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BOSS Audio Systems BV9384NVBoss Audio

BOSS Audio Systems BV9384NV GPS Navigation - Double Din, Bluetooth Audio and Calling, 6.2 Inch LCD Touchscreen, Built-in Microphone, MP3, CD, DVD, USB, SD, AM/FM Radio Receiver

3.9 out of 5 stars 3,258 ratings

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.
Style: BV9384NV

About this item

  • GPS Navigation - Built-in GPS includes coverage of all 50 states, Puerto Rico and pre-loaded point of interest. The text-to-speech allows for an audible prompt, guiding to your final destination
  • Bluetooth - Answer / make calls and be hands-free with no distractions. The built-in microphone picks up your voice and your car speakers let you hear the person on the other side. Play and control your music and apps like Spotify / Pandora wirelessly
  • Media Playback - Watch your choice of videos through the DVD player, play music through your Bluetooth device, pop in a CD or use the USB and SD ports for more audio alternatives. Tune into the AM/FM radio stations for up to date music/news/sports
  • Auxiliary - A 3.5mm Aux-in is compatible with the audio output from smartphones as well as MP3 Players
  • Inputs - USB / SD ports, AUX input. Connect a rearview camera (sold separately). The steering wheel interface allows you to use the existing functions on your steering wheel (interface module sold separately. We recommend the metra ASWC-1)
  • Outputs - Use the front, rear & subwoofer pre amp outputs to hook up your speakers (front left/front right and rear left/rear right) and subwoofer. The video output allows you to connect an extra screen for more viewing capability
  • Power - You can get 80 watts x 4 Max Power from the BV9384NV to power your speakers. An amplifier is recommended to make sure your speakers are well powered

Safety and product resources

Safety documents

Important information

Legal Disclaimer

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

What's in the box

  • As per manufacturers site

  • From the manufacturer

    BV9384NV
    BV9384NV

    The BV9384NV in-dash double-DIN 6.2-inch touchscreen monitor with navigation keeps you on track and entertained. Enjoy GPS map coverage of all 50 US States and Puerto Rico plus pre-loaded points-of-interest.

    Hook up your smartphone through the auxiliary input, blast music from the DVD/CD player or AM/FM radio or plug into the USB or SD ports to enjoy high resolution audio.

    Bluetooth technology lets you play and control music apps and make calls hands-free. Choose your sound style with the built-in Preset EQ. Control it all with the wireless remote, existing steering wheel controls (interface sold separately) or touchscreen.

    • 80 Watts x 4 Max Power
    • Bass/Treble/Balance/Fader Controls and Preset Built-in EQ
    • Plays DVD, CD, MP3, MP4, USB, SD, WMA, FLAC 24 BIT High Res Audio, and Smartphones
    • Inputs: USB, SD, Aux, AV, Rear Camera, Steering Wheel Control
    • Outputs: Video, Front, Rear & Sub Pre Amp
    • Bluetooth: Make and receive calls, play and control music and apps like Spotify/Pandora wirelessly
    • Wireless RemoteGPS map coverage of 50 US States and Puerto Rico
    • GPS map coverage of 50 US States and Puerto Rico

    Aux Input

    Aux Input

    The Aux Input allows you to connect to the audio output of an external device such as an MP3 Player or Smartphone so you can enjoy your music through your system.

    AV Input

    AV Input

    The AV Input allows you to connect to the video and/or audio output of an external device so you can enjoy your audio and video content through your system.

    Camera Input

    Camera Input

    This input automatically powers the rear camera when the vehicle shifts into reverse and displays the image on the unit's screen. You can also manually switch to the front view

    Pre-Amp Output

    Pre-Amp Output

    This unit's Pre-Amp outputs let you expand your system by adding up to 2 amps and/or signal processors.

    Video Output

    Video Output

    Conveniently connect an external monitor's RCA inputs directly to this unit. A video signal amplifier is recommended when connecting to multiple video monitors.

    Steering Wheel Control Ready

    Steering Wheel Control Ready

    Control this unit using the vehicle's existing steering wheel control buttons. An additional interface (sold separately) is required. We recommend the Metra ASWC.

    Built-in Equalizer

    Built-in Equalizer

    The built-in Preset EQ allows you to choose from preset EQ curves for a variety of music styles such as Rock or Pop.

