Fire TV Recast FAQs

Device and Set-up

Access to Channels and Content

Recording

DVR and Storage Management

Live and Recorded Content Playback

Alexa

Parental Controls

Device and Set-up

What additional equipment or devices do I need to use Fire TV Recast?

To use a Fire TV Recast, you will need:

  • A digital HDTV antenna to receive over-the-air live TV channels;
  • Either a Fire TV streaming media player (such as a Fire TV Stick), a Fire TV Edition television, or an Echo Show to play back live and recorded content from Fire TV Recast on your TV or Echo Show in your home, and to manage and schedule recordings; and
  • Access to the Fire TV app on a Fire tablet (5th generation or above), or an iOS 10 (or above) or Android 4.4 (or above) mobile device, to set up your Fire TV Recast, and to play back live and recorded content from Fire TV Recast on your mobile device in your home or when you’re on the go.

Will Fire TV Recast work with the Fire TV device I already own?

Yes – Fire TV Recast works with all generations of Fire TV streaming media players and Fire TV Edition televisions.

How do I set up Fire TV Recast?

  • Make sure you have the latest version of the Fire TV app on your mobile device.
  • Make sure you have the latest version of the software for your Fire TV streaming media player, Fire TV Edition television and/or Echo Show.
  • Power on the device you’d like to use with your Fire TV Recast (such as your Fire TV Edition television, Fire TV streaming media player, or Echo Show). If you recently purchased this device, complete that set-up process first, then set up Fire TV Recast.
  • Launch the Fire TV app on your mobile device and tap Set up Fire TV Recast and follow the instructions to set up your Fire TV Recast.

You will need to make sure that the device you'd like to use with your Fire TV Recast (such as your Fire TV Edition television, Fire TV streaming media player, or Echo Show) is on the same network and registered to the same Amazon account as your Fire TV Recast.

What can I expect after I’ve completed the setup process on the Fire TV mobile app?

After you’ve completed the set-up process using the Fire TV mobile app:

  • On your Fire TV streaming media player or Fire TV Edition television – you should see a new tab called DVR at the top of the Fire TV home screen. The DVR tab shows your available over-the-air live TV channels as well as your recordings from Fire TV Recast.
  • Your Echo Show will pair automatically with your Fire TV Recast if the two devices are connected to the same internet network and you’re signed in to both devices with the same Amazon account. You can start by asking "Alexa, open channel guide."
  • On the Fire TV mobile app, you will see the On Now screen where you can view your available over-the-air TV channels and the My Recordings tab to view recordings from the Fire TV Recast.

How do I set up my Echo Show to work with my Fire TV Recast?

Your Echo Show and Fire TV Recast will pair automatically if they are connected to the same wi-fi network, and you are signed into both devices using the same Amazon account. You can start by asking "Alexa, open channel guide."

How many Fire TV Recast devices can I register to my Amazon account?

You can register one Fire TV Recast per Amazon account.

Do I need to place Fire TV Recast near my TV?

No – Fire TV Recast doesn’t need to be connected to your TV, so you can place it, together with the digital HDTV antenna you connect to it, anywhere in your home (even in a different room or a different story) to optimize for antenna reception.

Can I put my Fire TV Recast outdoors?

No – Fire TV Recast should be kept indoors in a cool, dry place with proper ventilation.

Will Fire TV Recast work with an antenna I already own?

Yes – Fire TV Recast works with any indoor or outdoor digital HD antenna.

Where should I place my antenna?

During set-up, the Fire TV mobile app will provide tips for antenna placement to get the most channels for your location. It is recommended to place your antenna as high up in your home as possible, against a window or outward facing wall that is not next to or obstructed by other large towers or buildings.

How many devices can I pair with Fire TV Recast?

