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The Inner Game of Work Hardcover – December 21, 1999

4.4 4.4 out of 5 stars 316 ratings

Do you think it's possible to truly enjoy your job? No matter what it is or where you are? Timothy Gallwey does, and in this groundbreaking book he tells you how to overcome the inner obstacles that sabotage your efforts to be your best on the job.

        Timothy Gallwey burst upon the scene twenty years ago with his revolutionary approach to excellence in sports. His bestselling books The Inner Game of Tennis and The Inner Game of Golf, with over one million copies in print, changed the way we think about learning and coaching. But the Inner Game that Gallwey discovered on the tennis court is about more than learning a better backhand; it is about learning how to learn, a critical skill that, in this case, separates the productive, satisfied employee from the rest of the pack. For the past twenty years Gallwey has taken his Inner Game expertise to many of America's top companies, including AT&T, Coca-Cola, Apple, and IBM, to teach their managers and employees how to gain better access to their own internal resources.

        What inner obstacles is Gallwey talking about? Fear of failure, resistance to change, procrastination, stagnation, doubt, and boredom, to name a few. Gallwey shows you how to tap into your natural potential for learning, performance, and enjoyment so that any job, no matter how long you've been doing it or how little you think there is to learn about it, can become an opportunity to sharpen skills, increase pleasure, and heighten awareness. And if your work environment has been turned on its ear by Internet technology, reorganization, and rapidly accelerating change, this book offers a way to steer a confident course while navigating your way toward personal and professional goals.

        
The Inner Game of Work teaches you the difference between a rote performance and a rewarding one. It teaches you how to stop working in the conformity mode and start working in the mobility mode. It shows how having a great coach can make as much difference in the boardroom as on the basketball court-- and Gallwey teaches you how to find that coach and, equally important, how to become one. The Inner Game of Work challenges you to reexamine your fundamental motivations for going to work in the morning and your definitions of work once you're there. It will ask you to reassess the way you make changes and teach you to look at work in a radically new way.


"Ever since The Inner Game of Tennis, I've been fascinated and have personally benefitted by the incredibly empowering insights flowing out of Gallwey's self-one/self-two analysis.  This latest book applies this liberating analogy to work inspiring all of us to relax and trust our true self."

--Stephen R. Covey, author of
7 Habits of Highly Effective People

Customer reviews

4.4 out of 5 stars
316 global ratings

Customers say

Customers find the core lessons in the book useful and powerful. They say the ideas describe them clearly, resulting in better performance and more effective learning at work. Readers also mention the book is nice, excellent, and awesome.

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9 customers mention "Effectiveness"9 positive0 negative

Customers find the core lessons in the book useful, powerful, and relevant. They say the ideas in the book lead to better performance and more effective learning in work. Readers also mention that the mindfulness principles are well applied with lots of examples. They appreciate the passion, reality-based exercises, and convincing examples of the inner game.

"...The ideas in this book are so powerful and relevant and Gallwey describes them so clearly that it seems virtually impossible nót to apply them..." Read more

"...This book offers tools, ways of finding answers more quickly...." Read more

"Some useful core lessons, though the writer seemed to be spinning his wheels a bit after a few chapters and the end seemed like it would never..." Read more

"nice book, good aplication of the inner game of tennis into work" Read more

6 customers mention "Value for money"6 positive0 negative

Customers find the book excellent and awesome. They say it can help with any sport or life.

"...I think this is a valuable book. The author gives good and convincing examples of the inner game, for instance applied to the field of sales...." Read more

"...Anyway, TIGOW is excellent. Reading it will almost certainly help your inner game...." Read more

"nice book, good aplication of the inner game of tennis into work" Read more

"...The Inner Game of Tennis is an awesome book and can help you with any sport or just your life!" Read more

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Top reviews from the United States

