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Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace Hardcover – April 1, 1998

4.5 4.5 out of 5 stars 656 ratings

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Creativity is crucial to business success. But too often, even the most innovative organization quickly becomes a "giant hairball"--a tangled, impenetrable mass of rules, traditions, and systems, all based on what worked in the past--that exercises an inexorable pull into mediocrity. Gordon McKenzie worked at Hallmark Cards for thirty years, many of which he spent inspiring his colleagues to slip the bonds of Corporate Normalcy and rise to orbit--to a mode of dreaming, daring and doing above and beyond the rubber-stamp confines of the administrative mind-set. In his deeply funny book, exuberantly illustrated in full color, he shares the story of his own professional evolution, together with lessons on awakening and fostering creative genius.

Originally self-published and already a business "cult classic", this personally empowering and entertaining look at the intersection between human creativity and the bottom line is now widely available to bookstores. It will be a must-read for any manager looking for new ways to invigorate employees, and any professional who wants to achieve his or her best, most self-expressive, most creative and fulfilling work.

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Customer reviews

4.5 out of 5 stars
656 global ratings

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Customers say

Customers find the book easy to read and engaging. They appreciate the author's insights and advice for creative people. The visual style is described as charming, original, and fun. Readers appreciate the humor, wit, and offbeat humor. They enjoy the great stories and analogies that help them stay true to themselves. Overall, customers find the book authentic and helpful for creating a culture of innovation in their organization.

AI-generated from the text of customer reviews

115 customers mention "Readability"105 positive10 negative

Customers find the book easy to read and enjoyable. They describe it as a quick, well-written read about navigating the corporate world. Many consider it one of their favorite short non-fiction books and a required reading for their organization.

"...But do NOT let that put you off. This is a wonderful book with powerful ideas that will stimulate your creativity and get you to thinking about..." Read more

"...the stories that mark the author's journey through the company and speak clearly about how the exercise of power impacts the lives of individuals..." Read more

"...Overall, "Orbiting the Giant Hairball" is a delightful and inspiring book that is sure to be of interest to anyone looking to survive and thrive in..." Read more

"...have isn't the best first choice then this book will be worth it's wait in gold...." Read more

51 customers mention "Creativity"51 positive0 negative

Customers find the book a useful resource for creative people. They say it stirs their imagination with powerful ideas that stimulate thinking in new ways. The book is full of wisdom, wit, and inspiration, with relevant ideas outside the corporate bubble. Readers appreciate the thought-provoking thesis and the way it instills a sense of creativity and fun at work.

"...But do NOT let that put you off. This is a wonderful book with powerful ideas that will stimulate your creativity and get you to thinking about..." Read more

"The journey and stories in this book are exciting to read. I’m halfway through and I wanted to share my review. Will add an update later if needed." Read more

"...executive at Hallmark Cards, and it's full of wisdom, wit, and inspiration...." Read more

"...message that may be intended for creative types but could be useful for all managers to better understand how to manage the non-linear thinkers that..." Read more

45 customers mention "Insight"45 positive0 negative

Customers find the book insightful and inspiring. It provides useful advice on how to create a culture of innovation in a company or organization. The book is informative without being too pessimistic and has a far-reaching message intended for creative types.

"...For me, it's a wonderful example of the complexity of organizational life and evidence that emergent outcomes are more than "the sum of the parts"...." Read more

"...Overall, "Orbiting the Giant Hairball" is a delightful and inspiring book that is sure to be of interest to anyone looking to survive and thrive in..." Read more

"...This book has a far reaching message that may be intended for creative types but could be useful for all managers to better understand how to manage..." Read more

"...good leadership or a catalyst to stimulate discussion this book shouts a strong message!" Read more

23 customers mention "Visual style"20 positive3 negative

Customers enjoy the book's visual style. They find the illustrations charming and the layout original. The book is described as a joyous and ironic read with fun images and sketches.

