Top critical review
One person found this helpful
and I definitely would NOT recommend it. Something is clearly wrong with the CR-motion ...
on March 7, 2016
I purchased the SS-20 steam cleaner in December of 2014. Since then I've had to return the item TWICE because the CR-motion quit working. It's now March of 2016 and the CR-motion has ONCE AGAIN malfunctioned (pretty much breaking down every 5 months). I use the steam cleaner maybe 8 times a month on small floor areas, so it doesn't get heavily used. I'm now being told by Haan that they can't give me a replacement (although I'd rather have a refund!) because I'm past the 1 year warranty on the "original" purchase. This steam cleaner was not cheap, and I definitely would NOT recommend it. Something is clearly wrong with the CR-motion design.