Customer reviews
Great product, bad shipping/container lot.
Reviewed in the United States on September 26, 2020
I love this product and it's not easy to find in the stores around me, so I ordered it through Amazon. As you can see the lid was not properly tightened before the seal stickers were put on and it leaked everywhere. THIS IS A NON RETURNABLE ITEM so I can't send it back and am having difficulty asking g for a refund or replacement.The product itself is great, I can make old fashioned lemon rice soup, chkn noodle soup, and gravy with it and it tastes just like I remember it and my non vegetarian family agrees.I don't know if it is a manufacturing malfunction that is causing these lids to not be sealed properly, or a shipping issue, but from the other reviews I can see it's not just a one-off problem. Hopefully I can get a refund or replacement.UPDATE: I did call customer service and they are issuing a refund. Again, great product, just maybe an issue with this production lot.
Reviewed in the United States on September 26, 2020
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