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Too Big to Know: Rethinking Knowledge Now That the Facts Aren t the Facts, Experts Are Everywhere, and the Smartest Person in the Room Is the Room Hardcover – January 3, 2012

4.1 4.1 out of 5 stars 106 ratings

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We used to know how to know. We got our answers from books or experts. We'd nail down the facts and move on. But in the Internet age, knowledge has moved onto networks. There's more knowledge than ever, of course, but it's different. Topics have no boundaries, and nobody agrees on anything.

Yet this is the greatest time in history to be a knowledge seeker . . . if you know how. In Too Big to Know, Internet philosopher David Weinberger shows how business, science, education, and the government are learning to use networked knowledge to understand more than ever and to make smarter decisions than they could when they had to rely on mere books and experts.

This groundbreaking book shakes the foundations of our concept of knowledge—from the role of facts to the value of books and the authority of experts—providing a compelling vision of the future of knowledge in a connected world.

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4.1 out of 5 stars
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Customers find the book enjoyable and thought-provoking. They appreciate its richly informative content that helps them understand different ways of knowing and the structure of knowledge. The book provides examples of bottom-up creativity and problem-solving, providing an interesting perspective. Readers describe the writing style as clear and easy to read.

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14 customers mention "Insight"11 positive3 negative

Customers find the book insightful and thought-provoking. They say it provides an epistemology for the Information Age and helps them understand different ways of knowing and the structure of knowledge. The book gives them new ways of thinking about the world.

"...Amassed together, these bound treasures of information, imagination and at time great beauty, gave us the institution of libraries...." Read more

"...As a person who many think is well read, and extremely knowledgeable, I have this underlying anxiety of being a fraud, as I recognize through all..." Read more

"I found "Too big to know" fascinating - an enjoyable read and thought provoking...." Read more

"...So I was gobsmacked by this book, both deftly written and profound...." Read more

14 customers mention "Readability"14 positive0 negative

Customers find the book engaging and thought-provoking. They describe it as a great introduction that provides satisfying information. Readers also mention it's valuable and worth perusing.

"...The book is excellent in the sense that it encourages us to think deeply about the messy nature of epistemology — yes, that’s an opinion and not a..." Read more

"...That's why this book is a valuable and worthy tome to peruse....in helping the reader to begin to understand that in today's world, it is "too..." Read more

"I found "Too big to know" fascinating - an enjoyable read and thought provoking...." Read more

"...from scarcity to abundance, and from authority to relevance, is satisfying and nearly self-evident...in knowledge bases...." Read more

4 customers mention "Creativity"4 positive0 negative

Customers appreciate the book's creativity and problem-solving examples. They find the ideas well-developed and the imagination captivating. The story is described as fascinating and challenging.

"...He provides historical background, current events, and examples of the "bottom-up" creativity and problem-solving made possible in the virtual world..." Read more

"...a few thoughts on my experience in reading this wonderful and challenging book...." Read more

"...with information exchanged quite probably accurate and ideas advanced well considered. The members were experts on Heidegger...." Read more

"...Adds an interesting, and seemingly very authentic, perspective. A gppd read." Read more

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Top reviews from the United States

  • Reviewed in the United States on October 22, 2012
    "Too Big to Know" was an extraordinary listen & read. After listening to the Audible.com version twice, I purchased a Kindle edition, so I could refer to the text & read excerpts to friends and family.

    The author's exploration of cyberspace and its effect on our future way of life is richly informative. He provides historical background, current events, and examples of the "bottom-up" creativity and problem-solving made possible in the virtual world of electronic IT. This includes old ideas made new, such as "crowd sourcing", and new ideas such "jellies" and "jams" (have to read his book if you don't already know) that are democratizing society was well as providing exciting new capabilities.

    Mr. Weinberger masterfully contrasts how and why the on-line electronic world is different from the two previous information ages -- the invention of writing, followed some 5,000 years later by Gutenberg's invention of a moveable-type printing press. The physical ability to record facts and ideas and make them available in other places and other times was one of humankind's very best ideas. However this flash of brilliance was limited by the nature of ancient technology -- writing required physical material that could be written on and also preserved, stored and distributed.

    Counting and recording numbers first consisted of tying sequential knots in a long cord. From this act of 're-cording', comes the verb 'to record' and the plural noun 'records', which also gave us literacy and the cottage industry of scribes. As the centuries rolled by, scribes made marks in wet clay, chiseled the history of their civilization in stone, used carbon ink to write on pappyus-reed sheaves, animal skin scrolls, and eventually wood-pulp paper that could be bound into manuscripts and books. Amassed together, these bound treasures of information, imagination and at time great beauty, gave us the institution of libraries.