You can pair Fire TV Recast with all of your compatible devices (such as Fire TV streaming media players, Fire TV Edition televisions, and Echo Show devices) as long as they are on the same network, and registered to the same Amazon account, as your Fire TV Recast. You can also pair with compatible mobile devices. You can watch live or recorded programs on any two of these devices simultaneously.

Where are my recordings stored?

Your recordings are stored locally on the physical hard drive of Fire TV Recast.

What output resolution does Fire TV Recast support?

Fire TV Recast is capable of receiving all ATSC broadcast resolutions, including 1080i and 720p. When streaming to other devices, Fire TV Recast transcodes 1080i streams to a resolution up to 1440x720p using H.264. This is to ensure that all Fire TV streaming media players work with Fire TV Recast, and to deliver more reliable video streams over Wi-Fi.

Where can I access Fire TV Recast settings?

You can access the settings menu of your Fire TV Recast via the Settings tab of your Fire TV mobile app. You can also access these settings on your Fire TV streaming media player or Fire TV Edition television by going to Settings > Live TV > Live TV Sources > Fire TV Recast.

Access to Channels and Content

What types of content can I access using my Fire TV Recast?

You can access any over-the-air live TV program that is available to you via a digital HDTV antenna connected to your Fire TV Recast. The specific channels you can access using your Fire TV Recast with a digital HDTV antenna will vary based on factors such as your location, surroundings, distance to TV broadcast towers, terrain, and availability of local channels. Click here to see what channels may be available in your area.

What can I do to improve the number of channels I can get and the reception quality?

If you have an indoor antenna, the most effective way to improve reception quality is to change the location of the antenna in your house. The best place to put your indoor antenna is against a window or outward facing wall as high up in your home as possible. Longer range antennas (such as a 50-mile range antenna) may also help you access additional channels from broadcast towers that are further away from your location. Once you have placed your antenna in a different position, you’ll need to do another channel scan manually:

  • On Fire TV streaming media players or Fire TV Edition televisions, navigate to Settings > Live TV > Live TV Sources > Fire TV Recast > Channel Scan.
  • • On the Fire TV mobile app, navigate to Settings > Fire TV Recast Settings > Channel Management > Channel Scan.

Why is the quality of some channels better than others?

There may be various reasons why the quality of channels may vary in your area. Some common reasons are:

  • Broadcast quality – Some TV broadcasters transmit their channels at different resolutions varying from 480p to 1080i;
  • Antenna location and range – the tower broadcasting the channels may be at a location that requires either an antenna with greater range or different placement of an existing antenna; and
  • Transmitter interference – other external factors, such as airplanes or weather events, may interfere with or impact the broadcast before it reaches your antenna.

Can I stream content on Fire TV Recast from Prime Video or other streaming services?

No – Fire TV Recast is not a streaming media player. You will need a Fire TV streaming media player (such as a Fire TV Stick) or a Fire TV Edition television to stream content other than the over-the-air live TV programs accessible using a Fire TV Recast.

Recording

What types of content can I record on my Fire TV Recast?

You can record any over-the-air live TV program that is available to you via a digital HDTV antenna connected to your Fire TV Recast. You cannot use Fire TV Recast to record live TV programs from any other source, such as cable or satellite boxes or streaming apps.

How do I record programs on my Fire TV Recast?

You can record live over-the-air programs in several ways:

  • Using your voice: On any compatible Alexa-enabled device (such as Echo Show or a Fire TV streaming media player), ask Alexa to record what you want by stating the full title of the program name (e.g. "Alexa, record ‘Empire’").
  • On your TV: On any Fire TV streaming media player, select the program you want to record from the On Now row on the DVR tab or from the channel guide, then press the "Menu" button on your remote and select Record. You can also record from the Channel Guide on the Fire TV streaming media player. You can access this most easily from the DVR tab > DVR Management row.
  • In the Fire TV mobile app: Tap on the three dots on any program tile on the On Now tab to see more options. You can also start recording while you are streaming the show and tapping on “More options.”

How do I record a series?

