I have a few suggestions. You can give these a shot if you wish:
1. If your remote isn't working, first put in fresh batteries and make sure they're installed the right way. Find the little glass bulb on the end of your remote and make sure there isn't peanut butter or whatever stuck over that. Do some of the functions work, but one or two or three buttons don't? If so, go on to step #2. If NOTHING works and you have fresh batteries and a clean bulb, you're probably better off buying a new remote. You can try steps #2 through #6 anyway, though.
2. Get a small flat screwdriver and a small Philips head screwdriver, a bottle of denatured alcohol (or rubbing alcohol), and a bunch of Q-tips and some cotton balls. Take the batteries out of the remote, remove the little screws. They're usually inside the battery housing and they're small so look carefully. Get them all out and put them in a safe space. Once the screws are out, use the flat screwdriver and slowly and carefully work your way around the remote, prying the halves apart. Work slowly and carefully, and gradually increase the amount of force. You'll be a bit nervous about cracking it apart and ruining it, but that probably won't happen if you're slow and careful.
3. Once it pops apart, remove the rubber button sheet. My Lord, it's disgusting, isn't it? Make up, cookie crumbs, milk, who knows what else. I like to take it over to the sink and bathe it in warm, soapy water. Letting it soak for a minute is a good idea. The amount of gunk that comes off it is staggering. You can gently loosen the gunk with your fingers. Rinse it off and set it out to dry, It must be totally, 100% dry before you reassemble the remote. I usually pat it dry with a towel and then ever so gently hit it with a hair dryer, very low heat.
4. Once the rubber sheet is bone dry, clean the back, the part that touches the circuit board, of the buttons with the alcohol and a Q-tip. Concentrate on the buttons that aren't working.
5. Clean the circuit board with the alcohol and Q-tips and cotton balls. The amount of gunk you get off will be astounding. Get the Q-tip soaked in alcohol, and then gently rub it over the board. Don't scrub hard, instead make little swirling motions, and let it dissolve the gunk and then quickly wipe it up with a clean Q-tip. You will go through A LOT of Q-tips.
6. Make sure everything is clean and dry, and then reassemble. Try it out. 75% of the time that's all that's needed. What happens is some gunk gets in there and insulates the circuit so even though you're pressing the button, nothing is happening.
7. If #s 1-6 don't solve your problem and if you're only having trouble with one or two or three buttons, now is the time for the ButttonWorx repair kit. You've already cleaned everything, so all you do is put one of these jobs on the circuit board where the button isn't working. Put it on there, reassemble, and you're good to go. The instructions that come with the kit are good.
This is a good product. It works well and can save a remote that's only having minor problems.
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Great product to buy or give as a gift!
I have a Sony RM-VLZ620 universal learning remote that I have used for years to control a bunch of electronics and some of the heavily used buttons were starting to wear thin and lose conductivity, namely the volume/channel/power/menu buttons. These buttons were starting to require deeper presses in order to make contact with the remote control's circuit board so I decided to act on this issue. There were two options:A) Spend ~$30 for a brand new replacement remote and reprogram all the custom buttons and sequences , orB) Spend ~$10 for a ButtonWorx repair kit and hopefull solve the button issue permanentlyI'm glad I chose option B) because I am here to tell you, a potential ButtonWorx customer, that it will be worth your hard earned cash.When properly installed underneath any worn down buttons, these conductive ButtonWorx pads hover directly above the remote control's circuit traces and will complete the circuit with less stroke than before when the buttons are pressed. These ButtonWorx pads have double sided 3M pressure-sensitive adhesive installed around the perimeter of each ButtonWorx patch and this adhesive ingeniously serves two purposes:1) The 3M PSA acts as a spacer to ensure that the conductive patch of the ButtonWorx doesn't inadvertently change your TV's volume/channel/input/etc without your command, and2) The 3M PSA adheres the ButtonWorx patches to the remote control's circuit board to keep it properly positioned.Ideally you should install a ButtonWorx patch underneath every single button but that would likely require multiple ButtonWorx sets. If you're like me and only want to repair the buttons that are worn down, just look for the rubber buttons that have a worn down and shinier surface than the others and place a properly sized ButtonWorx patch underneath the corresponding circuit trace, hopefully my photos will help.I like this product enough to give it a 45-minute writeup and hopefull I can prevent some perfectly good remotes from unnecessarily ending in a landfill. Thanks ButtonWorx!
Top reviews from the United States
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Reviewed in the United States on January 1, 2018
Reviewed in the United States on November 28, 2018
Seller- you may want to put the product video on Amazon. I found more product info and the video on ebay.
A marvelous Invention! This is the right way to fix a remote so it lasts for a long time.
Reviewed in the United States on November 28, 2018
Works like a champ! The hardest thing to do was seperating the two halves of the remote. I opened the remote before ordering this product. I repaired my Sony TV remote in about 10 minutes. The mute, volume, and channel buttons were totally worn out. They all now work perfectely! After cleaning the circuit board with rubbing alchohol, peel and stick a new button on the circuit board, and then reassemble the remote. Thanks for designing this valueable and reasonably priced product. This really gets ten stars**********Reviewed in the United States on November 28, 2018
Seller- you may want to put the product video on Amazon. I found more product info and the video on ebay.
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Reviewed in the United States on February 4, 2021
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Amazon Customer
Button Repairs Difficult
Reviewed in Canada on September 21, 2019
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Reviewed in Canada on September 21, 2019
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