Critical Software Update for Kindle E-Readers

Kindle E-Readers that Require Updates

The following devices require the latest software version, which will need to be transferred via USB. If you are not sure which Kindle e-reader you have, refer to Which Kindle E-reader do I have?

Device and Year	Software Version Your Device Needs	How to Update
Kindle 1st Generation (2007)	1.2.1	Transfer via USB
Kindle 2nd Generation (2009) *	2.5.8	Transfer via USB
Kindle DX 2nd Generation (2009) *	2.5.8	Transfer via USB
Kindle Keyboard 3rd Generation (2010)	3.4.2 or higher	Transfer via USB
Kindle 4th Generation (2011)	4.1.3 or higher	Transfer via USB
Kindle 5th Generation (2012)	4.1.3 or higher	Transfer via USB
Kindle Touch 4th Generation (2011)	5.3.7.3 or higher	Transfer via USB
Kindle Paperwhite 5th Generation (2012)	5.6.1.1 or higher	Transfer via USB

* For these devices, even if your device is running software version 2.5.8, if you have not connected to wireless (2G/3G) since October 5, 2015, you will need to manually install the latest software file from Amazon.

Transfer & Install the Latest Software Update

To manually download and install the latest software update:

1. From your computer, download the applicable software update file for your device:
   • Kindle (1st Generation) Software Updates
   • Kindle (2nd Generation) Software Updates
   • Kindle DX (2nd Generation) Software Updates
   • Kindle Keyboard (3rd Generation) Software Updates
   • Kindle Touch (4th Generation) Software Updates
   • Kindle (4th and 5th Generation) Software Updates
   • Kindle Paperwhite (5th Generation) Software Updates
2. Turn your Kindle on and connect it to your computer using the USB cable.
3. Drag and drop the software update file from your computer into the Kindle drive.
   Important: Do not drop the software update file into one of the folders within the Kindle drive.
4. Monitor the file transfer. After the file has transferred successfully, eject the Kindle to safely disconnect it from your computer.
5. Disconnect the USB cable from your Kindle and your computer.
6. On your Kindle, start the software update:
   
   1. From the Home screen, select or tap the Menu icon, and then select Settings.
   2. Select or tap the Menu icon again, and then select Update Your Kindle.

      Note: This option will be greyed out if the most recent update was already installed or if the file transfer was not successful.

   3. Tap OK to perform the update.

      Note: Your Kindle may restart multiple times during the update. Your may also see Your Kindle is Updating on the screen.

Once the update is complete, your Kindle should automatically restart and you should once again have access to the Cloud, the Kindle Store, and other Kindle services on your device.

Determine Your Kindle E-Reader Software Version

Deregister Your Kindle E-Reader if You No Longer Have It

If you no longer have your Kindle e-reader, you can deregister the device from Manage Your Content and Devices.

To deregister your device:

1. Go to Manage Your Content and Devices.
2. Select the Your Devices tab, choose the device you want to deregister, and then click Deregister.
3. Click Deregister again to confirm.