    Locking information up for posterity in bound books is both the extraordinary gift of a physical hard-copy and also its curse. The difficulty and expense of book publishing created a sense of scarcity, that in turn promoted "long-form" writing -- inclusive, sometime exhaustive works that often are already out-of-date before they are published. The finish product is necessarily sequential, starting with page one and going in order to the end. Its contents and the way material is presented was fixed for all eternity on the day it went to the printer.

    "Too Big To Know" is the story of the exciting and astonishing shift way from the limitions of paper and hard-copy publishing -- limits that we frequently didn't recognize. For goldfish in a bowl, the water it swims in is invisible. But more important, its entire watery world depends on the container -- a fact so easy to overlook. Likewise, the tradition of hard-copy books is a rigid container for information, one that we don't think of any more than the goldfish ponders the hard-side glass bowl in which it lives.

    The electronic technologies of the 20th and 21st century have quietly replaced the finite and expensive technology of 'hard-copy' bound books. These information containers walled off btw to two covers limited us as readers and writers, but equally important, also required cutting down trees and shipping paper (both before and after being printed) cross-country on trucks for distribution.

    Liberated from this, the electronic world of the Internet, email, PDFs, cloud storage provides us with a virtually infinite ability to *arrange and rearrange electrons* and shoot them to the far side of the globe before we can stand up to answer the phone.

    The full story of "Too Big To Know" is too big to tell in a book review, so you'll have to buy the book. I recommend starting with the mp3 audio version, as this long but fascinating story is the perfect accompaniment for a long commute, or listening while cooking, washing dishes or gardening. It's also a great gift for a geeky friend.
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  • Reviewed in the United States on February 20, 2013
    How do you know what you think you know? What counts as knowledge and what doesn’t? These questions speak to a great semantics-based problem, i.e., trying to define what ‘knowledge’ is. Studying the nature of knowledge falls within the domain of a branch of philosophy called epistemology, which happens largely to be the subject matter of David Weinberger’s book Too Big Too Know.

    According to Weinberger, most of us tend to think that there are certain individuals — called experts — who are knowledgeable about a certain topic and actually possess knowledge of it. Their knowledge and expertise is thought to be derived from their ability to correctly interpret facts, often through some theoretical lens. Today, like facts, experts too have become ubiquitous. It seems we are actually drowning in a world with too many experts and too many facts, or at least an inability to pick out the true experts and the important facts.

    Most of us are appalled, for instance, when we hear the facts about how many people are living in poverty in the United States. However, these facts can be misleading and most people don’t have enough time to think critically about the facts that are hurled at them every day. There might in fact be “X” amount of people living in poverty in the United States, but did you know that someone with a net-worth north of one million dollars can technically be living in poverty? How the government defines poverty is very different than the connotation that many of us have of that word. The amount of income you have is the sole factor used to determine if one is “living in poverty,” but this bit of information seldom accompanies the facts about how many people are “living in poverty.”

    I recently posed a question on Facebook asking my subscribers if a fact could be false. To my surprise, there was much disagreement over this seemingly simple question. Weinberger reminds us that facts were once thought to be the antidote to disagreement, but it seems that the more facts are available to us, the more disagreements we seem to have, even if they are meta-factual.

    It’s unquestionable that today’s digitally literate class of people have more facts at their fingertips than they know what to do with. Is this, however, leading us any closer to Truth? Well, not necessarily. This is because not all facts are created equal, and not all facts are necessarily true. Facts are statements about objective reality that we believe are true. However, while a fact can be false, truth is such regardless of our interpretation of it — we can know facts, but we can’t necessarily know Truth.

    In the book, Weinberger draws an important distinction between classic facts and networked facts. The late U.S. Senator Daniel Patrick Moynihan famously said: “Everyone is entitled to his own opinions, but not to his own facts.” What he meant by that was that facts (what Weinberger calls classic facts) were thought to give us a way of settling our disagreements. Networked facts, however, open up into a network of disagreement depending on the context in which they are interpreted. “We have more facts than ever before,” writes Weinberger, “so we can see more convincingly than ever before that facts are not doing the job we hired them for.” This seems to be true even amongst people who use a similar framework and methodology for arriving at their beliefs (e.g., scientists).

    One of Weinberger’s central arguments is that the Digital Revolution has allowed us to create a new understanding of what knowledge is and where it resides. Essentially, he claims that the age of experts is over, the facts are no longer the facts (in the classical sense), and knowledge actually resides in our networks. While this is an interesting idea, I’m not sure it’s entirely true.

