Help & Customer Service

Create an Order History Report

The Order History Reports feature allows customers to download shipment, return, and refund activity for Amazon.com orders. The report is in a "csv" format, which is compatible with Microsoft Excel.

To create an Order History Report:

Go to Order History Reports in Your Account.
Select the report type from drop-down menu, then fill in the start date, end date, and report name.
Click Request Report.
When the report is complete, you'll receive an e-mail notification. To retrieve the report, visit Order History Reports and click Download.

Note: If ASINs and tracking numbers are missing digits, this could be an issue related to reading certain values in Microsoft Excel. If this happens, we suggest using a text editor to open the file or using Microsoft Excel's import data utility to load the CSV file. This will allow you to customize each column's data type (as text) so each numeric value will be displayed as pure text.

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Create an Order History Report

Placing an Order

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