1000VA / 600W Battery Backup Uninterruptible Power Supply (UPS)
Pure Sine Wave UPS provides highest degree of compatibility with active PFC power supplies and electronics
8 battery backup and surge protector outlets
Smart UPS battery backup with LCD Display
Network-grade power supply conditioning protects from damaging surges and disruptive noise. Solid state automatic voltage regulation (AVR) boosts low input voltage and trims high voltage without battery operation. Network manageable via serial, USB or optional ethernet
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the performance, quality and value of the uninterruptible power supply. They mention that it works well, is reliable and worth the money. They appreciate the digital display which is helpful for monitoring activity. Customers are also happy with recharge time. Opinions are mixed on noise.
Customers are satisfied with the performance of the uninterruptible power supply. They mention that the hardware works well, it runs with no issues, and it provides great power protection in the server room.
"...Doing far more than just a battery back-up. Voltage protection over and under, voltage clean up too. Worth the extra cost...." Read more
"...But once set right it is very reliable." Read more
"Purchased in January 2013. Worked fine through 3 brief outages. But a month ago it just went off ac power even though the power didn't go out...." Read more
"This is a good UPS from a size, capacity, and functionality standpoint, and if you're going to put it in a typical semi-noisy office environment or..." Read more
Customers are satisfied with the quality of the uninterruptible power supply. They mention that it is a solid, reliable, and dependable product with excellent hardware. Some appreciate the LCD screen and the solid battery backup with online regulation.
"The Smart-UPS is a great quality product. Doing far more than just a battery back-up. Voltage protection over and under, voltage clean up too...." Read more
"...This UPS is solid. A special plug and socket on the back panel connects the internal battery without having to open the case...." Read more
"...These UPS units are solid and have replaceable battery packs (which are good for about 2-3 years in constant service)...." Read more
7 customers mention "Value"7 positive0 negative
Customers appreciate the value of the uninterruptible power supply. They say it's a great price for a good product and worth the money.
"...Voltage protection over and under, voltage clean up too. Worth the extra cost...." Read more
"...If these limitations don't concern you, it's a good value, and is the lowest-priced APC UPS with sine wave output...." Read more
"Hardware works very well. Great value for the price. Business version of the software is only just okay." Read more
"...Works like a champ! Great delivery by amazon! Worth the money 100%" Read more
5 customers mention "Display"5 positive0 negative
Customers are satisfied with the display of the power supply. They mention that it has a nice digital display, which lets them see clearly the input line voltage, battery, and activity.
"...Worth the extra cost. The screen display lets you see clearly the input line voltage, batter charge, run time, load status and more" Read more
"It gives really good extended battery time. The LCD is nice to have.Problems:..." Read more
"Love the display. The display controls were a little less intuitive but I managed to get it right without causing a fire in the office...." Read more
"...good quality and good brand, the lcd screen is most helpful for monitoring activity and voltage fluctuations." Read more
Customers are satisfied with the recharge time of the power supply. They mention that it has a metal case, a 3-hour recharge time, and an excellent 1000VA battery backup.
"It gives really good extended battery time. The LCD is nice to have.Problems:..." Read more
"...For about twice the money, this SMC1000 has a metal case, a 3-hour recharge (vs. 8) and a happy little humming sound inside. This UPS is solid...." Read more
"excellent 1000va battery backup. comes with pc-monitoring software and cable (for auto shutdown if needed)...." Read more
Customers are satisfied with the sine wave output of the power supply. They mention that it provides a true sine wave with no frills at an attractive price. Some say that the excellent hardware will hopefully stop all future issues.
"This unit gives you sine wave output with no frills at an attractive price...." Read more
"...The fact that it is a true Sine wave output is the main reason I replaced the older unit rather than just getting a replacement battery...." Read more
"Excellent hardware. Pure sign wave will hopefully stop all future issues with computers failing because of bad power sources." Read more
5 customers mention "Noise"2 positive3 negative
Customers are mixed about the noise produced by the uninterruptible power supply. Some mention that it's quiet when plugged in and the silent mode is welcome. Others however, say that it makes a terrible humming noise, constant low buzz, and is too loud.
