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Western Digital 8TB My Cloud EX2 Ultra Network Attached Storage - NAS - Western DigitalBVBZ0080JCH-NESN

4.1 4.1 out of 5 stars 1,984 ratings

$359.99 with 10 percent savings
List Price: $399.99

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$106.02 Shipping & Import Fees Deposit to Austria Details

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Price $359.99
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Total $466.01

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Gray / Silver
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Purchase options and add-ons

Brand Western Digital
Color Gray / Silver
Product Dimensions 6.1"D x 3.9"W x 6.75"H
Size 8TB
Compatible Devices Internet Explorer 10 or higher, Safari 6 or higher, Firefox 30 or higher, Google Chrome 31 or higher on supported Windows and Mac OS platforms See more

About this item

  • High-performance 1.3 GHz dual-core Processor for lag-free streaming
  • 1GB of DDR3 Memory to multitask with ease
  • Centralized network storage and access from anywhere
  • Automatic file synching across all your computers
  • Simplified file and folder sharing
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

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Warranty & Support

Product Warranty: For warranty information about this product, please click here [PDF ]

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Product guides and documents

What's in the box

  • Instructions^Power Cable
  • Product Description

    A 1.3 GHz dual-core processor for high performance and ultra-fast transfer speeds. Up to 16TB of centralized storage for your entire network. Simple system management for personalized backup. Windows-Windows 10, Windows 8 or 8.1 Windows 7, Windows Vista, Mac OS X- El Capitan (Mac OS 10.11) Yosemite (Mac OS 10.10) Maverick (Mac OS 10.9) Mountain Lion (Mac OS 10.8) Lion (Mac OS 10 Note-Compatibility may vary depending on your computer’s hardware configuration and operating system).


    From the manufacturer


    Built-in reliability

    Populated with ultra-reliable WD Red NAS drives purposely built to thrive in 24x7 NAS environments.

    High-performance storage to stream, sync and share from anywhere

    Organize your media collection in a single place on this high-performance NAS solution, and access it securely from anywhere. With My Cloud EX2 Ultra, you get ultra-fast transfer speeds for smooth HD streaming. Plus, you'll be able to automatically sync content across computers, easily share files and folders, and enjoy multiple backup options so you can create your own personalized system with ease.

    • High-performance 1.3 GHz dual-core processor for smooth streaming
    • 1GB of DDR3 memory to multitask with ease
    • Centralized network storage and access from anywhere
    • Automatic file synching across all your computers
    • Simplified file and folder sharing
    • Personalized backup and multiple RAID options

    Updated for smooth streaming

    Upgraded with the powerful Marvell Armada 385 1.3GHz dual-core processor, you’ll get ultra-fast transfer rates for high performance streaming. It also comes with 1GB of DDR3 memory, so you can multitask with ease.

    Sync your content across all your computers

    With WD Sync, you can automatically synchronize your media and files across your computers and your My Cloud device, so you can be confident your content is always up to date and accessible with all your devices.

    Simplified file and folder sharing

    Easily customize how you share by using public or private links. With a public link, you can share your content so anyone can see it. Using a private link, you can grant a user limited or full-access and securely collaborate with anyone. Whether you’re on a shoot, or editing at home, you can save your creations at full fidelity and share with your entire network without missing a beat.

    mile

    Enhanced data protection

    With WD SmartWare Pro backup software, PC users can customize when and where their content is saved, while Mac users have full access to Apple Time Machine for personalized backup. You can even automatically back up your data to a separate My Cloud NAS device, or any supported cloud service like Amazon S3, or ElephantDrive. Combined with 256 AES volume encryption, you can securely store files across your entire network, regardless of OS.

    Centralize, organize and stream with Plex

    The Plex Media Server keeps all your photos, videos and music beautifully organized and prepared for streaming to your PC, mobile device, game console, or other media player. Enrich your media with plot summaries, posters, album covers and enjoy it from home or on the go. Complimentary 3-month trial now included with your purchase!

    Milestone ARCUS surveillance software

    With Milestone ARCUS surveillance software on your My Cloud EX2 Ultra, you get easy-to-use functionality to help you keep watch on what’s important. You’ll be able to view live feeds, recorded video, or export incidents to take immediate action from almost anywhere with your PC, smartphone or tablet with the free Milestone Mobile app. With more than 3,700 supported cameras to choose from and two (2) free camera licenses included, this is the perfect surveillance solution for your home*.

