Your computer, web browser, and Internet connection need to meet these minimum requirements to access Prime Video content.
Intel Core 2 Duo Processor (or equivalent)
Note: Prime Video streaming is not supported through Virtual Private Network (VPN) or proxy connections. To watch Prime Video, you'll need to disable these services for your device or try switching to another available connection.
Note: Firefox ESR is not supported at this time. Firefox ESR (Version 60) will be supported when it's available for the general public, which is approximately May 1, 2018.
If you use a browser or browser version that does not support our HTML5 player, you can access Prime Video content with Microsoft Silverlight.
Silverlight is a browser plugin used to play Prime Video content some versions of Safari and some versions of Internet Explorer. You'll typically see an on-screen installation or activation prompt if Silverlight is required for your browser.
The minimum supported version of Silverlight is 5.1. To install the latest version, go to Get Microsoft Silverlight.
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