About Returning Digital Games & Software Purchases

Games and software downloads are not returnable or refundable after purchase.

Games and software downloads ordered on Amazon are not returnable.

Online course codes purchased on Amazon.com can be returned within 30-days of purchase for a full refund.

For more information, see the Amazon Games and Software Terms of Use, which is accessible from games and software detail pages at the time of purchase.

If you've placed an order and need help with next steps, go to Download and Install Your Order.

For solutions to common issues with games and software downloads, go to Downloading Issues or Installation Issues.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.