    ID3 TAG

    ID3 TAG

    ID3 Tag allows the audio file to store and display additional data such as title, artist, album, track number and more.

    BV9384NV
    BVNV9384RC
    BN9384WRC
    Customer Reviews
    3.9 out of 5 stars 3,258
    3.9 out of 5 stars 3,258
    3.7 out of 5 stars 95
    Screen Size 6.2" 6.2" 6.2"
    Bluetooth Yes Yes Yes
    Pre Amp Outputs Front, Rear, & Sub Front, Rear, & Sub Front, Rear, & Sub
    FLAC 24-Bit High Res Audio Yes Yes Yes
    Steering Wheel Control Input Yes Yes Yes
    Rear Camera Input Yes Yes Yes
    Rear Camera Included No Yes Yes - Wireless
    GPS Navigation Yes Yes Yes
    Aux Input Yes Yes Yes
    USB and SD Ports Yes Yes Yes

    Product information

    Product Dimensions 6.25 x 7 x 4 inches
    Item Weight 4.23 pounds
    ASIN B01686P28O
    Item model number BV9384NV
    Batteries 1 Lithium Metal batteries required.
    Customer Reviews
    3.9 out of 5 stars 3,258 ratings

    3.9 out of 5 stars
    Best Sellers Rank
    Is Discontinued By Manufacturer No
    Wireless communication technologies AM/FM, Bluetooth
    Connectivity technologies Bluetooth
    GPS GPS Enabled
    Special features Built-In Bluetooth, GPS, Navigation
    Other display features Wireless
    Human Interface Input Touchscreen
    Other camera features Rear
    Color ONE COLOR
    Whats in the box As per manufacturers site
    Department Car Electronics
    Manufacturer BOSS Audio Systems
    Date First Available September 30, 2015

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ]

    Feedback

    BOSS Audio Systems BV9384NV GPS Navigation - Double Din, Bluetooth Audio and Calling, 6.2 Inch LCD Touchscreen, Built-in Microphone, MP3, CD, DVD, USB, SD, AM/FM Radio Receiver


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    Product Description

    Map out your next journey and enjoy your music playlists on the go with the BOSS Audio BV9384NV Double-DIN DVD Player with built-in GPS Navigation capability on a 6.2-inch Touchscreen Monitor. Enjoy map coverage of all 50 US States and Puerto Rico and pre-loaded points-of-interest while listening to your favorite music on the DVD/CD Player. Tune into the AM/FM radio, hook your Smartphone or MP3 Player up to the Auxiliary Input, or plug into the USB and SD ports to listen to your music with High Resolution Audio. Bluetooth technology lets you play and control music apps like Pandora and Spotify and make calls hands-free. Change up the sound style with the built-in Preset EQ. Control it all with the Wireless Remote, existing Steering Wheel Controls (interface sold separately) and Touchscreen. Shift your music into high gear with the Boss Audio BV9384NV.

    For further product details, please scroll down.

    Brands in this category on Amazon

    Customer reviews

    3.9 out of 5 stars
    3,258 global ratings

    Customers say

    Customers find the car receiver's sound quality excellent and consider it good value for money, with one noting it matches the audio quality of more expensive units. The installation process is straightforward, and the radio quality receives positive feedback. The GPS functionality and Bluetooth connectivity receive mixed reviews - while some find the GPS flawless and the Bluetooth connection seamless, others report issues with GPS accuracy and Bluetooth connectivity with Samsung Galaxy phones. The navigation system also gets mixed feedback, with some saying it works well while others find it inadequate.

    337 customers mention "Radio quality"256 positive81 negative

    Customers are satisfied with the radio quality, describing it as a nice stereo system.

    "Great radio, the blue tooth works great also, jury is still out on the navigation..... does some odd routing..... I will try to update software......." Read more

    "Amazing value!!! Great product. Just what I was looking for." Read more

    "Great unit, navi is a lil slow and when u shut it down it defaults back to the radio instead of bluetooth" Read more

    "Poor quality, bad GPS, waste of money" Read more

    286 customers mention "Value for money"244 positive42 negative

    Customers find the car receiver to be a great unit for the price, with some noting that its audio performance rivals stereos that cost twice as much.

