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Lean Impact: How to Innovate for Radically Greater Social Good Hardcover – October 30, 2018
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Around the world, a new generation is looking beyond greater profits, for meaningful purpose. But, unlike business, few social interventions have achieved significant impact at scale. Inspired by the modern innovation practices popularized by bestseller The Lean Startup that have fueled technology breakthroughs touching every aspect of our lives, LEAN IMPACT turns our attention to a new goal--achieving radically greater social good.
Social change is far more complicated than building a new app. It requires more listening, more care, and more stakeholders. To make a lasting difference, solutions must be embraced by beneficiaries, address root causes, and include an engine that can accelerate growth to reach the scale of the needs. Lean Impact offers bold ideas to reach audacious goals through customer insight, rapid experimentation and iteration, and a relentless pursuit of impact.
Ann Mei Chang brings a unique perspective from across sectors, from her years as a Silicon Valley executive to her most recent experience as Chief Innovation Officer at USAID. She brings the book to life with inspiring stories from interviews spanning more than 200 organizations across the U.S. and around the world.
Whether you are a nonprofit, social enterprise, triple bottom line company, foundation, government agency, philanthropist, impact investor, or simply donate your time and money, Lean Impact is an essential guide to maximizing social impact and scale.
- Print length304 pages
- LanguageEnglish
- PublisherWiley
- Publication dateOctober 30, 2018
- Dimensions5.8 x 1.2 x 8.6 inches
- ISBN-101119506603
- ISBN-13978-1119506607
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Editorial Reviews
Review
"Non-profit leaders are all too often bombarded with for-profit strategies that simply do not apply to our very different sector. Lean Impact is different. I have already applied some of its lessons, to great benefit, and would recommend it heartily to anyone interested in making social change at scale." --Anne-Marie Slaughter, President and CEO, New America
"We are living in a pivotal moment where rapid advancements in science, technology, and innovation make it more possible than ever to give all people the chance at a better life. Ann Mei's call to embrace innovation to advance the cause of social justice will help reshape the way we think about fighting inequity around the world." --Dr. Rajiv J. Shah, President, The Rockefeller Foundation
"With equal parts passion, practicality and specificity, Ann Mei Chang has deployed her broad and deep experiences in social transformation to provide the missing link between good work and undeniable impact. Simply put, this is a 'must have' resource for the faith-based community and anyone serious about making each dollar work for the marginalized." --Dr. Carolyn Woo, Former CEO, Catholic Relief Services
"In Lean Impact, Ann Mei Chang applies an engineering-like mindset to the challenge of achieving positive social impact. This provocative book provides readers a useful way to think about driving change. Her approach should be useful for environmentalists who seek to protect nature at scale--rather than one project at a time." --Mark R. Tercek, President and CEO, The Nature Conservancy
"Run, don't walk to buy this book if you are interested in innovation or simply in finding solutions to our world's current problems. Lean Impact is smart and thoughtful, a mix of head and heart, practical and yet full of hope. Ann Mei Chang's wisdom will provide a useful guide for how to think and more important, how to act." --Jacqueline Novogratz, CEO, Acumen"Ann Mei Chang understands what it takes to create social impact on a massive scale. In this book, she lays out a clear course for developing more effective solutions to our greatest human challenges, including the persistence of extreme poverty, and most importantly ensuring they are able to reach millions." --Sir Fazle Hasan Abed, Founder and Chairperson, BRAC
"To tackle the intractable problems that our world faces today, we need effective methodologies for innovation. Lean Impact provides compelling tools and techniques for developing solutions with positive social impact that are highly complementary to human-centered design." --Jocelyn Wyatt, CEO, IDEO.org
"Lean Impact will help all of us make the world a better place through careful listening, rigorous experimentation, and constant improvement." --Eric Schmidt, former Executive Chairman, Alphabet
"Lean Impact helps us all see a brighter future in fighting global poverty--by bringing lessons from innovation successes in the tech, NGO and business worlds to bear on the world's biggest problems. It's a book anyone who cares about making change in the world should read and take to heart. I believe innovation and learning fast from mistakes is what will ultimately save the lives of at least 10 million children in the next decade and hopefully more." --Carolyn Miles, President and CEO, Save the Children
From the Inside Flap
Lean Impact is a hands-on guide designed to exponentially increase the impact of our time and money. Building on the modern innovation practices that have fueled the technological breakthroughs that have touched every aspect of our lives, Lean Impact puts the focus on a new purposeradically great social good. Of course, making the world a better place is far more complicated than building an app. It involves more listening, more care, and more stakeholders to ensure solutions are fully embraced, address root causes, and include an engine that will drive growth. Lean Impact offers practical tools and strategies that are inspired by the customer-centered, fast iteration, and data-driven approaches popularized by The New York Times bestseller, The Lean Startup.
Lean Impact is designed to maximize social benefit in the face of the complex challenges in today's world. At the heart of the model is the scientific method that relies on hypothesis-driven experiments to reduce risk and increase the pace of learning. It accepts the reality that no solution is likely to be designed perfectly at the outset, thus the ability to rapidly adapt is essential. Lean Impact draws on best practices from The Lean Startup and beyond and introduces new techniques that are tailored to the unique nature and needs of mission-driven organizations. This combination of scientific rigor and entrepreneurial agility can dramatically increase both the depth and breadth of an organization's impact.
