Make Calls Using an Echo or Another Supported Device

Learn how to make calls with Alexa on your compatible devices.

Note: For a list of devices that are compatible with Alexa Calling and Messaging, go to About Alexa Calling and Messaging.

To make a call from your compatible device, just ask Alexa to call the person or contact you want to reach by name.

If there is more than one entry for a person in your contacts list ("Home," "Cell,") Alexa will ask you to specify which entry to use. Or, if you know the number you want to dial, say each digit (including the area code).

Tip: Alexa uses voice profiles to determine who is making a call. If you have a voice profile and Alexa is able to recognize your voice, your contacts list is automatically used to find the person or number you want to reach. When Alexa connects the call, the person on the other end of the line also sees your mobile phone number via caller ID. Not all devices support voice profiles. To learn more about voice profiles, go to Alexa Voice Profiles.

Here are some examples of things you can say:

To do this . . . . Say this . . . .

Make a call to another compatible Echo device

Tip: To make calls with your compatible tablet or smartphone, use the Alexa app.

“Call (John's) Echo.”

Make a call to a mobile or landline number saved to your contacts

“Call (Mary’s) mobile.”

“Call (John) on his home phone.”

“Call (Kyle) at work.”

“Call (Mom’s) office.”

Dial a mobile or landline number

"Call 8-4-4-5-8-2-5-3-9-2.”

Control call volume

Tip: To adjust the volume on your compatible tablet or smartphone while on a call, use the device's volume controls. For Fire tablets, you can also use the Alexa wake word or press the Home button until the blue line appears, then ask Alexa to change the volume.
Tip: To mute the line on an Echo device during a call, use the Microphone off button on the device.

“Turn the volume (up / down).”

Hang up / end the call

“Hang up.”

“End call.”

Note: Alexa Calling does not currently support calls to the following types of numbers:

  • Emergency services numbers (e.g. “911”)
  • Premium-rate numbers (e.g. “1-900” numbers, or toll numbers)
  • N-1-1 numbers / abbreviated dial codes (e.g. “211,” “411,” etc.)
  • International numbers (numbers outside of the US, Canada, and Mexico)
  • Dial-by-letter numbers (e.g. “1-800-FLOWERS”)

You can also use the Echo Connect accessory and supported Echo devices to make and receive phone calls through your home phone service. To learn more, go to Make Calls with Echo Connect.

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