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The Magic of Dialogue: Transforming Conflict into Cooperation Paperback – September 5, 2001

4.4 4.4 out of 5 stars 29 ratings

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In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue.
Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples,
The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.
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4.4 out of 5 stars
29 global ratings

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Customers say

Customers find the book provides insightful information, perspective, and strategies. They appreciate the meaningful examples and practical real-life examples that help them begin and continue dialogue. The book is described as an excellent read with helpful insights and examples.

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3 customers mention "Insight"3 positive0 negative

Customers find the book insightful and practical, with meaningful examples. They say it helps in examining dialogue and the conditions that make it happen.

"This book by Daniel Yankelovich is an excellent read chock full of insightful information, perspective, and strategy...." Read more

"I found this book helpful in examining dialogue and the conditions that make it increasingly important in today's world...." Read more

"This book gives practical, real-life examples of how to begin and continue a dialogue. This is NOT a book teaching you how to run a meeting...." Read more

3 customers mention "Readability"3 positive0 negative

Customers find the book easy to read and providing insightful information.

"This book by Daniel Yankelovich is an excellent read chock full of insightful information, perspective, and strategy...." Read more

"...this book as required reading a a Community Dialogue class.. a great read. I have learned so much from this insight." Read more

"Fantastic Book- He Should Be President!..." Read more

Top reviews from the United States

  • Reviewed in the United States on May 31, 2023
    This book by Daniel Yankelovich is an excellent read chock full of insightful information, perspective, and strategy. I had this book as one of our primary text for a graduate level course and feel that this book touched upon several important lessons with meaningful examples. I could identify how lessons and strategies from this book were injected in my daily interactions (and in difficult conversations) as I worked my way through this book and dissected it in my course. Since the completion of this course, I have recommended The Magic of Dialogue to several people.
  • Reviewed in the United States on June 8, 2020
    How the book is described makes it seem like a business book. For me that blurb missed the mark completely. This book may be needed more than ever in community settings where people need to listen to understand each other, but listen to the community members who have the lived experience. The number one take-away for me, at least, is that the so-called "experts" are the ones included in the conversation, but the people with the lived experience are the true experts. But they are often not included at the table.
  • Reviewed in the United States on April 12, 2014
    I found this book helpful in examining dialogue and the conditions that make it increasingly important in today's world. I would recommend it to those interested in such things.
  • Reviewed in the United States on March 4, 2013
    Communication is key we need to remember we have to communicate with one another to have a better idea how to work with others
  • Reviewed in the United States on August 8, 2024
    After reading this book several years ago, I continually go back to it whenever I'm working with teams or developing training for prospective leaders. Not only is it practical but foundational in developing greater understanding and cohesion. At a time when we are becoming more distant due to technology, this book provides vital approaches for improving understanding, and organization synergy. One of the most important books in my library.
  • Reviewed in the United States on February 8, 2013
    I ordered this book as required reading a a Community Dialogue class.. a great read. I have learned so much from this insight.
    One person found this helpful
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  • Reviewed in the United States on July 24, 2015
  • Reviewed in the United States on September 29, 2002
    This book gives practical, real-life examples of how to begin and continue a dialogue. This is NOT a book teaching you how to run a meeting. It is much more than that!
    I wholeheartedly recommend it!
    4 people found this helpful
    Report