    "...It worked excellent until it DID NOT. Overall it’s a great price for what your getting but what does it matter if it’s only going to last 3 or 4..." Read more

    "Great radio for the price my only gripe is that you can't adjust the rear camera from the panel and my best buy installer put it in the center of my..." Read more

    "Great value! I put this into a 3G Eclipse Spyder GT convertible and it fit perfectly. I went from the single din factory to this. GPS works great!..." Read more

    "Fit right in my 2004 F150 FX. Great for the price." Read more

    209 customers mention "Sound quality"158 positive51 negative

    Customers like the sound quality of the car receiver.

    "...So far, it has functioned without incident. The sound quality is good, the controls are easy to adapt to, the choices of media storage are..." Read more

    "Awesome love this stereo everything was an easy installation. Great sound nice lighting plays sd card CD DVD over air stations nicely remote control..." Read more

    "The sound is great, the screen is ok, direct sun on the screen will make it unusable because you cant see it, but that's pretty normal for ANY touch..." Read more

    "...with you on an exchange just got the run a round with them there was no sound and tried a hard reset and did not work I'm going for a refund" Read more

    146 customers mention "Ease of installation"119 positive27 negative

    Customers find the car receiver easy to install, with several mentioning professional installation, and one customer noting it fits well in their 2012 Nissan Altima.

    "...this for my 2003 Ford explorer and it works perfectly it was easy to install and it looks great everything works just as it should I LOVE IT!!!!" Read more

    "...Pro's: - Inexpensive with many features - Easy to install and menus are easy to use - Easy pairing - High resolution audio -..." Read more

    "...and didn’t spend a fortune, like other units cost, great product , easy install. Only downside camera cable not made for Super cab truck, too short." Read more

    "...The unit was very easy to install and fits better then the unit that it replaces. The power antenna and backup camera all work as expected...." Read more

    452 customers mention "Functionality"234 positive218 negative

    Customers have mixed experiences with the receiver's functionality, with some reporting that all features work well and the CD player performs as expected, while others mention that the DVD player and radio stop working.

    "Works great. Blue tooth works great. Sound is good. Touch screen works great. Gps is a little off but it does work and I trust it." Read more

    "...had a storm today and the navigation kept going in and out and not working, but I’m sure it’s fine on a clearer day...." Read more

    "...after watching a YouTube video all is repaired and installed and works great. Very very happy. I would buy again...." Read more

    "They only work for 2 month and they stop working, the 2nd radio,stop working, now" Read more

    147 customers mention "Gps functionality"69 positive78 negative

    Customers have mixed experiences with the GPS functionality of the car receiver, with some finding it flawless while others report that it is not what they were expecting.

    "have to restart my phone every time i try to sync it up, the GPS is the worst ever, half the times it cant find a street name and if and when it..." Read more

    "A great stereo packaged with many useful features such as Bluetooth, GPS, Video, etc... Also a great value for what you all get for the price...." Read more

    "...get my money back thank you or a new one I'm unhappy 😡 that the GPS do not work..." Read more

    "...ourself with the additional wiring harness for our car....GPS works great, we hooked up the rear view camera also...I haven't seen anything to "dis"..." Read more

    133 customers mention "Bluetooth connectivity"84 positive49 negative

    Customers have mixed experiences with the car receiver's Bluetooth functionality, with some finding it good and easy to connect, while others report issues with reliability.

    "...Touch screen, bluetooth, and micro sd card. Cons: boots up slow and doesn't immediately load bluetooth like my old radio...." Read more

    "only problem i had was bluetooth was not working but the day i was doing to send it in for repair it worked no problem after that" Read more

    "Great radio, the blue tooth works great also, jury is still out on the navigation..... does some odd routing..... I will try to update software......." Read more

    "...I purchased this Boss unit for my 1995 Ford Ranger. Bluetooth works very well with my LG G5 phone...." Read more

    120 customers mention "Navigation"58 positive62 negative

    Customers have mixed experiences with the navigation system, with some finding it good enough and works well, while others report that it is not very good and the directions/routes are goofy.