There are two ways to record a TV series (rather than single episodes):

  • Using your voice: On any compatible Alexa-enabled device (such as Echo Show or a Fire TV streaming media player), asking Alexa to record a show will result in the recording of the entire series.
  • On your TV: On any Fire TV streaming media player or Fire TV Edition television, you will be prompted to record either a single episode or the entire series when you select Record from the show title.

How far in advance can I schedule recordings?

You can schedule recording of a program up to 14 days before it airs. You can schedule recording of a series up to 14 days before the first episode airs. Recordings of future episodes of a series will be automatically scheduled as they become available in the program guide.

Where can I find my recorded content?

  • Using your voice: On any compatible Alexa-enabled device (such as Echo Show or a Fire TV streaming media player), ask Alexa to show your recordings (i.e. "Alexa, show my recordings").
  • On your TV: On any Fire TV streaming media player or Fire TV Edition television, go to the DVR tab and navigate to the My Recordings row.
  • In the Fire TV mobile app: Tap on Recordings at the bottom of the screen.

Can I schedule recordings when I’m away from home?

You can start recording any live over-the-air program that’s currently airing via the Fire TV mobile app. The mobile app does not currently support scheduling a recording of a program that will air in the future.

What are the default recording settings on Fire TV Recast?

The default recording settings for Fire TV Recast are:

Start Recording: On time You can also set Fire TV Recast to start recording programs a set number of minutes earlier than the time specified in the channel guide.
Stop Recording: On time You can also set Fire TV Recast to stop recording programs a set number of minutes after the time specified in the channel guide.
Protect (never delete): No You can also protect recordings so that they are never automatically deleted.
Keep at most: 20 episodes You can also set the maximum number of episodes per show you want to keep at one time. When the number of episodes exceeds the designated number, the oldest episodes will be marked for auto-deletion.
Recording preference: All episodes You can also choose to record all episodes of a TV show or only new/un-aired episodes.
Image quality: HD Preferred You can choose the image quality your recordings will attempt to be recorded at. If a program is airing in SD quality, you will only be able to record in SD.

How can I change the default recording settings for Fire TV Recast?

You can change the default recording options for Fire TV Recast on your Fire TV streaming media player or Fire TV Edition television via Settings > Live TV > Live TV Sources > Fire TV Recast > DVR > Recording Options.

If I tune into a channel part-way through a program, can I record that program from the beginning?

No – you can only record the program from the point at which you tuned in.

Can I start watching a recorded program while it is still being recorded?

Yes.

What if a sports event or other live event goes into overtime?

If you think a sports or other live event will extend past its scheduled time, you can extend the recording time by up to 5 hours when setting up the initial recording and by up to 1 hour when the recording is in process. You can access Recording Options on your Fire TV streaming media player or Fire TV Edition television by navigating to the program on the On Now or My Recordings row on the DVR tab, pressing the Menu button, and selecting Recording Options. This will extend the recording for that specific program and will not affect the length of future recordings of live events.

How many programs can I record at once? Can I record a program while watching another live or recorded program?

With a 2-tuner Fire TV Recast, you can either:

  • Record up to 2 programs at once,
  • Watch up to 1 live and 1 recorded program on different devices, while recording another;
  • Watch up to 2 recorded programs on different devices, while recording 2 programs in the background; OR
  • Watch up to 2 live programs on different devices at once.

With a 4-tuner Fire TV Recast, you can either:

  • Record up to 4 programs at once;
  • Watch up to 1 live and 1 recorded program on different devices, while recording up to 3 other programs in the background;
  • Watch up to 2 recorded programs on different devices, while recording up to 4 programs in the background; OR
  • Watch up to 2 live programs on different devices at once while recording up to 2 other programs in the background.

A recording that I scheduled didn’t work. What happened?