Ann Mei Chang brings a rare perspective from across sectors, with her executive roles at top Silicon Valley companies, nonprofits, and government. She vividly illustrates the book with the inspiring, real-life stories and lessons from nonprofits, social enterprises, companies, foundations, government agencies, philanthropists, and impact investors across the United States and around the world.
Lean Impact is the essential guidebook for social change that will help you think big, start small, and relentlessly seek impact.
From the Back Cover
PRAISE FOR LEAN IMPACT
"Ann Mei shines a light on our need for better solutions that can reach far greater scale. Her compelling book, Lean Impact, shows how this can be achieved by bringing together the best practices, resources, and expertise across business, nonprofits, and government. It will change the way you think about social impact."
Henrietta Holsman Fore, Executive Director, UNICEF
"Nonprofit leaders are all too often bombarded with for-profit strategies that simply do not apply to our very different sector. Lean Impact is different. I have already applied some of its lessons, to great benefit, and would recommend it heartily to anyone interested in making social change at scale."
Anne-Marie Slaughter, President and CEO, New America
"In Lean Impact, Ann Mei Chang applies an engineering-like mindset to the challenge of achieving positive social impact. This provocative book provides readers a useful way to think about driving change. Her approach should be useful for environmentalists who seek to protect nature at scalerather than one project at a time."
Mark R. Tercek, President and CEO, The Nature Conservancy and author of Nature's Fortune
"We are living in a pivotal moment where rapid advancements in science, technology, and innovation make it more possible than ever to give all people the chance at a better life. Ann Mei's call to embrace innovation to advance the cause of social justice will help reshape the way we think about fighting inequity around the world."
Dr. Rajiv J. Shah, President, The Rockefeller Foundation
"With equal parts passion, practicality and specificity, Ann Mei Chang has deployed her broad and deep experiences in social transformation to provide the missing link between good work and undeniable impact. Simply put, this is a 'must have' resource for the faith-based community and anyone serious about making each dollar work for the marginalized."
Dr. Carolyn Woo, Former CEO, Catholic Relief Services
"Lean Impact will help all of us make the world a better place through careful listening, rigorous experimentation, and constant improvement."
Eric Schmidt, former Executive Chairman, Alphabet
About the Author
Prior to her pivot to the public and social sector, Ann Mei was a seasoned technology executive, with more than 20 years' experience at such leading companies as Google, Apple, and Intuit, as well as at a range of startups. She is a keynote speaker who has been featured at TEDx MidAtlantic, SxSW, Social Good Summit, SOCAP, and Lean Startup Week, as well as numerous nonprofits, foundations, and government agencies.
Product details
- Publisher : Wiley; 1st edition (October 30, 2018)
- Language : English
- Hardcover : 304 pages
- ISBN-10 : 1119506603
- ISBN-13 : 978-1119506607
- Item Weight : 14.4 ounces
- Dimensions : 5.8 x 1.2 x 8.6 inches
- Best Sellers Rank: #271,185 in Books (See Top 100 in Books)
- #101 in Philanthropy & Charity (Books)
- #281 in Environmental Economics (Books)
- #1,798 in Entrepreneurship (Books)
- Customer Reviews:
About the author

Ann Mei Chang is a leading advocate for social innovation who brings together unique insights from her extensive work across the tech industry, nonprofits, and the US government. As Chief Innovation Officer at USAID, Ann Mei served as the first Executive Director of the US Global Development Lab, engaging the best practices for innovation from Silicon Valley to accelerate the impact and scale of solutions to the world’s most intractable challenges. She was previously the Chief Innovation Officer at Mercy Corps and served the US Department of State as Senior Advisor for Women and Technology in the Secretary's Office of Global Women’s Issues.
Prior to her pivot to the public and social sector, Ann Mei was a seasoned technology executive, with more than 20 years’ experience at such leading companies as Google, Apple, and Intuit, as well as at a range of startups. As Senior Engineering Director at Google, she led worldwide engineering for mobile applications and services, delivering 20x growth to $1 billion in annual revenues in just three years.
Ann Mei currently serves on the boards of BRAC USA and IREX. She earned a Bachelor of Science degree in Computer Science from Stanford University, is a member of the Aspen Institute’s Henry Crown Fellows’ class of 2011, and was recognized as one of the “Women In the World: 125 Women of Impact” by Newsweek/The Daily Beast in 2013. She is a keynote speaker who has been featured at TEDx MidAtlantic, SxSW, Social Good Summit, SOCAP, and Lean Startup Week, as well as numerous nonprofits, foundations, and government agencies.
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Reviewed in the United States on February 27, 2019
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If your organization is looking to experiment with new models and methods for creating impact, Lean Impact is essential reading.
Top reviews from other countries


Many of the things in the book are so obvious, so true but so hard, so easy to point out if it is about others but so hard to execute when it is about yourself.
Thank you for pointing out all the emotional-biases that can create great pitfalls.
"Love the problem, not your solution"
"Nail it before you scale it"


