About Amazon Books Return Policies

You can return most items purchased at Amazon Books for a full refund within 30 days of purchase. In addition, eligible items purchased on Amazon.com can be returned to an Amazon Books store. To determine your return options for Amazon.com purchases, please use our Online Return Center.

Amazon Books Return Policy

Items purchased at Amazon Books can be returned within 30 days for a full refund, subject to our other return guidelines listed below.

  • Gift Cards are not returnable (except as required by law).
  • Magazines are not returnable.

To Return an Item to Amazon Books:

If you purchased an item from Amazon Books:

  1. Gather your item(s) and the original product packaging.
  2. Locate your receipt (e-mail or paper), which includes your order number.
  3. Take your item to an Amazon Books store. You can find the address on your receipt or by going to: https://www.amazon.com/stores.

Note: If you received an e-mail receipt, or if the item you purchased appears in Your Orders, you have the option to return the item by mail. To return by mail, contact us to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.

If you purchased an item from Amazon.com:

  1. Start your return in our Online Return Center.
  2. If an item is eligible for return to an Amazon Books store, you will have the option to select Amazon In-Store Dropoff.
  3. If an item is eligible for return but cannot be returned to an Amazon Books store, you will be presented with other return options.

Note: Amazon Books may not be able to accept in store returns for certain items you purchased from Amazon.com (for example, items greater than a certain size or that don’t meet safe to ship standards). For additional information on Amazon.com returns, please see our Returns Policy.

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