This was my first time using this program a I have a small online home business. I thought I would need this to help manage my spending and budget as well as bills. After an hour of filling in information with banks, type of business, people, etc, etc, I was able to get into the program. I am no accountant, so the program is not very intuitive to me. The links seem to send me in loops or to places that I am not sure I have a use for at the moment. I had trouble linking to my checking account, which is really what I need established before anything. Because I don't feel its something that can be used out of the box by a beginner, its gonna take effort to want to learn its controls, which is where I am at. So while I was excited to use this program, I am a bit put out from the time it will take to get it all up and rolling. I have not needed to contact anyone in their customer service department as it installed fine and the program seems to run smooth on my MacBook Pro, the 2015 model. So everything in that regard is running as it should.
Thank you for the review, rareoopdvds, and welcome to our QuickBooks family! It can be a bit of a learning curve in the beginning, however, we have full faith you'll be an expert in no time. First, let's get your bank account setup by following the steps in this article: https://community.intuit.com/articles/1765056. We want you to feel comfortable using your software, so be sure to check out our Community page for great self-help articles and guides to becoming more familiar: https://quickbooks.intuit.com/community/Help-articles/ct-p/help-articles-us?label=QuickBooks%20Desktop%20for%20Mac. You can also reach out to our Community team there should you need any assistance.