    "because it has no map of NORTH AMRICA [ CANADA] when I order from Canada it means I want use it in Canada, if gps has no map of Canada than you..." Read more

    "This unit is amazing, the navigation, BT, and radio work flawlessly. Honestly there's too many good things about it" Read more

    "...45 days into purchase and the navigation system does not work; the return policy has expired and I have a defective product...." Read more

    "I love it! Navigation, hands free phone, usb, and much more thank you! I'll recommend this 👍🏻..." Read more

    Much better than I expected considering all the negative reviews
    5 out of 5 stars
    Much better than I expected considering all the negative reviews
    This if a review of the BV9384NV I researched many head units and had narrowed my search to either the Sony XAV-AX200 or JVX KV-V840BT. I wanted to use Android Auto for navigation, have a DVD/CD slot, and decode FLAC files from USB thumb drive, and have a unit that was true Double DIN to fit the aperture in my 1996 Ford Explorer. In the end, after reading of implementation difficulties with Android Auto, I decided I did not want to spend $300+ to be a Beta Tester. The Boss units with FLAC capability and built-in GPS/Navigation plus SD and USB reader and Aux port offered a feature set only matched in $500+ units form the majors (JVC, Sony, Pioneer, Kenwood). Amazon had a customer returned unit on sale for $96 so I took an inexpensive gamble. I installed it a month ago and have used it for about 15 hours. My Observations: GPS Nav works great - I placed the antenna on a metal mending plate on the underside of my dash - invisible. Signal strength is excellent (9-10 Sats minimum). Female nav voice is clear. Maps (from NDrive) are stored on a removable 8GB SD (included) which can be placed in your PC for SW updates or expanded map purchases (Beyond US) or different voices. Audio - the unit is musical and will play quite loudly and crisply. There is audible hiss at the lowest volumes settings (up to 2 or 3). The hiss is present only when a source is selected, otherwise it is silent. I thought this would bother me - as I consider myself an audiophile (20K home system) - but I do not notice it at all when driving. Volume control knob is awesome - good feel with detents and can adjust the volume slowly. Past 75% the unit plays louder than I can bear. BT Connectivity - Instantaneous with my LG V20 and stable. No issues. It pairs as soon as I start the car - no user intervention. BT Voice calls - the built-in microphone works well and I was happy I did not have to run an extra external mic and cable. Friends report good clarity overall and their voice through the car speakers is superb. Some friends have said sometimes it sounds like I'm in a tunnel. DVD Player - I watched part of one movie. It was fine. Screen was sharp and colors were good. The safety interlock is trivial to bypass. Its a simple ground connection unlike some units (e.g. Pioneer which require a sequence of ground connections to enable the DVD player. CD Player - worked perfectly. Safety Notifications - Nothing - No annoying safety screen or keys to depress each time you start the car. It just loads the song you were listening to at the conclusion of your last trip and starts playing, or the radio station, etc. AUX Input - its on the front panel. Have not tried it. Camera Input - in back of unit - have not tried it. Streaming - have not tried it since all my music is in FLAC files on USB and SD. FLAC on USB and SD - works perfectly - crisp beautiful sound. Only issue is I have 2000 FLAC files (songs) on my Sandisk USB and Samsung SD card and the Boss just gives me a long list rather than grouped by directory tree. I'm sure there is a way around this but it does not bother me much to scroll through the list. Touch screen - normally responsive but sometimes I have to go back and try again because it misreads a key press in the sub menu settings. A touch pen is included and it prefers this. One nice attribute is each default source volume can be changed individually - so that the Radio Tuner, CD, Flac USB/SD, DVD, Navigation etc, all have the same volume setting. So switching sources keeps same volume. Radio tuner works fine - good sensitivity. I live in the PNW in a remote area and can access many radio stations that my original OEM Ford Tuner could not detect. Installation was quick (2 hrs). I had to dremel 0.2 and 0.1 inches of material from the upper and lower interior edge of the bezel to accept the unit but it did not take long and the external visible fit is perfect. I used the plastic FMK552 installation kit to hold the unit against the inside bezel (replacing the OEM clips). I used the Metra 70-5600 kit to match the Ford harness. On the Ford with premium sound the blue wire on the long connector powers the car amp and must be tied to the PControl wire from the Boss. I do not know yet if the unit will be reliable but thus far no issues and very pleased with the purchase and the cost savings.
    Thank you for your feedback
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    Top reviews from the United States

    • Reviewed in the United States on March 24, 2019
      Style: BV9384NVVerified Purchase
      This if a review of the BV9384NV

      I researched many head units and had narrowed my search to either the Sony XAV-AX200 or JVX KV-V840BT.
      I wanted to use Android Auto for navigation, have a DVD/CD slot, and decode FLAC files from USB thumb drive, and have a unit that was true Double DIN to fit the aperture in my 1996 Ford Explorer.

