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About AmazonFresh Delivery

AmazonFresh offers Attended Delivery, Doorstep Delivery, and Pickup in select cities.

Attended Delivery

Attended delivery is available in all cities where AmazonFresh is available. Choose a one-hour time slot when you will be available to receive your order in person. You’ll receive your order in paper bags instead of temperature-controlled totes. We're happy to leave your order with a doorman or security guard if necessary. You can leave us instructions when completing your order on the preview order page, under delivery instructions. If your order contains perishable food items, please also alert your doorman, so they can take appropriate steps to protect the order after delivery.

Doorstep Delivery

Doorstep delivery is available in all cities where AmazonFresh is available. Choose a 3-hour time slot that works best for your schedule; you don't even have to be home! We'll leave your items on your doorstep in temperature-controlled totes. Doorstep Delivery isn't available if your building has secure entry or limited access; please choose one of our Attended Delivery time slots instead. If we’re unable to access your doorstep, you can leave us instructions on the preview order page, under delivery instructions. Our packaging is designed to maintain the correct temperature of your products, but we encourage you to retrieve your order as soon as possible. Totes and other shipping supplies may be stored in your home until your next delivery. Leave your totes outside where our drivers can see them and we’ll pick them up during your next delivery. Doorstep delivery is available in all cities where AmazonFresh is available.

Note: AmazonFresh delivery is not available to dorms.

Pickup

AmazonFresh Pickup is available to Prime members in select cities at no additional cost and without an order minimum. Prime members in participating cities will have the option to choose a pickup location as their AmazonFresh account address, then reserve a time slot. Prime members with the AmazonFresh Add-on will have the added option of picking up orders in as little as 15 minutes after they are placed. For more information, please visit https://www.amazon.com/pickup.

Note: AmazonFresh is available in select cities. Visit Amazon.com/AmazonFresh to see if we're available in your area.

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