Top positive review
Reliable and Responsive
on September 10, 2010
I purchased "Becoming a Teacher" from Books-for-USA and received it quickly in great shape exactly as the merchant described it. Two weeks later when I started my class, I realized the instructor had chosen to use a different textbook. I contacted the seller and they responded via email the same day. When I mailed my book back to them, they emailed verifying receiving the book and then emailed again that my credit card had been credited.
I have never had to return a book purchased through Amazon before and don't expect to have to again but because of the policies of Amazon and consequently, the policies of the sellers that go through Amazon, I will still eagerly scroll the pages of Amazon looking for more things to buy. As for Books-for-USA, I would choose them first, if they are an option because of their reliability and responsiveness to my issue!!! Thank you!