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About Import Fees Deposit

AmazonGlobal and Amazon Global Store offer customers customs duties, taxes and fees ("Import Fees") estimation during checkout and customs clearance on your behalf for certain eligible countries.

Calculating Fees

When you order products from AmazonGlobal for shipment to countries outside of the U.S. or from Amazon Global Store for shipment to the U.S., an estimate of the Import Fees will be levied on those items in your order. With your authorization, these funds are used by the carrier or another agent to pay the Import Fees on your behalf (or the recipient's behalf) to the appropriate authorities of the destination country ("Import Fees Deposit"). The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.

Import Fees Deposits will vary depending on the selected shipping method. The Import Fees Deposit is an estimation of the taxes and duties that may apply and isn't an actual calculation. Customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of import into the destination country. The duty or tax rate is often determined by the classification of a good, which varies by country and region.

Duties and taxes are calculated based on the market value (actual price before any promotions) of the product and not the price after Amazon promotions. This allows destination country customs authorities to obtain the accurate import duties and taxes owed to them based on the actual value of the goods.

You won't be charged additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated. For items sold by Amazon Marketplace sellers, please check the seller's policies.

If the actual Import Fees are less than the Import Fees Deposit collected by us on your behalf, you'll automatically be refunded the difference to the payment method you used for the order. You'll receive a notification e-mail confirming the amount of the refund. The process takes 60 days from the shipment date.


  • The cost to ship items from each product category to international destinations varies by item, shipment, and shipping option.
  • The above terms also apply to the shipment of any replacement product that might be shipped if there's a problem with the original shipment. If you return a product to us, you'll be the exporter from the original shipping destination and will be responsible for compliance with all export laws of that country.

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