In this book, the authors argue that the internet will change businesses for the better. Unlike in the recent book I read, "The Cult of the Amateur", by Andrew Keen (see my review), that argues the negative impact of the internet, Tapscott and Williams praise the internet as a medium to faster progress through sharing and contribution. Similarly, Al Gore in "The Assault on Reason" praises the internet and argues against any laws imposing restrictions on it.
Just a few years ago, companies met in boardrooms to take crucial decisions on their future and to solve short and long-term problems. Nowadays, the boardroom is the internet, with thousands if not millions of people sharing and contributing their expertise and know-how. Companies no longer have to solely rely on their employees to solve problems. Posting their problems on the internet will get them a multitude of possible solutions. Smart firms harness this collective capability and genius to spur innovation, growth, and success.
Encyclopedias, like Wikipedia; jetliners, like Boeing; operating systems, like Linux; mutual funds, and many other items are being created by teams numbering in the thousands or even millions. And most of these people contribute their know-how for free!
Many examples abound of companies who have benefited from the online community. Goldcorp used an online competition to find the location of gold in North Canada. They used open source tactics, and revealed their research and statistics online. Savvy online engineers were able to use that information to pinpoint with precise accuracy where gold could be found. It is not easy for a company to make public its proprietary research, but by doing so, they stand to benefit from the expertise of thousands of people.
Wikipedia is a good example of mass contribution. The online encyclopedia has now, according to some experts, surpassed the Encyclopedia Britannica. Anyone can contribute and correct information on Wikipedia. I recently read the really great book "Charlie Wilson's War" by George Crile. I wanted to find more information on Texas congressman Charlie Wilson, but there were no entries of him on my 2007 Encyclopedia Britannica DVD. However, on Wikipedia I found a lot of information on him, and even that a movie is being made about him. All contributors, who are people like you and me, contribute to Wikipedia for free. Whoever said that the Universe does not give a free lunch?
Amazon is another great example of peer contribution. Just surf to amazon.com (like you've just done now) and read reviews submitted by millions of people on any item, whether books, electronics, foods, software, jewelry etc. You'll be able to make a better decision on whether to buy an item. These reviews are submitted to Amazon by people like you and I for free. Amazon benefits from these reviews for most people end up buying the items reviewed from Amazon.
Amazon has also opened their API to the public, allowing programmers worldwide to tinker with their code. Many people have opened online stores as a result of Amazon's open source APIs. These stores get prices and details on all products listed on Amazon. As a result, anyone can now open an online store, get information on millions of products direct from Amazon, and sell any of these products. Amazon takes care of all financial transactions for you. All you have to do is ship the products to the buyers. Who would have thought just a few years ago business could be made so easy? All of this is of course possible because of the internet.
Flickr, Second Life, YouTube, and other online social networking communities also pioneered a new form of collaborative production. In Second Life, for example, you may have a virtual life similar to your day to day real life. In Second Life, you may own a house, go shopping, go to clubs and meet new people, and even invest in real estate using Linden currency. I read once in Businessweek that a British woman made over a million dollars investing in real estate in Second Life. Linden money can be converted into real currency!
The bottom line of this book is that sharing your company's inner workings with the online community is good for the health and progress of your company. The contribution by the online community to your company is what's going to keep it competitive in this fast moving technologically oriented society. The internet has now made it possible to harness the brain power of millions of people worldwide.
According to the authors, Wikinomics will be your road map for doing business in the twenty-first century. After all, the book is based on a $9 million research project.
I highly recommend the book. It will change the way you do business from now on. Indeed, there is power in numbers!
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Top reviews from other countries
- Penny McEwenReviewed in Canada on December 29, 2015
complicated subject made easier to grasp
- M KhalifReviewed in the United Kingdom on August 25, 2015
An insightful examination of the effect of mass collaboration
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