    *After installing the Milestone ARCUS app, a link will be provided within the software with direction for how to purchase additional camera licenses.

    My Cloud EX2 Ultra My Cloud EX4100
    My Cloud EX2 Ultra My Cloud EX4100
    Customer Reviews
    4.2 out of 5 stars
    1,633
    4.2 out of 5 stars
    139
    Ideal for Prosumers and Creative professionals Prosumers and Creative professionals
    Number of bays Two-bay Four-bay
    Capacity 0TB/Diskless, 4TB, 8TB, 12TB, 16TB, 20TB, 24TB, 28TB 0TB/Diskless, 8TB, 16TB, 24TB, 32TB
    Processor Marvel ARMADA 385 1.3 GHz dual-core Marvel ARMADA 388 1.6 GHz dual-core
    RAM 1 GB 2 GB
    Gigabit Ethernet Interface 1X 2X
    USB 3.0 ports 2X – back side 2X – back side; 1X – direct copy port, front side

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    Price-10% $359.99
    List:$399.99
    $447.99$249.99$189.99
    Delivery
    Customer Ratings
    Storage Capacity
    4.1
    4.7
    4.8
    4.3
    User interface
    3.2
    4.5
    4.4
    4.2
    Tech Support
    2.8
    4.2
    4.1
    3.9
    Easy to use
    4.1
    4.4
    4.3
    Value for money
    4.7
    4.0
    3.7
    Sold By
    Amazon.com
    Amazon.com
    Amazon.com
    Amazon.com
    size
    8TB
    DS723+
    DS223
    DS223j
    hardware interface
    ethernet
    usb
    hard disk size
    8 TB
    8 TB
    compatible devices
    Internet Explorer 10 or higher, Safari 6 or higher, Firefox 30 or higher, Google Chrome 31 or higher on supported Windows and Mac OS platforms
    Desktop, Laptop, Smart Phone
    Desktop, Laptop, Server, Smart Phone
    Desktop, Laptop, iPhone, Android
    assembly required
    weight
    5 pounds
    1510 grams
    1280 grams
    0.87 kilograms

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    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    1,984 global ratings

    Customers say

    Customers like the storage of the system cabinet, saying it has twice the amount of storage of their MacBook. They also appreciate the ease of backups and storage on the network. However, some customers have reported issues with the ease-of-use, saying the system is frustrating and not super user friendly. Opinions are mixed on value, connectivity, performance, quality, speed, and ease of setup.

    AI-generated from the text of customer reviews

    43 customers mention "Storage"35 positive8 negative

    Customers like the storage of the system cabinet. They say it has twice the amount of storage they have on their book live, it's easy to use and setup, and it frees up precious SSD space on their Macbook. They also appreciate the ease of storage and backups, saying it works well for document storage and back-up on home networks. The built-in mechanism for expanding the storage easily makes it great for sharing backups and photos/videos/music between all.

    "...the standout features of the WD My Cloud EX2 Ultra is its impressive 12TB storage capacity...." Read more

    "I’m using this for photo storage. I’m generally happy with the storage, and redundancy...." Read more

    "I like the disk capacity and the ability to set either RAID 0 or RAID 1. I can have some redundancy if I choose or a lot of disk space...." Read more

    "...What this device is great for is sharing backups and photos/videos/music between all the computers and mobile devices in the family without having..." Read more

    166 customers mention "Ease of setup"112 positive54 negative

    Customers are mixed about the ease of setup. Some mention that it's far simpler to setup and use than any they've run previously, with an intuitive dashboard. They also say that it runs Linux, has ssh access, and the ability to install and develop custom apps. However, others say that they find the setup instructions to be unnecessary and difficult to set up or re-configure. They mention that the product would not complete several steps in the setup process, and that the quick start guide doesn't work.

