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Important Kindle E-Reader Software Update

The most recent software update for some Kindle e-readers provides updates needed to continue using some services on your device. This update should automatically download and install when your Kindle is charging and connected to a Wi-Fi network. If it doesn't, you may need to manually install the update to regain access to these features.

If your Kindle e-reader model requires an update, you may be unable to download Kindle content from the Cloud, access the Kindle Store, register or deregister your device, import collections, share content via social networks, or use Whispersync services, annotations backup, Goodreads, and Kindle FreeTime.

Kindle E-Readers that Require Updates

The Kindle e-readers in the table below require the latest software version. If you are not sure which Kindle e-reader you have, refer to Which Kindle E-reader do I have?

Important: If your software version is higher than the version listed in the table, your device does not require an update. Additionally, the following device models are not impacted and do not require this update.
  • Kindle (7th Generation)
  • Kindle Voyage (7th Generation)
  • Kindle Paperwhite (7th Generation)
  • Kindle Oasis (8th Generation)
  • Kindle (8th Generation)
  • Fire tablets (any generation)

Your Kindle must be connected to Wi-Fi to download and install this update. This update will not download when connected to 3G. To learn more, see Download a Software Update via Wi-Fi.

If you haven't received the software update over a Wi-Fi network, it may need to be transferred via USB. If you own a Kindle (1st Generation), Kindle (2nd Generation), or Kindle DX (2nd Generation), you will need to download the software update manually since those devices do not have Wi-Fi capabilities. To learn how, see Transfer & Install the Latest Software Update Manually.

Device Model Software Version Your Device Needs How to Check Your Software Version

Kindle (1st Generation)

1.2.1 From Home, select Menu, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle (2nd Generation)

2.5.8 From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle DX (2nd Generation)

2.5.8 From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle Keyboard (3rd Generation)

3.4.2 or higher From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle (4th Generation)

4.1.3 or higher From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle (5th Generation)

4.1.3 or higher From Home, press the Menu button, and then select Settings. You will see the current software version at the bottom of the screen.

Kindle Touch (4th Generation)

5.3.7.3 or higher From Home, tap the Menu icon, and then tap Settings. Tap the Menu icon again, and then tap Device Info.

Kindle Paperwhite (5th Generation)

5.6.1.1 or higher From Home, tap the Menu icon, and then tap Settings. Tap the Menu icon again, and then tap Device Info.

Kindle Paperwhite (6th Generation)

5.4.5.1 or higher From Home, tap the Menu icon, and then tap Settings. Tap the Menu icon again, and then tap Device Info.

Download a Software Update Wirelessly

To receive the latest software version available for your Kindle e-reader over a Wi-Fi network:

  1. Plug your Kindle in to charge during the update.
  2. Connect your Kindle to Wi-Fi.
  3. Sync your Kindle. For Kindle Paperwhite (6th Generation), tap the Quick Actions icon, and then tap Sync My Kindle. For all other Kindle e-reader models, select or tap the Menu button, and then select Sync and Check for Items. The update should begin downloading automatically, even if your Kindle is in sleep mode.
  4. Leave your Kindle connected to both power and Wi-Fi until the update is complete.

    Note: Your Kindle may restart multiple times and you may also see “Your Kindle is Updating” on the screen.

Once the update is complete, your Kindle should automatically restart and you should once again have access to all Kindle services on your device. If you do not receive the latest software update via Wi-Fi, you will need to transfer and install the software update manually.

Transfer & Install the Latest Software Update Manually

If you don't receive the latest software version over Wi-Fi, or if you own a Kindle (1st Generation), Kindle (2nd Generation), or Kindle DX (2nd Generation), you will need to manually install the latest update to regain access to Kindle Services.

To manually download and install the latest software update:

  1. From your computer, download the applicable software update file for your device:
  2. Turn your Kindle on and connect it to your computer using the USB cable.
  3. Drag and drop the software update file from your computer into the Kindle drive.
    Important: Do not drop the software update file into one of the folders within the Kindle drive.
  4. Monitor the file transfer. After the file has transferred successfully, eject the Kindle to safely disconnect it from your computer.
  5. Disconnect the USB cable from your Kindle and your computer.
  6. On your Kindle, start the software update:
    1. From the Home screen, select or tap the Menu icon, and then select Settings.
    2. Select or tap the Menu icon again, and then select Update Your Kindle.

      Note: This option will be greyed out if the most recent update was already installed or if the file transfer was not successful.

    3. Tap OK to perform the update.

Note: Your Kindle may restart multiple times during the update. Your may also see Your Kindle is Updating on the screen.

Once the update is complete, your Kindle should automatically restart and you should once again have access to all Kindle services on your device.

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Fire & Kindle Software Updates