"...It also has a loud buzzing sound all the time which is very annoying in an otherwise quiet office. The APC support staff were very friendly...." Read more
"...has a metal case, a 3-hour recharge (vs. 8) and a happy little humming sound inside. This UPS is solid...." Read more
"...But a constant low buzz while it's just sitting there stable. It's on the floor about 5 ft away from my ears, and it's annoying...." Read more
"This isn't a review but a comment. The unit is quiet when plugged in...." Read more
The Smart-UPS is a great quality product. Doing far more than just a battery back-up. Voltage protection over and under, voltage clean up too. Worth the extra cost. The screen display lets you see clearly the input line voltage, batter charge, run time, load status and more
Excellent quality. Easily keeps a PC and monitor going while under heavy load, which was necessary for me to avoid loosing multi-hour calculations in progress (BOINC). Some of the options are confusing like the estimation of your power source's reliability. But once set right it is very reliable.
This unit gives you sine wave output with no frills at an attractive price.
Be aware of the limitations of this new model at its price point. This is not a desktop product, so don't expect extras like ethernet or coax surge protection. It is less capable than some other APC UPSs with equivalent VA ratings; for example, the SMC1000 is rated for 600 watts, vs. 700 for the SMT1000. It has a 2-year warranty, rather than the 3 year warranty carried by most recent APC products.
Most importantly, this unit uses the new "Microlink" protocol, and does not have an expansion slot for adding a UPSLink interface. This means it will never be possible to fully interact with this unit using open source software, such as NUT or apcupsd; you can only get the most basic information out of it, such as line power up or down. Neither NUT nor apcupsd will be able to query it for load, output voltage, recent events, or many other things.
If these limitations don't concern you, it's a good value, and is the lowest-priced APC UPS with sine wave output. It's perfect for protecting the availability of a small server.
I noted that another reviewer complained of noise, but mine is nearly silent except when operating on backup power.
Purchased in January 2013. Worked fine through 3 brief outages. But a month ago it just went off ac power even though the power didn't go out. Unplugged, plugged in and turned it on and all was well. Today it shut down the same way. But this time, when I powered it back on it went right to ON BATTERY mode. The ac power is there at the outlet -- the PC's plugged into it right now. With my PC, LED monitor and cable modem on it showed 70 minutes of reserve time so I sure wasn't loading it down. I switched everything to direct connection to ac and left the UPS plugged in but turned off. After 3 hours I just turned it on and it cycled back and forth between ONLINE and ON BATTERY. After growling loudly a few times it settled at ONLINE, with no load attached. I'm going to leave it turned on overnight to see what happens before I trust it again. Well, running overnight with no load, it stayed on. Time to shut down and hook up the system to it again. Wish me luck. I really don't want to have to ship this monster back for repair.
Something else you should know: You can't buy a replacement battery. This direct from their tech support: "The replacement battery for the SMC1000 is not available for purchase yet, but it is APC part number APCRBC142."
I've had good luck with non-sine-wave APC UPSes in the past, but I would not recommend this particular model. We're coming into the season when we most need UPSes in Florida, and mine's acting flakey.
EDITED/CORRECTED June 18, 2013: After posting about the problem on an APC-hosted discussion forum (their email tech support is "temporarily suspended") I got a possible solution. In the supplied software you can set upper and lower limits for line voltage, above or below which the UPS will switch to Battery Mode. The default upper limit voltage is 130. Sure enough, just before mine went to Battery Mode the line voltage was 129.8 volts. For some reason, the UPS reports higher-than-specified voltage as a "power failure," rather than an "overvoltage event" or something that would give you a clue. You can set the upper limit as high as 136 volts. Of course, since I did that the software monitoring routines indicate my line voltage has never exceeded 126 volts. But at least the UPS hasn't gone off on me again.
APC should fix the software so the info logged is more informative. Had I seen "overvoltage" in the log I might have been able to figure out a solution myself. As it happened, while I was waiting to find out what was going on I had a momentary power outage -- while I wasn't using the UPS! You know what that can do to Windows 7.
I purchased this for our Church network. About a month later it shut down for no apparent reason taking all equipment down with it. People were in the office at the time and indicated there were no power glitches. The device is at only 25% capacity. An alarm code was displayed. APC support had us reset the device. Although it is currently working, I don't have high confidence in it. It also has a loud buzzing sound all the time which is very annoying in an otherwise quiet office. The APC support staff were very friendly. I would have preferred an exchange though.
It gives really good extended battery time. The LCD is nice to have.
Problems: I've had servers shutdown because this UPS said to do so even though it was only on battery for less than a minute. It is set to do so when runtime limit is up. UPS says runtime limit is over 30 minutes. This happens about once a year.
I already knew this but APC's new "language" or "protocol" they use for these new systems will not talk with Linux boxes anymore without using their specific software. So no APCUPSD program. I bought this for a Windows machine.