The most common causes of failed recordings are:

  • Loss of connectivity between Fire TV Recast and your home Wi-Fi network;
  • Loss of power (e.g. due to a power outage or the power cord being unplugged);
  • Antenna not being securely plugged into the Fire TV Recast;
  • Issue with your home Wi-Fi network;
  • A change in the broadcast schedule which results in that recording conflicting with a previously scheduled recording;
  • The tuner being occupied for live playback; and
  • Transmitter inference (e.g. a weather event, airplanes) affecting channel reception or quality in your area.

DVR and Storage Management

How do I delete recorded programs from my Fire TV Recast?

You can delete recordings in several ways:

  • Using your voice: On any compatible Alexa-enabled device (such as Echo Show or a Fire TV streaming media player), ask Alexa to delete a recording by stating the full title of the program name (e.g. "Alexa, delete 'The Flash'").
  • On your TV: On any Fire TV streaming media player or Fire TV Edition television, navigate to the program on the On Now or My Recordings row on the DVR tab, then press the Menu button on your Fire TV remote and select the Delete option.

The Fire TV mobile app does not currently support deleting recordings.

Does Fire TV Recast automatically delete recorded programs? Why? How can I prevent Fire TV Recast from auto-deleting certain programs?

Yes, when the storage space of your Fire TV Recast is approximately 95% full, it will automatically delete programs to accommodate scheduled recordings. When Fire TV Recast automatically deletes recordings for this purpose, it starts with the earliest recordings (except for programs you have protected).

You can prevent programs from being automatically deleted by changing the Protect (never delete) setting on those programs to Yes. This setting can be found by navigating to the program on the On Now or My Recordings row on the DVR tab on your Fire TV streaming media player or Fire TV Edition television, pressing the Menu button on your Fire TV remote, selecting Recording Options, and navigating to the Protect (never delete) option.

If you protect too many recordings, your scheduled recordings may fail.

What happens if I accidentally delete recorded programs?

Once a program is deleted, it is deleted permanently and cannot be recovered.

How does Fire TV Recast resolve recording conflicts? Can I change the defaults?

If you schedule a recording that conflicts with a previously scheduled recording, you will be advised of the conflicting program and asked whether you want to proceed with the recording.

Can I manage my recordings in the Fire TV mobile app?

No – you will need to use a Fire TV streaming media player or Fire TV Edition television to delete recordings, change recording options, change recording priorities, or schedule series recordings.

Can I expand my Fire TV Recast’s storage space with an external hard drive?

No – Fire TV Recast does not support external hard drives.

How do I free up storage space on my Fire TV Recast?

To free up storage space, you can delete or unprotect recordings you no longer wish to keep.

Can I use the storage on Fire TV Recast for my personal videos and photos?

No – you can only use the hard drive of your Fire TV Recast to store over-the-air live TV programs that you record using Fire TV Recast.

Can I transfer my recordings from Fire TV Recast to another device?

No – this feature is not supported.

Live and Recorded Content Playback

How do I watch my recorded programs?

You can watch the programs that you record with your Fire TV Recast:

  • On a Fire TV streaming media player or a Fire TV Edition television by navigating to the DVR tab;
  • On any compatible Alexa-enabled device (such as Echo Show or a Fire TV streaming media player) by asking Alexa to play a particular recorded program (e.g. "Alexa, play 'Chef’s Life'" or by saying "Alexa, show my recordings"); or
  • In the Fire TV mobile app by navigating to the My Recordings tab.

Can I watch live and recorded TV and schedule recordings when I’m not at home?

You can watch live or recorded programs, and you can record shows airing live, when you are on the go in the Fire TV mobile app using cellular or Wi-Fi connection.

You can only watch live or recorded programs on your Fire TV streaming media player, Fire TV Edition television or Echo Show if those devices are connected to the same network as your Fire TV Recast.

Can I watch live and recorded content from Fire TV Recast in the Prime Video mobile app?

No – only the Fire TV mobile app enables you to watch live and recorded content from Fire TV Recast on a mobile device.

