Amazon Expert Home Assessment

What's included

Forty-five minute session with a smart home expert in your home
Complimentary WiFi assessment to help you get smart home ready
A customized plan to enhance your home
One-on-one assistance ordering products and installation services

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What customers are saying


	“The Amazon consultants were great!! Explained all the “tech things” very understandably to a regular person... Very Pleased :)” - Joshua, Las Vegas		“They helped me design a plan around what I need for my ideal smart home on my budget. Can't recommend enough.” - Quin, Orlando		"...Exceeded my expectations...he provided solid solutions to our home needs. I recommend without reservation.” - Amazon Customer, Chicago

What to expect

1. Assessment

Your smart home expert visits your home to identify your needs and learn more about what you want.

Together, you and your expert will finalize your smart home package and order the devices together. Then, your expert will schedule your installation appointment, which will take place after all your devices arrive.

2. Installation

By the time of your second appointment, you should have all your devices at home.

During this appointment, your expert will install and configure your devices and show you how to use them.

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Frequently Asked Questions

What does a typical Amazon Expert Home Assessment look like?

Each appointment is a personalized experience and typically lasts about 45 minutes. Here’s a little more about what to expect:

1. Your expert will start the appointment by learning more about how you want to automate your home.

2. Your expert will work with you to create a custom plan designed for your home and lifestyle with personalized smart home product recommendations.

3. Your expert will perform a WiFi assessment to make sure you have good signal strength throughout your home and help troubleshoot any issues.

4. Your expert will recommend products, help you order these, and help you book your follow-up appointment.

What do I need to be ready with, prior to the appointment?

We recommend that you have your WiFi network set up and password handy if you’d like your Amazon expert to perform a free WiFi assessment. Having great WiFi is essential for any smart home, and your expert can test your signal strength and speed to make sure you’re ready to go.

Are any products or product installs included in the service?

This is an assessment service only. Your expert will provide a recommended list of products and installation services that can be purchased separately.

All pros available in your area

Providers are required to be background-checked, insured, and licensed (if applicable). Learn more

No providers available

This service is not supported in your area at this time. We are continually expanding our coverage and hope to be able to serve your area soon.

Customer Reviews

2509

5 out of 5 Stars

5 star		97%
4 star		2%
3 star		1%
2 star		0%
1 star		0%

See all 2509 customer reviews

All Reviews

By Anderson Rosario on Aug 25, 2018 in 07663

Amazon Expert Home Assessment - Fulfilled By Smart Home Services Hoboken Verified Purchase

Excellent! Looking forward to executing many of the ideas.

By C. Wilson on Aug 23, 2018 in 78701

Amazon Expert Home Assessment - Fulfilled By Smart Home Services Austin Verified Purchase

Cordell was awesome. Smart and offered really good ideas.

By Amazon Customer on Aug 23, 2018 in 30068

Amazon Expert Home Assessment - Fulfilled By Smart Home Services Atlanta Verified Purchase

Ray was my technician. She was very knowledgeable, very helpful, and friendly. She answered a couple of texts I sent her after she had left, that I forgot to ask her while she was still here. If all customer service at "other companies" were as skilled and kind as her, I would be a happy camper.

By L. L. on Aug 23, 2018 in 89131

Amazon Expert Home Assessment - Fulfilled By Smart Home Services Las Vegas Verified Purchase

Have not received pricing yet cannot judge on price or scope of work. Technicians knowledgeable, and negotiable.

By Kathryn Duszynski on Aug 18, 2018 in 98052

Amazon Expert Home Assessment - Fulfilled By Amazon Smart Home Services Verified Purchase

Gio was extremely knowledgeable and helpful with what we wanted to accomplish during our visit. He was thorough and so friendly! I would highly recommend him and this service!

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