    "...The device easily integrated into my existing network, and the intuitive dashboard made it simple to configure settings, manage users, and monitor..." Read more

    "Easy to setup...had it up on the network in no time. Always had good luck with WD and this unit is working great so far." Read more

    "...My gripes:Initial setup hung on the MY Cloud account creation, with an "Updating" screen staying on multiple minutes before returning..." Read more

    "...Easy to setup. Just put in it a good drive, mine are WDC red serie" Read more

    141 customers mention "Performance"82 positive59 negative

    Customers are mixed about the performance of the system cabinet. Some mention that it's working great so far, while others say that they've had issues getting it to work correctly.

    "...This powerful, high-capacity NAS device offers an exceptional combination of performance, reliability, and ease of use, making it an invaluable..." Read more

    "...is that this is a nice NAS but I am surprised by how often the fan comes on and how loud the fan is...." Read more

    "...Always had good luck with WD and this unit is working great so far." Read more

    "This the second unit I purchased. The first one is still working perfectly (well, for what I need)Easy to setup...." Read more

    109 customers mention "Quality"51 positive58 negative

    Customers have mixed opinions about the quality of the system cabinet. Some mention that it's top-notch, with a high-speed processor. However, others say that the software is not usable for automatic backups, the cloud software is unreliable at best, and that there isn't a native tool to backup other Western Digital devices to.

    "...The new OS has basically no free backup software and omits the "backup" option on the dashboard dropdowns...." Read more

    "...The performance of the My Cloud EX2 Ultra is also top-notch, with its high-speed processor and ample memory ensuring smooth, efficient operation...." Read more

    "...It turned out that there was a bug in the firmware version that was installed during the set up...." Read more

    "...Actually, it's quite impressive. It's fast and has a helpful UI...." Read more

    83 customers mention "Connectivity"37 positive46 negative

    Customers are mixed about the connectivity of the system cabinet. Some mention that it's solid, reliable, and can be accessed from almost anywhere. They also say that it has lots of options for connectivity to external devices. However, others say that they have no connection and the unit disconnects itself from the network after a power outage.

    "...It's now day 2 and the NAS shows nothing in there, although Memeo shows 69 GB done with 102 GB to go...." Read more

    "...File transfers are quick and seamless, and I've experienced no lag or slowdowns when accessing my data, even when multiple users are connected to..." Read more

    "...The drive format is incompatible with downloading video directly from itunes, so I have to download to a usb drive and transfer it if I want to have..." Read more

    "...WD also has a very good reputation for the quality of their hard drives, as well as for customer support...." Read more

    62 customers mention "Speed"30 positive32 negative

    Customers are mixed about the speed of the system cabinet. Some mention it's very fast, reliable, and can be accessed from almost anywhere. The transfer speeds are OK (10MB/s), but fluctuate dramatically between files. However, others say it'd be much slower than they expected, with slower read-write speeds, and a slow browser interface. As the drive fills up, the photo viewing is extremely slow, and the setup takes a long time to index.

    "...It runs a bit slower than I would hope and I’ve taken to storing photos locally until they are edited and then transferring them to the drive in..." Read more

    "...File transfers are quick and seamless, and I've experienced no lag or slowdowns when accessing my data, even when multiple users are connected to..." Read more

    "VERY easy to set-up through WD but takes a LONG time to index through their desktop portal and that has to be suffered upon EVERY log-in...." Read more

    "...It comes up quickly from sleep mode and is reasonably fast...." Read more

    44 customers mention "Value"26 positive18 negative

    Customers are mixed about the value of the system cabinet. Some mention it's a great product for a good price, the best inexpensive network storage, and a solid investment. Others say it'll waste your money and is useless as a backup drive.

    "...to like this because I like WD hard drives and this was at a good price point...." Read more

    "...so it is useless as a backup drive for Macs." Read more

    "...In addition, I found it to be the best value in terms of TB per dollar. $599 for a 12TB NAS is a very good deal, in my opinion...." Read more

    "...Buying this device is a complete waste of money." Read more

    43 customers mention "Ease of use"11 positive32 negative

    Customers find the system cabinet frustrating to use, with poor instructions and mazey setup needs. They also say the interface is inefficient and the registration process is unbearable. Customers have reported issues logging back into their system and being unable to set up NAS with their three home PCs.

