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How to Change Listings to Fulfilled by Amazon

Policies and Requirements Features and Fees Managing FBA Inventory Business Analytics Resources
This page describes the process of converting listings to be Fulfilled by Amazon.
  1. Go to Manage Inventory in your Seller Account and select All Inventory View.
    If no products appear in the list, you will need to add them.

    Note to Pro Merchants: When adding a product, be sure to use a unique identifier for the SKU. Duplicate SKUs will result in listings for existing inventory being removed. See Merchant SKU Error.

  2. Select the product(s) you want to fulfill through Amazon in the All Inventory View by checking the box in the far left column.
  3. In the "Actions" pull-down menu, select "Change to Fulfilled by Amazon."
    This brings you to the Convert to 'Fulfilled by Amazon' page.
    1. Click the "Convert Only" button if you are not ready to create your shipment.
    2. Click the "Send Inventory" button if you are ready to create your shipment.
  4. Follow online instructions.

Merchant SKU Error

This section applies to Pro Merchants only.

If you receive this message while converting your listing to 'Fulfilled by Amazon,' then you are attempting to add a product with a merchant SKU that is a duplicate for a product currently in inventory with FBA. Our fulfillment centers would be unable to fulfill current inventory, process customer returned items, or receive any inbound Units as a result of the duplicate SKU.

You have two options.

Option 1: If you entered a duplicate SKU by mistake, return to the All Inventory View page and do the following:

  1. Remove the listing with the duplicate SKU. (Check the box next to the listing, select "Delete products and listings")
  2. Add the new product again using a unique SKU.
  3. Wait approximately 24 hours then add the original product using the original SKU. Our fulfillment centers will then be able to fulfill current inventory, process customer returned Units and receive any inbound Units for this SKU.

Option 2: If you intended to use a duplicate SKU to replace existing listings, Contact Seller Support. Request assistance with deactivating the old listing and converting the new listing to Amazon fulfilled.

Seller Support

Please use the e-mail address associated with your Seller account.