File Requirements for Amazon Photos and Amazon Drive

Amazon Photos and Amazon Drive support most of the commonly used file types and formats for photos and videos.

Supported by Amazon Photos and Amazon Drive

Photo and Video Types

(This is not a definitive list)

  • Photos: JPEG, BMP, PNG, GIF, most TIFF, HEIF, HEVC, HEIC, and some RAW format files.
  • Videos: MP4, QuickTime, AVI, MTS, MPG, ASF, WMV, Flash, HEIF, HEVC, and OGG.

RAW File Types

(This is not a definitive list)

  • Nikon (NEF files)
  • Canon (CR2 Files)
  • ARW (Sony)
  • CRW (Canon RAW CIFF image)
  • ORF (Olympus) files
  • DNG files

Unsupported by Amazon Photos and Amazon Drive

Photo and Video Types
  • iOS Burst or Live Photos
  • Google Motion Photos
  • Samsung Motion Photos
  • 3D Photos
  • Equirectangular Panoramic Photos
  • Lenticular Photos
  • Leica Photos
Incompatible Characters

File names cannot contain:

  • Any special characters (<>:"/\|?*\) or Unicode \x00 - \x1F
  • $$

File names cannot end in:

  • CON
  • PRN
  • AUX
  • NUL
  • COM[1-9]
  • LPT[1-9]
  • A space or a period
File and Folder Names Restrictions
  • Files names must contain fewer than 255 characters.
  • Folder names must contain fewer than 255 characters.

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