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Household Profiles on Alexa Devices

You can add another adult to your Amazon Household to listen to music, manage selected account features, share content through Family Library, and access customized information.

Add a User to Your Household

Make sure the person you're adding to your household is present, and then follow these steps in the Alexa app:

  1. Go to the menu and select Settings.
  2. Scroll to the Accounts section and select Household Profile.
  3. Follow the on-screen instructions. As part of this process, there is a prompt for the other user's account information. Pass your phone, tablet, or laptop to the other user, so he/she can personally enter it.

Note:

  • When you add a second adult to your household, you are authorizing that person to use credit cards associated with your Amazon account.
  • Teen and Child household profiles are not available with Alexa.
  • You can require a confirmation code for voice purchases in the Alexa app. To learn more, go to Manage Voice Purchasing Settings.
  • On Echo Show, the second adult in your household can view your Prime Photos. For information about restricting access to your photos, go to Restrict Access on Your Echo Device.
  • On Echo Look, you can only see and delete photos in your own account. Alexa will identify which account is active when you ask her to take a photo. Alexa does this after switching accounts on the Echo Look, or if the Echo Look has been idle for more than fifteen minutes.

Switch to Another Profile

After you set up a household, you can switch accounts between users on your Alexa devices--just say, "switch accounts."

Tip: To check the profile you're currently using, you can say, "which account is this?"

When browsing a content library in the Alexa app, use the drop-down menu at the top of the screen to toggle between user libraries.

Remove a User from Your Household

When you remove an adult from your household, you aren't able to add either user account to another household for 180 days.

Note: If you remove an adult by accident and want to re-add that user to your household, please contact Customer Service.

To remove a user from your household:

  1. Open the Alexa app, go to the menu, and select Settings.
  2. Scroll to the Accounts section, and select In an Amazon household with [name].
  3. Select Remove next to the user you want to remove. If you're removing yourself, select Leave.
  4. Select Remove again to confirm the change.

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