"...The book is full of `creative' typography, odd bits of art, and doodles. That's why I probably would have passed it by--too weird...." Read more

"...As an aside, the book itself is a piece of art - I've never seen another like it...." Read more

"This was a fun read with charming illustrations. His humor is good and he captures corporate life for what it is and for what it ought to be...." Read more

"...The paper, illustrations, layout - wow. (I would guess why this book is so expensive, but I loved the layout!)...." Read more

13 customers mention "Humor"13 positive0 negative

Customers enjoy the book's humor. They find it witty, offbeat, and interesting. The author makes good points in an engaging way. The book is full of creative typography, odd bits of art, and doodles that keep readers engaged.

"...The book is full of `creative' typography, odd bits of art, and doodles. That's why I probably would have passed it by--too weird...." Read more

"...artist and former executive at Hallmark Cards, and it's full of wisdom, wit, and inspiration...." Read more

"Offbeat and interesting! Speaks to the creative genius in us all and how the world is set on stifling that...." Read more

"This was a fun read with charming illustrations. His humor is good and he captures corporate life for what it is and for what it ought to be...." Read more

7 customers mention "Story quality"7 positive0 negative

Customers find the stories engaging and poignant. They appreciate the analogies and examples of life. However, some readers feel the author's writing style lacks balance.

"...The first story he tells is poignant and strongly echoes Sir Ken Robinson's [...] talk...." Read more

"...Clearly the best part of the book are the stories that mark the author's journey through the company and speak clearly about how the exercise of..." Read more

"...There were some excellent examples of life, but generally speaking the author lost me at hairball. I now understand why cats cough them up." Read more

"Head of ingenuity and creativity at hallmark - interesting story." Read more

5 customers mention "Authenticity"5 positive0 negative

Customers appreciate the book's authenticity. They find it relatable and helpful for staying true to oneself. The advice is accurate and well-written, helping readers stay on track.

"...management perspective, these narratives bring richness and reality to how real organizations actually function and evolve (or stagnate)...." Read more

"...Whatever you do, this book will help you realize and stay true to your true, honest potential, whatever that may be. It's a quick read...." Read more

"...Humorous, accurate and great advice on how to survive and even thrive within a large company/corporation...." Read more

"Head about book -- well written, humorous and on point. If only all employers thought employees were worthwhile...." Read more

8 customers mention "Value for money"5 positive3 negative

Customers have different views on the book's value for money. Some find it thought-provoking and worth the cost, while others think it's cheaply made and expensive. The text runs together or is garbled, and some scans seem illegible.

"Good value on classic book" Read more

"...But the text runs together, or is garbled, and many of the scans seem like they might be corrupted. Anyway. Please don't waste your money!!!..." Read more

"...Half price books, you did great! Thank you!!! I have had this book before and loved it...." Read more

"Funny. Smart. Thought provoking. Well worth the money. Okay, I bought it used, but still well worth the used money . . ." Read more

Amazing book for someone new into the corporative world
5 out of 5 stars
Amazing book for someone new into the corporative world
I bought this book after my boss mentioned it on a team meeting,while he was talking about the plum tree theory. I must say that when I first got I was suspicious of how good the book could be, for not having a "formal" look.Listen, if you are a person who used to work on small companies and now you started working on a "big" kind or corporation enterprise, this book will make you feel like they know your worries and will bring you good, nice, out of the box answers to typical corporate situations, but still respecting the "hairball", working as a win win for you and for the " established process". I really enjoyed it, I read it slowly and I found myself, the days I read it, thinking on what the book mentioned about an specific situation.In short words: Is a really good book.
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Top reviews from the United States

  • Reviewed in the United States on May 2, 2010
    Here's a little gem of a book that I missed and maybe you did, too. It's an unlikely book for me because it's not a topic I go looking for and the somewhat cutesy format would probably have put me off. But it came highly recommended and I loved it.

