Fix a Blank TV Screen on Fire TV Devices

Use the following tips to help get your blank or unresponsive screen up and running.

Note: When you start or stop streaming a title in 4K Ultra HD, your TV screen possibly flickers or turns black for up to five seconds.

  • Restart your Fire TV device.
  • Use the connection equipment that came with your device.
  • Turn on any A/V receivers or sound bars connected to your Fire TV device and switch them to the correct input. Or connect your Fire TV device directly to the television.
  • Disconnect the Fire TV device from the HDMI port then plug it back in.
  • Try replacing your HDMI cable or HDMI hub (not included) with a new one.
  • Use a High-Speed HDMI cable (not included) for streaming titles in 4K Ultra HD.
  • Match your remote's source or input button to the HDMI port that your Fire TV is plugged into.

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