      In the end, after reading of implementation difficulties with Android Auto, I decided I did not want to spend $300+ to be a Beta Tester.

      The Boss units with FLAC capability and built-in GPS/Navigation plus SD and USB reader and Aux port offered a feature set only matched in $500+ units form the majors (JVC, Sony, Pioneer, Kenwood).
      Amazon had a customer returned unit on sale for $96 so I took an inexpensive gamble.
      I installed it a month ago and have used it for about 15 hours.

      My Observations:

      GPS Nav works great - I placed the antenna on a metal mending plate on the underside of my dash - invisible. Signal strength is excellent (9-10 Sats minimum). Female nav voice is clear. Maps (from NDrive) are stored on a removable 8GB SD (included) which can be placed in your PC for SW updates or expanded map purchases (Beyond US) or different voices.

      Audio - the unit is musical and will play quite loudly and crisply. There is audible hiss at the lowest volumes settings (up to 2 or 3). The hiss is present only when a source is selected, otherwise it is silent. I thought this would bother me - as I consider myself an audiophile (20K home system) - but I do not notice it at all when driving.

      Volume control knob is awesome - good feel with detents and can adjust the volume slowly.
      Past 75% the unit plays louder than I can bear.

      BT Connectivity - Instantaneous with my LG V20 and stable. No issues. It pairs as soon as I start the car - no user intervention.

      BT Voice calls - the built-in microphone works well and I was happy I did not have to run an extra external mic and cable. Friends report good clarity overall and their voice through the car speakers is superb. Some friends have said sometimes it sounds like I'm in a tunnel.

      DVD Player - I watched part of one movie. It was fine. Screen was sharp and colors were good. The safety interlock is trivial to bypass. Its a simple ground connection unlike some units (e.g. Pioneer which require a sequence of ground connections to enable the DVD player.

      CD Player - worked perfectly.

      Safety Notifications - Nothing - No annoying safety screen or keys to depress each time you start the car. It just loads the song you were listening to at the conclusion of your last trip and starts playing, or the radio station, etc.

      AUX Input - its on the front panel. Have not tried it.
      Camera Input - in back of unit - have not tried it.
      Streaming - have not tried it since all my music is in FLAC files on USB and SD.

      FLAC on USB and SD - works perfectly - crisp beautiful sound.
      Only issue is I have 2000 FLAC files (songs) on my Sandisk USB and Samsung SD card and the Boss just gives me a long list rather than grouped by directory tree. I'm sure there is a way around this but it does not bother me much to scroll through the list.

      Touch screen - normally responsive but sometimes I have to go back and try again because it misreads a key press in the sub menu settings. A touch pen is included and it prefers this.

      One nice attribute is each default source volume can be changed individually - so that the Radio Tuner, CD, Flac USB/SD, DVD, Navigation etc, all have the same volume setting. So switching sources keeps same volume.

      Radio tuner works fine - good sensitivity. I live in the PNW in a remote area and can access many radio stations that my original OEM Ford Tuner could not detect.

      Installation was quick (2 hrs). I had to dremel 0.2 and 0.1 inches of material from the upper and lower interior edge of the bezel to accept the unit but it did not take long and the external visible fit is perfect. I used the plastic FMK552 installation kit to hold the unit against the inside bezel (replacing the OEM clips). I used the Metra 70-5600 kit to match the Ford harness. On the Ford with premium sound the blue wire on the long connector powers the car amp and must be tied to the PControl wire from the Boss.

      I do not know yet if the unit will be reliable but thus far no issues and very pleased with the purchase and the cost savings.
      Customer image
      5.0 out of 5 stars
      Much better than I expected considering all the negative reviews

      Reviewed in the United States on March 24, 2019
      This if a review of the BV9384NV

      I researched many head units and had narrowed my search to either the Sony XAV-AX200 or JVX KV-V840BT.
      I wanted to use Android Auto for navigation, have a DVD/CD slot, and decode FLAC files from USB thumb drive, and have a unit that was true Double DIN to fit the aperture in my 1996 Ford Explorer.

      In the end, after reading of implementation difficulties with Android Auto, I decided I did not want to spend $300+ to be a Beta Tester.

