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About 60-Day Tech Support

To help you get started with your new television, home audio, tablet PC, coffee maker, projector, or wearable technology purchase, Amazon.com offers free 60-day tech support over the phone for select products.

We want you to enjoy your new purchase and take full advantage of all the features it has to offer, but we also know that it can sometimes be overwhelming to set up or connect your devices. To help you get started, Amazon.com offers free 60-day tech support over the phone. Call our expert technicians to help you set up and configure your product, get your device connected to the Internet, explain how to navigate the menus, and provide basic training so you can start enjoying your purchase.

If you've purchased a television, home audio, tablet PC, coffee maker, projector, or wearable technology product from Amazon and received it in the last 60 days, you may qualify for free over the phone Tech Support. Just go here, click on “Need More Help?" and then “Contact Us," select your device, and we'll give you a call whenever it's convenient for you. If the device is a gifted item, you can reach our Tech Support team directly by calling 1-800-362-5703 and providing your order number.

If you're buying a product as a gift for someone else, the person who receives the device can still use the Tech Support service. Just give the gift recipient the order number and have them call 1-800-362-5703. The order number will allow the Tech Support team to review the order details and determine the exact model of the device the gift recipient owns.