    Knowledge is a strange thing since it depends on the human mind in order to exist. I have a stack of books sitting on my desk, but I don’t point to them and say there is a stack of knowledge sitting on my desk. I simply don’t yet know if there is any knowledge to be gleaned from those books. For this reason, I don’t think knowledge can exist on networks either. Knowledge requires human cognition in order to exist, which means that it only exists in experience, thus giving it this strange ephemeral characteristic. I cannot unload my knowledge and store it anywhere, then retrieve it at a later date. It simply ceases to exist outside of my ability to cognize it.

    Knowledge, Weinberger argues, exists in the networks we create, free of cultural and theoretical interpretations. It seems that he is expanding on an idea from Marshall McLuhan, who famously said, “The medium is the message.” Is it possible, then, that knowledge is the medium? The way I interpret his argument, Weinberger seems to be claiming that the medium also shapes what counts as knowledge. Or, as he himself puts it, “transform the medium by which we develop, preserve, and communicate knowledge, and we transform knowledge.” This definition of knowledge is, however, problematic if one agrees that knowledge can only exist in the mind of a human (or comparable) being. To imply that a unified body of knowledge exists “out there” in some objective way and that human cognition isn’t necessary for it to exist undermines any value the term has historically had. Ultimately, I don’t agree with Weinberger’s McLuhanesque interpretation that knowledge has this protean characteristic.

    In a recent essay in The Atlantic Nicholas Carr posed the question: “Is Google Making Us Stupid?” His inquiry spawned a fury of questions pertaining to our intelligence and the Net. Although Weinberger has high hopes for what the Net can do for us, he isn’t necessarily overly optimistic either. In fact, he claims that it’s “incontestable that this is a great time to be stupid” too. The debate over whether the Internet makes us smarter or dumber seems silly to me, though. I cannot help but conclude that it makes some people smarter and some people dumber — it all depends on how it is used. Most of us (myself included) naturally like to conjugate in our digital echo chambers and rant about things we think we know (I suspect this is why my provocative “Who Wants to Maintain Clocks?” essay stirred up some controversy — most RS readers don’t usually hear these things in their echo chambers).

    Weinberger also argues that having too much information isn’t a problem, but actually a good thing. Again, I disagree. In support of this claim, he piggybacks off of Clay Shirky, who tells us that the ills of information overload are simply filtering problems. I, however, don’t see filtering as a panacea because filtering still requires the valuable commodity of time. At some point, we have to spend more time filtering than we do learning. An aphorism by Nassim Taleb comes to mind: “To bankrupt a fool, give him information.”

    Overall, Weinberger does a nice job of discussing the nature of knowledge in the Digital Age, even though I disagree with one of his main points that knowledge exists in a new networked milieu. The book is excellent in the sense that it encourages us to think deeply about the messy nature of epistemology — yes, that’s an opinion and not a fact!
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Top reviews from other countries

  • Susan Stepney
    5.0 out of 5 stars when and how web-based knowledge can be superior to book-based
    Reviewed in the United Kingdom on August 9, 2014
    Knowledge used to be gatekeepered, curated and preserved in serious books. Now we have the Web, and all its diverse chaotic formats and voices. Overload! Crisis! Catastrophe!

    Well, no. In this lovely book, Weinberger argues strongly that our conception of knowledge has been blinkered by those very gatekeepers, curators and formats. Books, which he dubs “long-form thinking”, have their problems: they are one-way (author to reader), and closed format (material chosen and packaged into book-length form, implying that is all there is to be siad on the subject). It is only because we are so used to books that we don’t see their disadvantages and limitations very clearly. (And Weinberger is conscious of the irony of making this argument in book form.)

    He examines the current state of this “knowledge messiness”, taking the argument a whole stage further than the information messiness covered in his previous long-form work, Everything is Miscellaneous.

    The web allows conversations, hyper-linked non-linear presentation, and an unbounded, “bottomless”, format. It allows diversity: anyone can contribute, not just those previously allowed by the gatekeepers. This openness has its benefits, particularly allowing “networked knowledge”, bringing many eyes, viewpoints and skills to bear. It also has its downsides: it allows fools, and trolls, and confusion, and crud. But then Sturgeon’s law applies to books, too.

