Items shipped to an Amazon Hub need to meet certain guidelines. The item’s weight, dimensions, seller, and Amazon Hub location type can all affect whether a particular item can be shipped to a specific Amazon Hub location.
Your items can be delivered to a Locker if they're sold or fulfilled by Amazon.com and meet the size and weight limits, and if the Locker you select will have room for your order when it arrives.
Locker is full: Some Lockers are very popular and may be full when your package arrives. These locations will appear grayed out on the map, which means that they are not currently accepting orders.
Item is ineligible: Your order will be eligible for Locker delivery, if your shipment:
If you want an item delivered to an Amazon Hub Counter, during checkout you’ll be able to proceed with your order if all items are eligible for delivery to the pickup location. Otherwise, you’ll be asked to change the delivery address or remove specific items from your order.
For delivery to an Amazon Hub Counter:
If you've checked each of these points and you still can't select delivery to a Counter location, then it's most likely that all available locations are full. You should select a different delivery address or try to complete your order again on a different day.
Release Day Delivery isn't available for orders that are being delivered to an Amazon Hub Locker or an Amazon Hub Counter.
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