You expect good quality control from a brand name like Crocs so it’s disappointing to get one with obvious defects. The strap on the left slipper is bent out of round, so it’s not comfortable to wear. I tried stretching it over the back of the slipper overnight to get it back in shape, but it didn’t help. It seems something went wrong in the molding process. I bought this on sale on Black Friday so maybe they were unloading second quality items during this sale, or I just got a bad one. The question is whether I want to go through the hassle of shipping this back to exchange it on Amazon! It’s a disappointing to have to go through this on a simple order.