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Troubleshooting Your Kindle (5th Generation)

Select your problem from the list for helpful troubleshooting solutions.

Video: Troubleshooting Your Kindle

Note: Most issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Go to Quick Fix: Restart Your Kindle

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If you want to return your Kindle or Kindle Content, go to About Our Returns Policies .

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