      The Boss units with FLAC capability and built-in GPS/Navigation plus SD and USB reader and Aux port offered a feature set only matched in $500+ units form the majors (JVC, Sony, Pioneer, Kenwood).
      Amazon had a customer returned unit on sale for $96 so I took an inexpensive gamble.
      I installed it a month ago and have used it for about 15 hours.

      My Observations:

      GPS Nav works great - I placed the antenna on a metal mending plate on the underside of my dash - invisible. Signal strength is excellent (9-10 Sats minimum). Female nav voice is clear. Maps (from NDrive) are stored on a removable 8GB SD (included) which can be placed in your PC for SW updates or expanded map purchases (Beyond US) or different voices.

      Audio - the unit is musical and will play quite loudly and crisply. There is audible hiss at the lowest volumes settings (up to 2 or 3). The hiss is present only when a source is selected, otherwise it is silent. I thought this would bother me - as I consider myself an audiophile (20K home system) - but I do not notice it at all when driving.

      Volume control knob is awesome - good feel with detents and can adjust the volume slowly.
      Past 75% the unit plays louder than I can bear.

      BT Connectivity - Instantaneous with my LG V20 and stable. No issues. It pairs as soon as I start the car - no user intervention.

      BT Voice calls - the built-in microphone works well and I was happy I did not have to run an extra external mic and cable. Friends report good clarity overall and their voice through the car speakers is superb. Some friends have said sometimes it sounds like I'm in a tunnel.

      DVD Player - I watched part of one movie. It was fine. Screen was sharp and colors were good. The safety interlock is trivial to bypass. Its a simple ground connection unlike some units (e.g. Pioneer which require a sequence of ground connections to enable the DVD player.

      CD Player - worked perfectly.

      Safety Notifications - Nothing - No annoying safety screen or keys to depress each time you start the car. It just loads the song you were listening to at the conclusion of your last trip and starts playing, or the radio station, etc.

      AUX Input - its on the front panel. Have not tried it.
      Camera Input - in back of unit - have not tried it.
      Streaming - have not tried it since all my music is in FLAC files on USB and SD.

      FLAC on USB and SD - works perfectly - crisp beautiful sound.
      Only issue is I have 2000 FLAC files (songs) on my Sandisk USB and Samsung SD card and the Boss just gives me a long list rather than grouped by directory tree. I'm sure there is a way around this but it does not bother me much to scroll through the list.

      Touch screen - normally responsive but sometimes I have to go back and try again because it misreads a key press in the sub menu settings. A touch pen is included and it prefers this.

      One nice attribute is each default source volume can be changed individually - so that the Radio Tuner, CD, Flac USB/SD, DVD, Navigation etc, all have the same volume setting. So switching sources keeps same volume.

      Radio tuner works fine - good sensitivity. I live in the PNW in a remote area and can access many radio stations that my original OEM Ford Tuner could not detect.

      Installation was quick (2 hrs). I had to dremel 0.2 and 0.1 inches of material from the upper and lower interior edge of the bezel to accept the unit but it did not take long and the external visible fit is perfect. I used the plastic FMK552 installation kit to hold the unit against the inside bezel (replacing the OEM clips). I used the Metra 70-5600 kit to match the Ford harness. On the Ford with premium sound the blue wire on the long connector powers the car amp and must be tied to the PControl wire from the Boss.

