Top critical review
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Great Umbrella... Just Don't Buy Used
on February 20, 2017
The GustBuster Doorman is exactly what I was looking for when it comes to an umbrella. I wanted something that could easily accommodate multiple people under while also holding up to the intense mountain winds we get here in the hills. Overall I am very pleased with my purchase on both of those accounts...
However, buyers beware... I bought mine used from Amazon Warehouse and frankly they bungled their inspection. When I first took it out for a spin, there was a strange rotation to the canopy around the shaft that normally doesn't happen with umbrellas as well as a 1/2 inch up-and-down movement to the entire canopy when closed. Upon inspection I noticed that the brass open cap was tearing due to the brass nail used to secure it to the shaft. Being the handy man I am (and person who would rather fix things than waste them), I removed the nail and found that it was bent at nearly a 90 degree angle. I soldered the tear in the brass to seal it then secured it with a new brass nail.
I thought all would be good because it removed the up-and-down movement of the canopy, but it didn't fix the rotation issue. That's when I opened the umbrella up and took a look under the hood. What I saw was obviously cracked plastic (pic attached) I'm sure that the nail at one point was contained with plastic so that it wouldn't allow the canopy to rotate freely. Needless to say, I should have just returned it because I'm 100% sure that at some point this nail is going to break the rest of the plastic and ruin the runner.
That aside, this seems like a solid umbrella to me. The plastic seems good quality, so I'd like to think this is either a factory defect or whoever the previous own was put it through hell before returning it. I'm interested in buying a new one just to see how the original is compared to this beat up and supposedly "very good" used one.