    "...The userid and password are rejected...." Read more

    "...DO NOT do that. The registration process is unbearable. You go back to your setup screen to continue. You have to log in again...." Read more

    "Very good for home use. Set-up went quickly, file transfers from existing drives was basically drag and drop on my screen...." Read more

    "...or maybe they've been improving over the years but the interface doesn't seem efficient to me...." Read more

    Good basic NAS storage, priced right
    4 out of 5 stars
    Good basic NAS storage, priced right
    I bought this to replace an aging (and soon to be unsupported) 5 year old My Cloud. My old My Cloud was very reliable, but this time I wanted better safety with a redundant back up (raid) NAS.I don't do a lot of streaming, (music & occasional videos) my primary usage is reliable back up for my wife's and my laptops, android phones and tablets (photos, documents, music etc.). Setup was fairly simple though anyone who has not previously set up a network storage device should be a little patient (there is a learning curve). It was simple to map in Windows, and the android My Cloud app was easy to set up on our android phones and tablets. The EX2 Ultra is fairly compact and quiet enough that it sits right on my desk. Drive removal/replacement is simple. I bought the 8TB version which comes with 2 standard 4TB WD Red drives (Mfg date this year). This is the same drive that was inside my previous My Cloud, that after 5+ years still performs reliably, so I expect to have good service. Backup on all our devices has been reasonably quick & smooth. *While this is not the best choice for those wanting a super-robust NAS due to the modest processor and built in ram, for those wanting secure, relable back up at a reasonable price, the EX2 Ultra may be a good choice. NOTE: I have seen a couple of reviews mention that Western Digital Support for the EX2 Ultra is expiring shortly. That is incorrect. The EX2 Ultra comes with OS3 which is due to expire shortly, however upon initial set-up, the EX2 updates to WD's current OS5. It is the older version EX2 that is not upgradable from OS3 to OS5 which will become unsupported.
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    Top reviews from the United States

    Reviewed in the United States on July 18, 2024
    Color: Gray / SilverSize: 8TBVerified Purchase
    Easy to setup. I replaced on older single drive unit with this one. Works great!!!
    Reviewed in the United States on April 8, 2023
    I recently invested in the WD 12TB My Cloud EX2 Ultra Network Attached Storage, and I must say, it has been a game-changer for my personal and professional data storage needs. This powerful, high-capacity NAS device offers an exceptional combination of performance, reliability, and ease of use, making it an invaluable addition to my home network.

    One of the standout features of the WD My Cloud EX2 Ultra is its impressive 12TB storage capacity. This ample space has allowed me to securely store all of my important files, media, and backups in one central location, providing both peace of mind and easy access to my data whenever I need it.

    The performance of the My Cloud EX2 Ultra is also top-notch, with its high-speed processor and ample memory ensuring smooth, efficient operation. File transfers are quick and seamless, and I've experienced no lag or slowdowns when accessing my data, even when multiple users are connected to the device.

    Setting up the WD My Cloud EX2 Ultra was a breeze, thanks to its user-friendly interface and step-by-step instructions. The device easily integrated into my existing network, and the intuitive dashboard made it simple to configure settings, manage users, and monitor the health of my NAS.

    Another feature I appreciate is the device's remote access capabilities. With the My Cloud mobile app, I can access my files from anywhere, using my smartphone or tablet. This has proven incredibly convenient for both work and personal use, allowing me to stay connected to my data even when I'm on the go.
    23 people found this helpful
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    Reviewed in the United States on May 23, 2023
    Color: Gray / SilverSize: 8TBVerified Purchase
    I had to replace my old WD NAS that had a security flaw and WD recommended replacing. I decided to stay with WD, despite my prior NAS security issue, because I like their features, user interface, and cloud capability. There were a couple of key requirements I had:

    RADI 1 capability
    4GB of space in RADI 1 configuration
    Cloud capability
    MAC Time Machine capability
    and mobile capability