      I do not know yet if the unit will be reliable but thus far no issues and very pleased with the purchase and the cost savings.
      Images in this review
      Customer imageCustomer image
      13 people found this helpful
      Report
    • Reviewed in the United States on February 13, 2018
      Style: BV9384NVVerified Purchase
      Excellent unit for the price. I was skeptical at first, but the features and sound quality are great. I replaced a two year old pioneer with this unit, mostly because I wanted the in dash nav. The back up camera is a big plus. My older system had an external equalizer that was kind of a pain to use, mostly because of the second volume control. This unit handles my two amplifiers with ease and the equalizer is very easy to adjust and navigate to. The touch screen is very responsive and easy to use. I’ve read the complaints about the display being too small for radio extra information, but honestly I don’t think it’s that small at all. Also military time vs 12 hour is very simple to change. The nav works very well, Bluetooth connected to my IPhone, everything was very easy to set up. About the only thing I’d mention, not really a complaint but measure the opening where the unit will be installed, and also measure the DIN adapter that you plan on using. I bought an adapter that it did not fit, but with a dremel tool I was able to cut away so it worked. Even though I’m using two separate amplifiers for bass and four channels, I initially used it for a week using only the units speaker outputs and was amazed at the sound. I have four JBL GTO’s and the sound was incredible using just the units amp. Very good unit, don’t let the low price scare you off. It’s top quality
      7 people found this helpful
      Report
    • Reviewed in the United States on June 13, 2024
      Style: BV9384NVVerified Purchase
      I purchased this deck and after installing it (which took a lot longer than expected due to Crutchfield and other sites NOT listing all of the harnesses that are needed to get it working with my truck) I found that the RDS feature was not working. I contacted Boss support who said that because of the plandemic that they could not get the RDS chips (probably from China) and that they "scrubbed their website and packaging to remove this". I sent them a picture of the box which lists this as a feature. They "found" a replacement in the warehouse and after installing this one has been a COMPLETE nightmare. The deck constantly resets itself and I lose all of my presets. If I shut off my truck and the deck is on AM, when I start back up there is nothing but static until I switch to FM and then back to AM. However, that posed a problem because the touch screen is unresponsive most of the time. After contacting them again, they had me factory reset the deck and made things FAR worse. The audio was terrible and all the other problems were still present. Boss offered to replace the deck again. I asked if RDS would still be in the replacement deck which they assured me that it would. They sent me instructions for their new "field destroy" process where you smash the deck and send them pictures for them to replace the deck. It was at this time that they divulged that RDS is not an option on the replacement.

      I've been in IT for ~20 years and any manufacturer that I've either worked for or dealt with will always either replace with the same product (like for like) or upgrade you to another product if they no longer have the one you purchased in stock; however, the replacement always has the same or better specs. Not Boss. Worst purchase I've ever made and regret every second of this purchase so far.

      Side note: I'm not impressed with the deck to begin with. The features seem poorly designed and not well thought out. For instance the time is much smaller than all other fonts on the screen and in a gray color which makes it difficult to see on the dark background. You cannot change the background either even though there are theme options, but those are for a different function. The button to scroll to the tuning (FM1, FM2, FM3, AM1, AM2) are all on the same scroll and there is no way to go back. So if you get to the end of your FM channels and want to start over, you have to go through the 2 AM sources first to get back to FM1. There are more, but not going to go into ALL of the problems.

      Don't waste your money! Boss Audio does not backup their product and it's nothing but junk. I've been reading other reviews online for Boss and I wish I would have looked harder before this purchase.
    • Reviewed in the United States on April 8, 2025
      Style: BN965BLC Elite + Backup CameraVerified Purchase
      I was very excited to find this as It was the only one I could afford that actually had all the features I wanted. It was a little difficult installing and It's definitely not perfect or the best on the market but for the price I think It's pretty good quality and so far It fits my needs and Iam happy with It. Hopefully It holds up but we'll see.

    Top reviews from other countries

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    • My Name
      5.0 out of 5 stars Good customer
      Reviewed in Canada on February 25, 2017
      Style: BV9386NVVerified Purchase
      Boss BV9386NV I purchased February 22 2017 this item is Absolutely perfect it does Everything the Only problem is it doesn't come with canada map gps I have to pay Extra £24 Euro money to download Canada map hey guys this gps works Excellent
      i like it highly recommended
    • Steven mallon
      5.0 out of 5 stars great for price and my limos
      Reviewed in Canada on January 9, 2021
      great for price and my limos
    • Fabricio Campos León
      5.0 out of 5 stars Grandioso!
      Reviewed in Mexico on September 16, 2020
      Style: BV9386NVVerified Purchase
      Me gustó mucho el estéreo, y el GPS funciona genial.
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    • MM
      4.0 out of 5 stars You have to remove the simm card to program more maps
      Reviewed in Canada on August 4, 2021
      Style: BV9384NVVerified Purchase
      Lots of features for the price.
    • Amazon Customer
      5.0 out of 5 stars Do not need to have good skils in order to install it.
      Reviewed in Canada on December 3, 2018
      Only one thing I don't like. No Canadian map. Why ? If this product l is sold in a country you must have the map or be told.
      One person found this helpful
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