Lyft Industrial Deals Beauty Most Anticipated Fall Children's Books STEM nav_sap_hiltonhonors_launch Learn more about Amazon Music Unlimited PCB for Musical Instruments Starting at $39.99 Grocery Handmade Tote Bags Home Gift Guide Off to College Home Gift Guide Book a house cleaner for 2 or more hours on Amazon Transparent Transparent Transparent  Introducing Echo Show Introducing All-New Fire HD 10 with Alexa hands-free $149.99 Kindle Oasis, unlike any Kindle you've ever held Trade in. Get paid. Go shopping. Shop Now PSFF17_gno
‹ Back to Kindle Help Community

Kindle Fire HD - Memory

10 replies Sort by

By Shakes, 26-Dec-2012 21:48 America/Los_Angeles Permalink Report abuse

I just had a quick question. I received the Kindle Fire 7" HD as a gift. I thought it had 16GB of memory. But when I connected it to my computer via the USB, it said it had about 12GB. Why is that? I only have 12GB then? Thanks.

Reply

Thank you.

Reply


By John Hodgkinson, 26-Dec-2012 21:50 America/Los_Angeles Permalink Report abuse

In reply to Shakes

26-Dec-2012 21:48 America/Los_Angeles

I just had a quick question. I received the Kindle Fire 7" HD as a gift. I thought it had 16GB of memory. But when I connected it to my computer via the USB, it said it had about 12GB. Why is that? I only have 12GB then? Thanks.

The operating system on the Fire uses several Gb.

Reply

3 people think this reply helps answer the question. Do you? Please try again.

Thank you.

Thank you.

Reply


By Shakes, 26-Dec-2012 21:57 America/Los_Angeles Permalink Report abuse

So I have 12 GB for books and movies?

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By John Hodgkinson, 26-Dec-2012 22:02 America/Los_Angeles Permalink Report abuse

In reply to Shakes

26-Dec-2012 21:57 America/Los_Angeles

So I have 12 GB for books and movies?

Yes. Plus the space in the cloud.

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By SHERRY, 29-May-2014 17:30 America/Los_Angeles Permalink Report abuse

I have the same situation. My Amazon Kindle Fire 7" HD also says it's is 16GB but when I connect it to my laptop, it says I have 12GB (it doesn't mention 16GB anywhere). I understand that the operating system needs to use some of those GB (plus the space in the cloud). I just think it is kind of misleading. In actuality, it is a 16GB tablet, but you only get to use 12 GB.
.

Reply

4 people think this reply helps answer the question. Do you? Please try again.

Thank you.

Thank you.

Reply


By Bruce *Kindle Kurmudgeon*, 29-May-2014 17:41 America/Los_Angeles Permalink Report abuse

In reply to SHERRY

29-May-2014 17:30 America/Los_Angeles

I have the same situation. My Amazon Kindle Fire 7" HD also says it's is 16GB but when I connect it to my laptop, it says I have 12GB (it doesn't mention 16GB anywhere). I understand that the operating system needs to use some of those GB (plus the space in the cloud). I just think it is kind of misleading. In actuality, it is a 16GB tablet, but you only get to use 12 GB.
.

If you read the product page you'll find it tells you exactly how much memory is available for your use.

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By Kindle Customer, 09-Jan-2015 09:01 America/Los_Angeles Permalink Report abuse

I have a 16gb iPad and it also only gives you about 12gb of free space. So I guess that's standard.

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By Richard J. Jimenez, 14-Jun-2015 07:43 America/Los_Angeles Permalink Report abuse

In reply to Bruce *Kindle Kurmudgeon*

29-May-2014 17:41 America/Los_Angeles

If you read the product page you'll find it tells you exactly how much memory is available for your use.

Where does one find the product page?

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By Denis Powell, 14-Jun-2015 08:00 America/Los_Angeles Permalink Report abuse

In reply to Richard J. Jimenez

14-Jun-2015 07:43 America/Los_Angeles

Where does one find the product page?

http://www.amazon.com/dp/B00IKPYKWG/ref=nav_shopall_k_hd7

Scroll down to Technical Details and you'll see "8 GB (4.5 GB available to user) or 16 GB (11.6 GB available to user) of internal storage.

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By aka (g), 14-Jun-2015 10:05 America/Los_Angeles Permalink Report abuse

ALL comparable items use a portion of memory for operating system. And how many times have you complained to HP, Apple, or Samsung that their products are not giving you the GB advertised? Yet, only Amazon Kindles get the bad rap because customers refuse to read thoroughly the product page.

Reply

Did this help answer the question? Please try again.

Thank you.

Thank you.

Reply


By Jfarley, 24-Feb-2016 04:52 America/Los_Angeles Permalink Report abuse

I'm sorry,but my tablets storage graphic shows 12gb available and 4 plus gigs used for system...meaning I have 8 gb left for everything else...when I i add up remaining space plus what I've used for apps, photos, etc...it comes out to 8 for a 16 gb device...something is off here

Reply

1 person thinks this reply helps answer the question. Do you? Please try again.

Thank you.

Thank you.

Reply

If you find this content inappropriate and think it should be removed from the Amazon.com site, let us know by clicking the button below. This will be sent to Amazon.com, and we will take appropriate action.
Thank you for your feedback.
There was an error with your request. Please try again.
Answer this question





This question

Total replies 10
Initial question 26-Dec-2012 21:48 America/Los_Angeles
Latest reply 24-Feb-2016 04:52 America/Los_Angeles
Please try again.