    Weinberger carefully dissects these issues, showing where, when and how web-based knowledge can be superior to book-based. Books have helped hide the fact that knowledge really is messy, and that even when we have access to it, we will often not come to agreement. The rise of the messy web is not to be lamented, as having destroyed the clean, calm, long-form presentation of books; it should be celebrated for exposing the fundamental messiness of reality, and exploited to help us navigate that messiness. He finishes off with a discussion of how to help ensure the web can provide the best support for messy networked knowledge: open access, metadata, links, and, of course, education.
  • Barrett
    5.0 out of 5 stars Lots of ah-ha's!
    Reviewed in Canada on January 25, 2013
    An excellent reflection on the impact(s) of the disintermediation of information, full of fascinating insights into how our approach to learning and knowing is evolving through the influence of instant connectivity with unimaginable quantities of information. Very well written in every respect--I keep coming back to it for tidbits.
  • Nat Talbott
    5.0 out of 5 stars The know-it-all
    Reviewed in Germany on July 12, 2013
    Information is such an intrinsic part of our everyday lifes. With Knowledge seemingly at the tip of our fingers, via Internet, we seem to have solved the endless quest for Knowledge. The book will correct this Common mistake and sheds some new light on Information, Knowledge and Wisdom.
  • STEFANO BOZZA
    4.0 out of 5 stars good
    Reviewed in Italy on December 30, 2012
    I retrieved a review of this book in an italian magazine and then after reading I decided to buy it.
  • Rob Kitchin
    3.0 out of 5 stars interesting and thought-provoking, but not always a convincing argument
    Reviewed in the United Kingdom on March 1, 2013
    In Too Big to Know, David Weinberger (2011) develops a materialist argument with regards to the relationship between the medium and nature of communication, arguing: `[t]ransform the medium by which we develop, preserve, and communicate knowledge, and we transform knowledge.' Such arguments have been made by others, such as Kittler in his book Gramophone, Film, Typewriter, where he sets out how each of these technologies transformed knowledge production and changed how people relate to and interact with knowledge. Of course, it's not just technologies that shape the creation of knowledge, but social and cultural milieu with, for example, the notion of authorship and readership shifting over time in response to political transformations such as the Renaissance and Enlightenment.

    Weinberger is no doubt right that the formulation, communication and nature of knowledge is presently being transformed by the internet through the radical `networking of knowledge'. Knowledge, he argues, `is now a property of the network', altering its shape and nature, wherein `[t]he smartest person in the room is the room itself: the network that joins the people and ideas in the room, and connects to those outside of it.' Knowledge is framed not as `a library but a playlist'. In an engaging narrative, he contends that the networking of knowledge leads inevitably to knowledge without a firm foundation (networks do not have bases); an elimination of gatekeeping and filtering; and an erosion of the value of tokens of credibility, authority and reputation; thus leading to a flattening and democratisation of knowledge production and sharing.

    His arguments with regards to filtering forward and credibility, however, overstate the case that there is a flattening and democratisation of information. Yes, search engines do provide links to all relevant pages rather than filtering out, but in filtering forward they order and weight the material. That ordering pushes those searching towards certain kinds of sites; often ones owned by corporations and institutions. Indeed, the internet is inhabited by the bastions of traditional media, such as publishers, newspapers, radio and television, and they are still dominant sources of news and analysis which continue to work by filtering out. And whilst there is a move to open access, much valuable knowledge still exists behind pay walls - whether that is on the internet or in traditional media, such as the Weinberger's book. Indeed, data and data analytics are massive, multi-billion dollar industries, and that is unlikely to change any time soon, even with the opening up of some data and information. The push towards open access has been accompanied by attempts to extend and tighten intellectual property regimes, and there is an on-going tussle between public good and private profit (though both are increasingly networked). Moreover, hierarchies of credibility, authority and reputation are re-established on the internet, not erased; most often on along the usual institutional lines. As a result without some form of credibility and authority, individuals can post material on their own pages, but readership will be much smaller than on institutional sites where it is penned by authors who have forms of cultural capital established through the usual institutional channels. Further, the means of sharing maybe more democratic (assuming you have the resources, literacy and time to be online and post material), but the distribution of attraction, influence and power have not been made even and equal. This suggests that far from the traditional pyramid of knowledge being reconfigured into a network, the situation is more complex.

    This is not to say that the internet is not changing how knowledge is produced, shared and debated, it most certainly is. Rather, knowledge will continue to display a certain lumpiness rather than flattening. To a degree this is illustrated by the self-acknowledged irony and hypocrisy evident in the medium Weinberger uses to communicate his thesis - a traditionally published book that has closed, paid access, is protected by copyright as opposed to having a creative commons license (he strongly advocates open access and open licensing), is not interlinked beyond tradition references, and seeks to claim authority and credibility through the gatekeeping and investment of a publisher and his institutional affiliation at Harvard. We might be entering a new phase in the nature of knowledge, and Weinberger undoubtedly raises some important questions to ponder, but he undermines his own argument through the very choice of medium it is made through.

    Nevertheless this is an interesting and thought-provoking book, written in an engaging and easy-to-follow style.