    To understand the book you have to know that the author worked for the Hallmark greeting card company for over 30 years, first as a sketch artist and eventually as an upper-level manager. Then, as he puts it, he escaped the "hairball" by creating his own job with the title, Creative Paradox. Here's a quote from the book that in really summarizes the whole thing:

    "...I contrived a private agenda to subvert the stupefying power of the corporate culture and provoke the emancipation of creative genius... in myself and others..."

    Now the corporate hairball he speaks of is the tangled mess of bureaucratic procedure and thinking that kills originality, stifles imagination and becomes so massive as to suck everyone into itself via it's gravity. Escape is futile if you work there--but, MacKenzie writes, it is just possible to launch yourself away from it, keep a bit of distance and keep the creativity. In other words to be in orbit!

    The book is full of `creative' typography, odd bits of art, and doodles. That's why I probably would have passed it by--too weird. But do NOT let that put you off. This is a wonderful book with powerful ideas that will stimulate your creativity and get you to thinking about things in whole new ways.

    The first story he tells is poignant and strongly echoes Sir Ken Robinson's [...] talk. Gordon writes how he was invited to visit grade school classes to show the kids his welded-steel art of fanciful animals and such (a hobby). The kids loved it and he got to be a popular guest. He opened each visit by praising the kids' artwork in the classroom and halls and asking them who among them liked being an artist. Universally, the K-1st grade groups would jump up and talk excitedly. They all loved doing the artwork and claimed the title of artist with enthusiasm. By 6th grade none of the kids reacted that way--they no longer thought of themselves as creative or artists. The question of why and how we do that to our kids echoes Robinson and is a theme that traces it's way through the book: what it means to be creative and how that energy can be recaptured and put to work in a corporate environment. He writes about it's importance and its rarity--even at Hallmark.

    This is a book that should be on the shelf of everyone. Get it, read it and enjoy.
    12 people found this helpful
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  • Reviewed in the United States on November 9, 2013
    "Orbiting" is one of my all-time favorite books for its important message hidden within a fun and interesting narrative. It is an autobiography of Gorden MacKenzie's organizational life as a creative force at Hallmark Cards.

    The Hairball is "policy, procedure, conformity, compliance, rigidity, and submission to the status quo, while Orbiting is originality, rule-breaking, non-conformity, experimentation, and innovation" (p. 39).

    It is difficult to write much about this book without spoiling the fun and discovery of reading it. Therefore, this review will be purposely brief and simply hint at some of the reasons I highly recommend this book:

    Favorite quote 1: "Companies we work for... have their perceptions of reality and they impose them on us. As a result, we are wrapped in a cocoon of realities perceived by others who came before us. It is a cocoon that gives us a sense of emotional security through connection to a shared belief. But it is also a shroud that binds and cripples us..." (p. 45).

    Many will recognize the forced team-building exercises that MacKenzie describes in this next quote.

    Favorite quote 2: "Mandatory fun is the force-feeding of some cockeyed activity to a captive audience with intent to generate joviality. Almost without exception, these ill-advised intrusions fail to create the mirth they are intended to. The result is a discomfort that everyone feels, but no one acknowledges (p. 118).

    Clearly the best part of the book are the stories that mark the author's journey through the company and speak clearly about how the exercise of power impacts the lives of individuals and the success of organizations. I especially enjoyed the power struggles over insignificant policies such as office trash bins.

    Overall, I can't really say what this book is about. Some will see it as a book on innovation, some will see it as surviving as an individual deep inside a corporate bureaucracy, and some will see it as a triumph of the creativity of the human spirit. For me, it's a wonderful example of the complexity of organizational life and evidence that emergent outcomes are more than "the sum of the parts". From a complexity management perspective, these narratives bring richness and reality to how real organizations actually function and evolve (or stagnate).

