Don’t see this for the ghost story. As a ghost story, The Innkeepers is just so-so. The background is half-baked. (Why is Claire so taken with the story of Madeline O'Malley?) The plot is unlikely. (For starters, isn’t it convenient that an actress-turned-spiritualist is initially the only guest staying at the hotel?) The continuity can be iffy: Claire seems to know more about the ghost when she and Luke visit the cellar than Lee has told her. The scares are from the "he's right behind you" school. The ending doesn’t answer key questions — who are the other two spirits? — and seems about to borrow from The Shining before it settles on Rose Red instead.
But as a movie, it nevertheless has a certain charm, thanks not a little to the chemistry between stars Paxton and Healy (not to mention a funny cameo by Lena Dunham) and director’s West’s sometimes-lively script.