Anyone registered as an Amazon.com customer is entitled to write customer reviews.
No. It doesn't matter where an item was purchased, or if it was a gift, or if the reviewer just borrowed it for a weekend. If someone feels moved to write a review of an item, and they are a registered Amazon.com customer, they are welcome.
The default display for customer reviews is in order from newest to oldest. On most detail pages, however, you will see one or two "Spotlight Reviews" at the beginning of the customer reviews section. One can also sort customer reviews by different criteria. Spotlight Reviews and sorting criteria are covered in the next two sections.
Spotlight Reviews are based on how well the review was written and how helpful it was deemed by our customers. We surface them on the site so that you can get good information quickly. Spotlight Reviews are calculated on a daily basis for most items in our catalog with customer reviews.
After the first few customer reviews on a product detail page, you will find a link like this:
This link will take you to a new page where you'll be able to sort reviews by Most Helpful or Newest First and view all reviews with a certain star rating.
Indefinitely. There is no expiration date on customer reviews.
For guidelines on submitting reviews, please visit our Community Guidelines Help page.
Please click the Contact Us button on any Help page to reach Amazon Customer Service via phone or e-mail.
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