    The EX2 met all the requirements. My initial impression is that this is a nice NAS but I am surprised by how often the fan comes on and how loud the fan is. Generally the fan only has kicked on for short period, but when I was doing a full backup of my iPhone photos (13,500 photos), the EX2 fan kicked on at full speed. When at full speed the fan is very noticeable and I can hear it in another room. I surely couldn't work and be on calls in my office with the fan on and this loud. When I just did general backups, like backing up of my MAC's, the fan came on but was not that loud. Not sure why just copying photos made it kick in so loud, makes me wonder what streaming would do. I'll have to review my NAS setting to see if something can be adjusted to reduce how often the fan runs. Despite the fan issue, I like the NAS but disappointed in the fan running during heavy load.
    11 people found this helpful
    Report
    Reviewed in the United States on June 15, 2024
    Color: Gray / SilverSize: 8TBVerified Purchase
    Easy to setup...had it up on the network in no time. Always had good luck with WD and this unit is working great so far.
    Reviewed in the United States on February 8, 2024
    Color: Gray / SilverSize: 8TBVerified Purchase
    I have owned multiple NAS devices over several decades from Linksys to Buffalo to Synology. My Synology NAS is now six years old so I'm playing it safe and want to replace it. I really wanted to like this because I like WD hard drives and this was at a good price point. But I'm in day two and it just isn't worth my time jumping through the hoops and searching the forums. I'll be paying $150 more for a new Synology with WD Red Plus. My gripes:

    Initial setup hung on the MY Cloud account creation, with an "Updating" screen staying on multiple minutes before returning to the starting point. After multiple attempts, I just bypassed My Cloud creation to get to the main dashboard, update the firmware and then it installed. Better part of an hour wasted and I have lots of company judging from the forums.

    Documentation in the box is nonexistent, and the manual that comes up when you search it is for an older OS version.

    The new OS has basically no free backup software and omits the "backup" option on the dashboard dropdowns. Free TRIAL software can be installed from the apps. I ended up trying to use the Memeo Backup software on my desktop (free with my existing Synology NAS). It's now day 2 and the NAS shows nothing in there, although Memeo shows 69 GB done with 102 GB to go. How slow is that, if indeed anything has been backed up?

    Related to lack of documentation, if you want to use a UPS, simply connect the two devices with a USB cord and hopefully clicking on the UPS symbol on the dashboard will show something like "APC battery charge 100%." But nothing in the documentation I can find about this and there are no configuration options like how long to run on the UPS before shutting down. The "Network UPS" switch under Settings/Network has nothing to do with this and is documented in a single sentence of the OS5 online manual.

    Users: From my Windows desktop I can only see nonpublic shares in Windows Explorer if I use the admin credentials, even though I have clearly checked a user I created to have rights to that share. The userid and password are rejected. While this may or may not be a Windows issue, there is no documented tutorial to work around this that I could find. I had to use the admin credentials in Memeo to set up the backup to that private share.

    The power light went solid pretty quickly when I initially powered up, but later in the day started blinking off briefly every five seconds. There seem to be about five reasons for this to happen, but nothing in the log shows a corresponding error code. Best guess from reading the forums is that it is "indexing" (what is it indexing if there are no files stored there?) and apparently that can take forever. I'm retired and could die before this completes.. Just ordered the DS224+ and put in for the return.
    6 people found this helpful
    Report

    Top reviews from other countries

    Translate all reviews to English
    Mike
    5.0 out of 5 stars Amazing cloud storage solution
    Reviewed in Canada on April 25, 2024
    Color: Gray / SilverSize: 8TBVerified Purchase
    Easy to use app. Easy migration and can access from anywhere with the app. Good alternative to google photos or Amazon storage you pay monthly for.
    Edu Cav
    2.0 out of 5 stars WD razoável
    Reviewed in Brazil on March 21, 2023
    Color: Gray / SilverSize: 8TBVerified Purchase
    WD boa ! Porém, não possui botão de liga/desliga !
    popore
    5.0 out of 5 stars Excelente producto
    Reviewed in Mexico on June 29, 2022
    Color: Gray / SilverSize: 8TBVerified Purchase
    Producto muy completo y muy fácil de instalar y usar
    Borja
    5.0 out of 5 stars Cumple lo que hace pero podría ser mejor
    Reviewed in Mexico on June 10, 2022
    La verdad funciona muy bien, pero si podría ser accesible en casa con cable a la compu, sin tener que ser todo wifi, ya que dependes de tu red. Por suerte si estas conectado con la compu por cable de red al router ahí se soluciona más la velocidad. Si se calienta un poco si trabaja de más y hace calor en la habitación
    One person found this helpful
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    Amazon Customer
    5.0 out of 5 stars Works like new
    Reviewed in Canada on February 23, 2019
    Runs cool works great and fast.