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Common Error and Warning Messages for the Book Loader and UIEE

Warnings | Errors


If a warning appears, the listing will still be accepted.

1. This listing did not contain enough information to be assigned an ISBN.

The listing did not contain enough information to allow Amazon.com to find a successful match.

2. Maximum number of characters allowed for title is 80, rest is truncated.

The title is too long and will be truncated into the description.

3. File has excess image URLs, max allowed is = X.

The item has more than the allowed number of image URLs. Additional image URLs will be ignored. One URL per listing is allowed.

4. Cannot link to an Amazon.com item, the external ID to ASIN mapping is ambiguous.

The product ID is trying to map to an ASIN that has more than one UPC attached to it. The first applicable UPC will be used.

5. The column X is unknown.

The column X is unknown and will therefore be ignored.

6. Column X is repeated in the file.

Duplicate columns were found.


If there is an error message, the listing will not be accepted.

1.  The amount value in the column X is invalid.

The amount in column X is invalid (it is a negative amount, has too many decimals, etc.).

2. The ASIN provided is invalid.

The ASIN provided is incorrect or the file is set up improperly. Verify that the correct information is appearing under this heading.

3. The item(s) you were attempting to edit/cancel cannot be altered; it is either "sold" or a potential "pending" sale.

The item just purchased is going through the authorization process.

4. Listing of this item is restricted to authorized sellers only.

The manufacturer or Amazon.com has restricted certain sellers from selling against this item.

5. The value in the column X is empty.

Data is missing in column X.

6. A non-zero value is required in the ‘quantity’ column.  Please fix the error and resubmit.

The item is a new SKU. You must enter a quantity value between 1 and 1000.

7. The SKU X is marked for X, but it's already been closed.

A SKU was indicated for Add/Modify/Delete that is already closed.

8. The SKU X is marked for X, but it's not present in our system.

An SKU was marked as Delete or Modify, but the SKU doesn't currently exist in the seller's listings.

9. This is a bad UIEE file. Please verify if you have selected the right file type.

The file is either corrupted or not set up properly to be loaded as a UIEE file. The seller should verify that the settings are correct and retry the upload.

10. The item is invalid.

An internal error: the seller should try that SKU again with the same information.

11. The given image is invalid. Images should be of type .gif or .jpg. Only image paths starting with http:// are allowed. The error message "Invalid value for attribute image-url" also fits in this situation.

The image path doesn't fit the correct format.  

12. Internal error: The item has bad state.

An internal error: the seller should send the file to us again at a later time.

13. Couldn't find active exchange for this item!

This SKU is not active.

14. There is already a record with the same SKU.

The seller has two active listings with the same SKU and must change one of the affected entries, or the SKU is duplicated in the file.

15. Required column X is missing.

A required column is missing.

16. The value of the column X was not recognized.

The value in column X was not recognized.

17. The X cannot be modified, using the old value.

Indicates that the price or something similar cannot be modified and the old value will be used. For example, the new price is above the minimum required.

18. Column <column name> is repeated in the file

Your file can only contain columns supported on the template. You can correct the problem by eliminating the duplicate column and re-submitting the feed.

Seller Support

Please use the e-mail address associated with your Amazon.com Seller account.