Reset Your Amazon Tap

If your Amazon Tap is unresponsive, or you want to give your device to someone else, you can reset the device. After you reset your Amazon Tap, you need to register it to an Amazon account and re-enter any device settings to use it again.

Note: Having trouble with your Amazon Tap? Restart your Amazon Tap first to see if this resolves your problem. To restart your Amazon Tap, press and hold the Power button for five seconds until the button dims, and then press and hold the Power button again.

To reset your Amazon Tap:
  1. Press and hold the Wi-Fi / Bluetooth button and Previous button for 12 seconds. The light indicators on Amazon Tap turn orange, and then blue.
  2. Wait for the light indicators to turn off and on again. The light indicators turn orange, and Amazon Tap enters setup mode.
  3. Open the Alexa app to connect your device to a Wi-Fi network and register it to your Amazon account. To learn more, go to Set Up Your Amazon Tap.

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