Can I watch my recorded programs on multiple devices simultaneously?

Yes – you can watch up to 2 programs (live or recorded) on 2 different devices at the same time. This includes playback within the Fire TV app on any mobile device.

Can I save recorded programs on my mobile device to watch offline (i.e. without an internet connection)?

No – this feature is not supported.

Can I watch live and recorded programs from Fire TV Recast on an Echo Show?

Yes – you can watch live and recorded programs from your Fire TV Recast on your Echo Show by saying things like "Alexa, play 'Empire'," "Alexa, show my recordings," or "Alexa, tune to The CW."

Can I start watching a live program from the beginning if I tune to it part-way through?

No – you can only watch the program from the point at which you tuned into the channel on which it is airing.

Can I watch live and recorded programs from Fire TV Recast on an Echo Spot?

No – you can only watch live and recorded content from Fire TV Recast on a Fire TV streaming media player, Fire TV Edition television, or Echo Show, or via the Fire TV app on a compatible mobile device.

Can I pause, rewind, and fast-forward over-the-air live TV?

Yes – when you watch over-the-air live TV via Fire TV Recast, you can use the remote for your Fire TV streaming media player or Fire TV Edition television, or Alexa voice commands on a compatible Alexa-enabled device, to pause, rewind up to the point at which you tuned into the channel (maximum 90 minutes), and fast-forward up to the point the program is currently airing.

Does Amazon collect data when I watch over-the-air live TV using Fire TV Recast? Why?

Yes, Amazon collects information relating to your use of over-the-air TV content which may include the name of the channel watched, the name of the program watched, and the duration.

This helps us improve our services and personalize your experience. We will handle this information in accordance with the Amazon Privacy Notice available at www.amazon.com/privacy.

Alexa

Is Fire TV Recast an Alexa-enabled device?

No – Fire TV Recast does not provide access to Alexa, but you can control Fire TV Recast using a compatible Alexa-enabled device (such as a Fire TV streaming media player, Fire TV Edition television, or Echo Show).

Can I use Alexa to control my Fire TV Recast?

Yes, on any compatible Alexa-enabled device, you can ask Alexa to control Fire TV Recast in a number of ways:

Record

Alexa, record 'Empire.'

Note: Asking Alexa to record a TV show will result in the recording of the entire series.

Delete Alexa, delete 'The Flash.'
Cancel a recording Alexa, cancel my recording of 'Chef's Life.'
See the channel guide Alexa, show me the channel guide.
Tune to a channel Alexa, tune to the CW.
See your storage usage Alexa, how full is my DVR?
Show your recordings Alexa, show my recordings.

Which Alexa-enabled devices are compatible with Fire TV Recast?

You can use Alexa to control Fire TV Recast on any Fire TV streaming media player with an Alexa Voice Remote, Fire TV Edition television, or Echo Show. You can also use other Echo devices for requests that don’t require video playback, such as scheduling, cancelling, or deleting recordings.

Parental Controls

What parental controls are available for live and recorded programs accessible via Fire TV Recast?

You can use parental controls to control access on the Fire TV mobile app and on each other device that is paired with your Fire TV Recast. To enable parental controls, go to Settings > Parental Controls in the Fire TV mobile app or on the paired device.

Parental control settings for Fire TV Recast are specific to the device on which they are configured. To control access to live or recorded programs via Fire TV Recast across all your paired devices, make sure to configure parental controls on each device that you have paired with your Fire TV Recast.

I’ve forgotten my parental control PIN. How do I reset it?

You can reset your parental control PIN for Fire TV streaming media players, Fire TV Edition televisions, and Echo Show devices via www.amazon.com/pin.

To reset your parental control PIN for the Fire TV mobile app, you’ll need to uninstall and re-install the app from your mobile device. This will not impact any of your existing Fire TV Recast settings or scheduled recordings.

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