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Household Profiles on Alexa Devices

You can add another adult to your Amazon Household to listen to either users' content (for example, music and audiobooks) and manage shared features (for example, lists).

Joining a Household also gives you the option to share certain content purchases with other Household members across other Amazon devices and media apps.

Note: When you add a second adult to your Household, you are authorizing the other adult to use credit cards associated with your Amazon account for purchases on Amazon. You may require a 4-digit code to say aloud when you confirm purchases with your credit card. To learn more, go to Manage Voice Purchasing Settings.

Add a User to Your Household

Make sure the person you invite to your household is present, and then follow these steps in the Alexa app:

  1. From the Menu, select the Settings button.
  2. Under Account, select Household Profile.
  3. Follow the instructions; during the process, pass your phone, tablet, or laptop to the second person to enter their account information.

Remove a User from your Household

When you remove a user from a Household, you aren't able to add either user account to another Household for 180 days. If you remove an adult by accident and want to re-add the user to your Household, please contact Customer Support. To remove a user, open the Alexa app and follow these steps:

  1. From the Menu, select the Settings button.
  2. Under Account, select Household Profile.
  3. Select Remove next to the person you want to remove. If you're removing yourself, select Leave.
  4. Select Remove from Household to confirm the change.

Switch to Another Profile

After you set up a Household, you can switch accounts between users on an Alexa device.

  • Say, "Switch accounts."
  • When browsing a content library in the Alexa app, use the drop-down menu at the top of the screen to toggle between user libraries.
    Tip: To check the profile you're currently using, say, "Which account is this?"

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