Top critical review
Do not buy an Orient watch.
on February 22, 2016
I bought this watch as a Christmas present for my boyfriend last year. This is a beautiful watch but it never kept time very accurately. My boyfriend contacted the company and was told the watch would be repaired under warranty. The watch was sent to the address provided (cost about $10 to ship). After about 2 weeks, my boyfriend received an email from the repair company. They said the watch crystal was broken and this would need to be repaired and it was not under warranty. I saw the watch just before it was shipped and it was not damaged! My boyfriend told them to return the watch and sent them a check for $15 dollars to cover the cost of return shipping (even though it was only $10 to ship it there). The watch arrived today and now has a clearly broken crystal.
Please think twice before buying an Orient watch. Its not that it didn't keep time completely accurately, I understand this can happen. But breaking the watch to get more money from a customer is just despicable. Shame on you Orient!