LiveExpert allows customers to contact a manufacturer’s technical product support so you can ask technical and product related questions using chat, email, or phone.
Products that have LiveExpert available will have contact buttons on its detail page. You'll need to be logged into your Amazon account to use LiveExpert for chat and phone support. Manufacturer support hours are offered only during the manufacturer’s business hours. Email support (where offered) is available 24/7.
When you contact a manufacturer through LiveExpert, your identity and account information aren't provided to the manufacturer by Amazon.
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