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Showing 1-10 of 27 reviews(Verified Purchases). See all 30 reviews
on August 23, 2012
My parents were in the market for new computers because they really needed new ones. They were still using HP desktops from 2001... They purchased two of these through my account here on Amazon for the free two-day shipping. Neither of them are tech savvy, so I helped them set up their new computers, transfer their photos, etc. This is a simple process with a USB flash drive or other external storage device. Considering what they were coming from, they are very happy with how fast their new laptops are. (I have a custom PC I built with Corsair SSD's in RAID 1 is hard to get any better than that. These are a lot slower than that, but decent for the 600 dollar price tag in my mind).

For being in the $600 range, this laptop is pretty good. The boot up is a little slow, but that is normal considering the 5400 RPM drive. The machine will slow down when multiple programs are trying to queue the HDD simultaneously, however there is more than enough storage for whatever they want and need to put on their computers. The battery life is about average; 3-4 hours depending on how you have the machine configured.

Both computers had no defects from the factory and Amazon had them packaged pretty well as usual. The Core i5 is more than enough processing power for what they are doing with the computer(s). I mean, common, a Core 2 Duo would be more than sufficient for word processing and checking email. My dad runs Quick Books along with a few other business programs for helping him manage his business, and the i5 has absolutely no problems running those programs either.

They wanted a model with a somewhat large amount of RAM from the factory so I would not have to open it up for upgrades very soon. Six GB of RAM is not the largest amount, but it is enough for the run-of-the-mill, everyday tasks. For some reason they do not want to trust me with opening up their computers....yet. I am in school getting an IT degree at the moment, so maybe they'll change their mind when I am certified; I don't know...

There was one difficulty with these laptops; both machines had this issue. This laptop comes with a 30 day free trial for McAfee's software. I decided to start from scratch and uninstalled the trial version. My mother still insisted on using McAfee Security Center where I recommended Norton, and while I was attempting to download and install McAfee's software (which I did several times), neither machine would accept the download and install attempts. She had just spent the $100 for a two year subscription too. I ended up having to call the McAfee customer service department, and they said Dell has a firewall on these machines that will not let you install third party security software unless it is through Dell. I have never heard of this before, and seemed like a false explanation from their end. In any case, I had to let them take control of the computers remotely to get McAfee's software installed. It took an hour and a half on the phone with a guy who spoke rough English to get them both up to speed with security software. Not terribly bad on McAfee's end, I think.

Anyway, without that minor hiccup trying to get McAfee installed there were no issues; not a single dead pixel on either machine, etc. I have only bought and worked with these new laptops from Dell, and an ASUS laptop which is for my personal use, and like my ASUS, there were several useless programs pre-installed. I hope this is not becoming the norm, but getting rid of the pre-installed stuff you do not want is easily taken care of through the Programs and Features in the Control Panel. The sound is not that great, but that is normal for laptops in my experience. A nice pair of headphones that can fix that. Ultimately, this is a pretty good machine that will serve any general purpose needs. But if you can afford it, I would still recommend an Ultrabook.
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on August 23, 2012
I have been buying Dell computers for years. This is my fourth Dell laptop and I've had 3 of their desktop models. I know this is not their top of the line or even mid line, but I'm currently a student and, well, you probably know about a student budget.

Anyway, it came with tons of Dell programs installed which I don't need because the hog the memory and take forever to boot. But my real issue is that it keeps dropping the wireless internet connection. I bring up a site and surf around conducting my studies and then i click a link and it loads and loads and loads and never finishes loading. I have a feeling it is McAfee, preloaded of course (how else would these companies make money), which I will remove as a test. The point is that I should not have to tweak a brand new computer to make it work at all.

My mom and my sister each bought the less expensive Acer from Wal-Mart and they have had no issues, even on my network. The outside of the computer is better quality on the Acer as well. I have always loved Dell, but maybe its time to try something else.
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on July 2, 2013
I ordered a Dell Laptop from Amazon. Specifications were to be Windows 7 premium, 64 bit edition, 1 TB Hard Drive, 6 GB of RAM Memory. I received the laptop yesterday. It had Windows 8l, 4 GB of RAM Memory, and a 650 MB Hard Drive. After turning it on and finding this out, I immediately contacted the seller, not Amazon, and have shipped the system back. Remember to be wary if you are purchasing anything through the mail. The sender said, "I thought that it matched the Specifications Given on the Amazon Site". This was also supposed to be a new system, but the seller said that "It was my personal laptop". Not new to me.

I will try one more time to purchase something like this from Amazon, but if the results are as bad this time as they were the first time, I will never purchase from them again.
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on May 19, 2014
I got this computer since it had the right intersection of specs and price. So far I've been happy with it and don't intend to replace it any time soon.

Tons of memory.
Runs fast.
Intuitive user experience.

It runs kind of hot.
Heavier than some models, although not terrible.
If I put it in sleep or hibernate mode when the power source is disconnected, sometimes it shuts down.
Takes a while to turn back on sometimes.
Mousepad track acts up sometimes. Didn't start that until the last few weeks.
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on November 26, 2012
The Laptop would not start up at all. All I got was beeps and a blank white screen. Dell tech said send it to them to get the motherboard replaced. It will take 10 business days to repair after they receive it (not counting 2 business days to receive the return box + shipping time to Dell + shipping back to me). With shipping and repair time it will probably be 16 business days before I have my new computer. Maybe I will have my new computer by Christmas. Be very careful and think hard before you buy it.
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on June 26, 2015
I just received it last night, I was like that, but it did not work with wifi. connection but I lost connection and I do not know why, I've tried so many times does not work, I gave it to the box and is calculated return, amazon worked very well but the product still has a lot of problems and that is what I dislike.
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on December 9, 2012
This laptop has worked great for me, it's perfect for what I use it for which is personal home use. The bonus was having Windows 7 on it and not 8. I would definetly recommend getting your hands on one before they are all gone.
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on June 3, 2014
We have about 14 of these in use at our two car dealerships. Dell and Amazon have made it easy for me to keep our computers up to date.
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on December 30, 2012
This computer is fast and has massive storage. With my song and movie collection it was a blessing to move up to this Inspirion from one that is about 8 years old. I like all the features and the only drawback is not having a backlit keyboard but that is a small price to pay for the faster processing time.
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on December 1, 2012
I ordered a product with this features: Processor Core i5, 6 GB RAM and 1TB Hard Drive, but I receive a Computer with a Core i3, 4 GB RAM and 500 GB Hard Drive.
I will refund this because i paid for a Computer with better features , like was announced and I receive a different computer.
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