Reviewed in the United States on February 8, 2001
This book presents a fundamentally different view on working and learning. This other view leads to more pleasure, better performance and more effective learning in work. The ideas in this book are so powerful and relevant and Gallwey describes them so clearly that it seems virtually impossible nót to apply them. Gallwey's core message is: the traditional way in which we try to improve ourselves and our performance -through (self-)instruction and supervision- blocks what we try to achieve. To be more specific: an instructive, controlling approach to performance improvement does not lead to better but to worse performance!
After Gallwey finished his English study at Harvard University in the nineteen seventies, he went to work as a tennis coach. Doing that, he discovered that nearly all his pupils tried very hard to improve one aspect of there play that they did not like, for instance their backhand. They expected Gallwey to give them the remedy for their problem. First, this was exactly what he did: "hold your racket like this, stand there, hit the ball then", etc. He instructed pupils but noticed that they showed resistance to his instructions and that their learning did not go well. Then he noticed, to his surprise, that the performance suddenly was better when pupils stopped trying so hard to correct their mistakes but instead just played tennis for fun. Based on this observation that the 'forced mode' of learning was less effective than the `natural' mode Gallwey built his approach. His book `The Inner Game of Tennis' became a bestseller.
Gallwey proposed that the ineffective, instructive dialogue between coach and pupil also existed within the head of the pupil. While playing, the pupil continuously gave himself instructions and comments: "that was really bad, hold your racket like this, do this, don't do that" etc. Gallwey called the coach inside the pupils head SELF-1. In Gallwey's words: SELF-1 is the collection of internalised voices from the outside world. To whom then did this internal coach speak? According to Gallwey it spoke to the person him or herself. He called this spoken-to self the SELF-2. The best learning took place when SELF-1 was turned off. How is this possible? Gallwey's answer: While SELF-1 is busy giving vague and (too) simple instructions, SELF-2 is doing something infinitely more complex and precise: computing the curve of the ball, instructing muscle groups, taking into account the wind speed, the speed of the ball, etc.
Gallwey concluded that SELF-1 was a from of interference that led to nothing else than an underutilization of the person's potential. In other words: Performance = Potential - Interference. In still other words: don't let SELF-1 distract you from your task and goal!
Gallwey formulated a different, more effective and more elegant way of coaching aimed at achieving three things: 1) Awareness: by letting SELF-2 do its work the pupil can focus on collecting information on the critical variables in the task (where is the ball landing? How fast is it going? How is it influenced by the wind? etc) which leads to a greater awareness of the task; 2) Choice: it is essential that the pupil determines what he or she wants to achieve. Without this choice there is no direction and focused attention is impossible; 3) Trust: trust yourself. This goes for both the coach and the pupil. This refers to the confidence that SELF-2 will be capable of fulfilling the task.
Galwey gradually started to apply his approach to others field that tennis: golf, skiing, music and ...work. He noticed that the effects were the same. For instance: a salesman who stopped instructing and commenting himself became more effective. In seminars Gallwey draws a triangle with on the corners the words: performance, learning en enjoyment. Gallwey claims that each of these are of great importance in work and that they are dependent on each other. When you neglect enjoyment, this will eventually also lead to performance problems. What Gallwey says about the relationship between performance and learning is interesting. Performance leads to an observable change in the external world. Learning, however, establishes a change within the person who learns. It is precisely because of this that learning results are hard to measure. Enjoymentis important according to Gallwey because it refers to the relationship the person has to him or herself. If you appreciate yourself, you won't deny yourself enjoyment for a prolongued period.
Since his discovery Gallwey's most important ambition has been to let himself and others enjoy the freedom to express in their work who they really are and what they really want. He says that human freedom is nowhere more constrained than in the world of work. Nowadays, the most prevailing experience of work even seems to be: someting I'd rather not be doing if I had a choice. Gallwey says that striving for freedom at work is not the same as wanting to avoid responsibility or bosses. It is about choosing a way of working which shows responsibility to oneself. A way which is aligned with your choices and values. Gallwey uses the word 'conformity' to describe the situation when an individual gives priority to extranl demands above his internal fire. Doing this brings the security of doing and being like others but it puts out our internal fire and it diminishes our chance of satisfaction. If life decisions are based on external demands instead of internal demands, someting of the greatest value can be lost. The conflict between external and internal voices seems unfair. There is constant pressure from the outside world to conform. Sanctions, corrections, instructions, rewards, etc. are everywhere. The external world is so large and the internal so small. But the internal has one advantage: it is always there. An important step would be to understand why conformity is so attractive to us and how it affects our way of working. As an alternative to conformity Gallwey names its opposite 'mobility': the freedom to move in any direction without self-restriction.
The central idea in this book is that there is a better way of thinking about working and learning that comes down to giving more priority to our inner capacities and whishes and less to external expectations, norms and instructions. I think this is a valuable book. The author gives good and convincing examples of the inner game, for instance applied to the field of sales. In this time of extreme change good and new ideas about how people can learn and perform are wellcome. Gallwey delivers this.
52 people found this helpful
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Reviewed in the United States on July 9, 2017
I really enjoyed this book. I have a feeling it will take me years to fully appreciate the deep lessons it imparts, even though understanding them was easy. I also liked The Inner Game of Tennis, but this one was more applicable to more people, since so many people work. It isn't full of answers or neat prescriptions, nor claim that it's just a matter of following a patented formula. This book offers tools, ways of finding answers more quickly. Highly recommended for anyone seeking the deeper meaning behind work, which is a worthy pursuit, since it is the single activity we spend the most time doing.
7 people found this helpful
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Reviewed in the United States on February 7, 2024
Some useful core lessons, though the writer seemed to be spinning his wheels a bit after a few chapters and the end seemed like it would never end.

