The watch is adorable, but unfortunately I just made my second trip to the UPS store to return a watch. The first one didn't work, so I returned for a replacement. The replacement didn't work either! The display was blank and we were unable to get it to work. It either had a dead battery (twice) or was defective. While I was annoyed with the defective product and disappointed in a bummer of a Christmas gift, I was pleased with Amazon's service in handling my returns/replacement quickly. I was also happy to see it is temporarily unavailable because it appears others have had this issue. Shopping for a new watch...probably in a store so I can ensure it works and avoid another trip to the UPS store!
I needed to gift tis to a small child who was anxiously waiting on this watch. Now I have to take my sorry face to her. Some kind person from Amazon worked hard to find me a third replacement. I am yet to receive it. Let us see if third time is truly a charm.
We ordered this for my 3 yr old for Christmas. When it arrived, it didn't work. We replaced it again and again - 4 times in all. All 4 of the watches were DOA. I finally gave up and will try to find another watch she likes as much. Don't even bother ordering it!