    [...]
    29 people found this helpful
    Report
  • Reviewed in the United States on July 14, 2024
    The journey and stories in this book are exciting to read. I’m halfway through and I wanted to share my review. Will add an update later if needed.
  • Reviewed in the United States on October 24, 2015
    "Orbiting the Giant Hairball: A Corporate Fool's Guide to Surviving with Grace" is a must-read for anyone looking to navigate the often-crazy world of corporate life. The book is written by Gordon MacKenzie, an artist and former executive at Hallmark Cards, and it's full of wisdom, wit, and inspiration.

    One of the key themes of the book is the importance of staying true to yourself and your values, even in a corporate environment. MacKenzie encourages readers to be creative and to embrace their individuality, and he provides practical tips for how to do so.

    Another strength of the book is its humor and warmth. MacKenzie writes with a light touch, and his anecdotes and observations are often amusing and insightful. He has a talent for finding the absurdity and absurdity in corporate life, and his writing is full of wit and wisdom.

    Overall, "Orbiting the Giant Hairball" is a delightful and inspiring book that is sure to be of interest to anyone looking to survive and thrive in the corporate world. It's a must-read for anyone looking to find joy and meaning in their work. I've gifted this book to dozens of friends and business colleagues over the years and reread it myself every few years just for the pure enjoyment of it.
    2 people found this helpful
    Report

Top reviews from other countries

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  • MarkL
    5.0 out of 5 stars Brilliantly insightful (and funny) book I come back to again and again
    Reviewed in the United Kingdom on February 20, 2019
    The title and illustrations may give the impression to some the book is flippant but the ideas in it show a very intelligent man who has refined his ideas and how to communicate them over a long period. Everything in this book has been carefully considered and it puts the one-idea rambling business-y books to shame. Legitimately laugh out loud funny in places both in whit and the very bold moves by the author in his career in such a conservative organisation. Very engaging read.

    Who is it for? Well anyone who questions the madness they sometimes see around them and particularly those with a creative streak for which is certainly will do as the title suggests and help them survive with grace. Anyone with a high degree of openness will do well with it. Though centred on the author's experiences at Hallmark there are some very philosophical lessons for the wider sphere of life. The story he writes to close the book about God and the blank canvas we all have is particularly poignant and stays with me.
  • Amazon Customer
    5.0 out of 5 stars Preparing for Orbit
    Reviewed in Canada on July 19, 2016
    This book speaks my language!! Personal drawings, short chapters and very moving anecdotes. It's helped me realize there are more of my breed in creating and teaching me to Orbit :). If you have a short attention span, this book is for you, you won't want to put it down!
  • JEL
    5.0 out of 5 stars Un excellent livre à lire, comme le Petit Prince, Jonathan Livingston Seagull, etc.
    Reviewed in France on February 7, 2016
    Un livre inspirant et de mon point de vue, qui donne une vision vraisemblable de comment la plupart des managers agissent dans une organisation.
  • Cornelia Thurmann
    5.0 out of 5 stars Tolles Buch / Great Book
    Reviewed in Germany on December 18, 2015
    Ich habe mir das Buch gekauft weil ich von dem letzten Kapitel "Paint me a Masterpiece" gehört habe und absolut begeistert war! Ein sehr inspirierende Geschichte, die ich jetzt schon oft verwandt und sogar verschenkt habe.
    Das Buch insgesamt ist gut geschrieben, die Illustrationen sind ausgefallen und gefallen mir sehr gut, als Angestellte in einem großen Konzern kann ich vieles (leider) sehr gut nachvollziehen was der Autor so schildert.
    ----------------------------------
    I bought the book because I heard of the last chapter "Paint me a Masterpiece" - and that really inspired me! The book is well written, the somewhat fancy illustrations appeal to me, and working for a multinational company I (sadly) can relate to most of what the author writes about. Also a good present!
  • sanjay nirwan
    5.0 out of 5 stars Five Stars
    Reviewed in India on November 26, 2014
    veryy funny