The mindfulness principles are well applied with lots of examples. Even though I'm not in sales, I could relate it to my field because he's so specific.

I was a bit baffled by his directly naming for criticism people who gave him access to the inner workings of their (by his analysis) flawed company culture, yet leaving anonymous this one person he praises and credits with near godlike teachings.
Reviewed in the United States on March 11, 2018
I admit have not read the author's classic, The Inner Game of Tennis.

Instead, I chose to order TIGOW because I thought the groundbreaking concepts in TIGOT would not only be repeated in the former but that the former would reflect the author's evolving understanding of inner games. After all, many years had gone by since the publication of the later.

Having completed TIGOW, I have no reason to believe that I was wrong.

Anyway, TIGOW is excellent. Reading it will almost certainly help your inner game.

I have nothing to add to what other people have said about the book.

Except that the story the author relates concerning the class he took as a Havard undergrad featuring then professor B.F. Skinner demonstrating the power of operant conditioning on a pigeon subject has stayed with me. That story alone might be worth the price of the book for those who understand much of its chilling and not-so-chilling implications.

Get the book.
16 people found this helpful
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Reviewed in the United States on March 2, 2017
Unlike some books that give you concrete, step by step advice, this is just as the title says....it's the inner game. Gallway observed students of tennis improved more when he stopped telling them what to do and asked them to observe specific things. You have to put on a new pair of glasses so to speak. You step away from worries about performance and put on curiosity, asking yourself new questions about what you are doing.
I am not yet through, but reading with a highlighter so I can review it more quickly in subsequent readings, which I would think will be necessary as we tend to slip back to old habits. And not just us. Many athletes and world class performers lose their edge and succumb to pressures about performance. But if we adopt different mindsets, we can get back into the flow where things happen easily and without thought.
15 people found this helpful
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Reviewed in the United States on April 25, 2012
Disclaimer: by now I have read 63% of the book. so maybe the surprise is in the end.

I have to admit i am rather surprised and frankly upset with the second book (the first one is inner game of tennis, which I believe is a masterpiece).

The focus state (the key idea of the first book) is blamed for "having no purpose". The author compares focus state with driving with no purpose. He substitutes focus with so-called mobility state which is a conscious awareness.

It seems the author is confused with his contradictory approaches.

Not comparable with the first book. Not recommend it.

PS: pls see the disclaimer in the beg.

Best regards, Sergey.
6 people found this helpful
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Cliente de Amazon
5.0 out of 5 stars Excelente
Reviewed in Mexico on December 21, 2016
Un gran libro de Tim Gallwey, te explica claramente los conceptos de "inner game" aplicable a negocios, pero sobre todo a como crecer uno mismo.
Massimo
4.0 out of 5 stars Lavorare o giocare pensando troppo al risultato non e` gioco o lavoro
Reviewed in Italy on October 25, 2016
Alcuni concetti sono in comune con "Conscious Millionaire: Grow Your Business by Making a Difference by JV Crum III". Il libro di Crum e` per "l'imprenditore" che vuole trovare maggiore ispirazione e concentrazione in quello che fa, mentre questo libro di Gallwey e` maggiormente orientato a chi lavora in gruppo in una ditta.

Uno dei temi del libro, e` come fare il proprio lavoro senza farsi troppi problemi riguardo il giudizio degli altri e di se stessi. In questo senso il lavoro puo` essere visto come un "gioco" dove il fine e` agire in sintonia con quello che si sta facendo, e non distratti da forme di controllo, e autovalutazione che distraggono.
Regina Celia Gomes de Miranda
5.0 out of 5 stars Excelente livro
Reviewed in Brazil on August 27, 2014
No livro o Tim Gallwey conta um pouco como começou a história do Inner Game no mundo do esporte, e traz a ideia do seu trabalho de Coach para o mundo corporativo. Com exemplos bem claros do que acontece no dia a dia dos relacionamentos humanos, principalmente o auto-relacionamento (interno de cada pessoa).
HB
5.0 out of 5 stars Ameno
Reviewed in Spain on June 12, 2015
Ameno e interesante, arroja una luz original sobre el trabajo. Útil para coaching personal y ejecutivo. Se lee muy fácilmente.
M. Peacock
5.0 out of 5 stars Read this first!
Reviewed in the United Kingdom on August 16, 2013
This is an extremely influential book. It is the source of the successful work of so many people who have gone on to refine and publish their methods for coaching and consulting in the workplace.
It is easily understood and practiced, which is the whole point, really.
It offers opportunity for development for anyone today, not just those engaged in change processes.
It makes so much sense that you will be drawn into using the practices without knowing it.