Amazon Warehouse

Amazon Warehouse return center

What is Amazon Warehouse?

Amazon Warehouse resells millions of like-new, open-box, and pre-owned items that have been returned by customers at a great discount.

Why buy from Amazon Warehouse?

Smart shoppers can find great deals on millions of quality used products at Amazon Warehouse. All items are inspected and graded using Amazon’s rigorous 20-point quality inspection process and sold at a discount. Purchases are Prime-eligible and backed by Amazon’s 30-day return policy and award-winning customer service.

  • Deals on Quality Selection: Get great deals on millions of quality products.
  • Trust: Shop used with confidence from a brand you trust.
  • Sustainability: Buying used is eco-friendly.

Amazon Warehouse Product Conditions

All of our products go through a quality check prior to being sold. We use conditions such as “Like New” to give you an understanding of the overall condition the product is in. We then help you better understand the item condition by listing comments unique to that item.

Renewed An item that has been inspected and tested by Amazon or an Amazon-qualified performance-managed supplier, to work and look like new. The item has minimal to no signs of wear, or visible cosmetic damages when held from 12 inches away. Product may come repackaged. All accessories will be present, though some may be generic brands. The product comes with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the product does not work as expected.

Used – Like New An item in perfect working condition. Original protective wrapping may be missing. The original packaging may have minor damage, or item may come repackaged. Package damage is clearly defined for each item. All accessories are present.

Used –Very Good The item has seen limited use and remains in good working condition. Item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories. Missing accessories are clearly defined for each item.

Used – Good The item shows wear, but remains in good working condition. It may be marked, have identifying markings on it, or cosmetic damage. Item may arrive with damaged packaging or be repackaged. Item may be missing some parts, accessories, instruction manuals, or assembly tools.

Used – Acceptable The item is fairly worn but continues to function properly. Significant signs of cosmetic damage can include scratches, dents, and worn corners. Item may arrive with damaged packaging or be repackaged. Item may be missing multiple parts, accessories, instruction manuals, or assembly tools.

Note: Downloadable content (DLC) for codes for online play may not be included, or able to be redeemed, and may require additional purchases. Missing activation codes for bonus online content may be missing or expired.

Do products sold on Amazon Warehouse come with a manufacturer’s warranty?

No. Used products generally do not come with a manufacturer's warranty but all of our items are backed by Amazon’s standard 30-day return policy, and a 90-day return policy for Renewed items.

What is the replacement policy for Amazon Warehouse products?

Amazon Warehouse offers free replacements within 30-days from purchase when there is a product with the same listing condition available in our inventory. Due to the unique nature of each used product sold on Amazon Warehouse, we may not have similar conditions available. Customers can return any item within 30-days of receipt for a full refund.