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Honeywell Home RCHS5200WF Smart Home Security Base Station

3.8 3.8 out of 5 stars 53 ratings
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Ask to play music, hear the news, check the weather, control your smart home, and more with this device.
Alexa Built-in Learn more

Alexa Built-in

This device has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

  • DIY HOME SECURITY - Set up in minutes to keep watch from anywhere, or let it alert you as needed. Using geofencing, it can even change modes automatically as you come and go.
  • SENSES MOTION, SENDS HD VIDEO - Stays alert day or night with smart motion detection and night vision. If it senses unexpected activity, it records a video clip in crisp 1080P HD, with full audio.
  • SMART HOME INTEGRATION - It’s easy to connect compatible smart devices and services from brands like and Google. With outdoor sensors (sold separately), your system can even use sounds and Z-Wave lights to deter intruders.
  • VOICE CONTROL + ALEXA - Change modes with your voice, and talk to built-in Alexa to check the weather.
  • 24-HOUR ENCRYPTED CLOUD STORAGE INCLUDED
  • EXPANDABLE SYSTEM - Grow the system to suit your home & needs
  • 147° WIDE-ANGLE LENS & TWO-WAY AUDIO

Customer ratings by feature

Motion detection
4.0 4.0
Easy to install
3.6 3.6
Value for money
3.6 3.6
Face recognition
2.7 2.7
See all reviews
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

From the manufacturer

Honeywell Smart Home Security Camera Base Station
Security just got smarter.

Security just got smarter

Honeywell Smart Home Security , all-in-one self-monitored system with Amazon Alexa built in. The camera base station keeps you connected to your home with intelligent motion detection, sending smart mobile alerts directly to your device, live look-in-video to check in, and two-way-audio to interact. Easy to set up and use, it can grow with your needs thanks to a range of sensors and services to make your entire home feel safe.

Smart Home Security Base Station with amazon alexa built-in to play music, radio, podcasts, and more

Entertainment in tune with your life

Thanks to its powerful speaker, entertainment can now be music to your ears. Ask the built-in Amazon Alexa to play the tunes you love anywhere around the house. Tune into your family's favorite radio shows. Or even curl up with an audio book at bedtime.

Voice Control + Amazon Alexa

Simple Setup

Intruder Deterrence

Customize Your Home

Voice Control + Amazon Alexa

Change your system's mode with simple voice commands, so you won't find yourself fumbling with a keypad or your phone while your hands are full. Plus, built-in Amazon Alexa means you can check the weather, ask questions, control other devices, and more - without lifting a finger.

Simple Setup

It's easy to set up and keep watch from anywhere. The in-app process makes it simple to install yourself, with no complicated wiring - just plug it in and the Honeywell Home app for iOS or Android will walk you through the rest.

Intruder Deterrence

When combined with Outdoor MotionViewers (bought separately), your system can help keep unwanted visitors away by working with your other smart devices to simulate an occupied home. The system can turn on compatible lights, and the 90-decibel internal speaker can play a selection of sounds, like a dog barking.

Customize Your Home

A full selection of accessories are available, including door and window access sensors, motion sensors and Indoor and Outdoor MotionViewers. These are all accessed and controlled from a single app, so you can create a system that's tailored exactly to your needs.

Control it all with the Honeywell Home App

Control it all with the Honeywell Home App

Our intuitive app makes it quick and easy to get alerts and view clips. Geo fencing based control switches between home and away modes automatically as you come and go so you don't have to worry about forgetting to turn on the alarm when you've left the house. Plus it lets you control all your other smart Honeywell devices too.

Control it all with the Honeywell Home App

The smartest home there is

Smart Home Security records who comes home

Twist for added peace of mind

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Product information

Technical Details

Additional Information

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.

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Honeywell Home RCHS5200WF Smart Home Security Base Station

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Product Description

Protect the things and people you love with Honeywell Home security. The smarter way to know what’s happening at home: an all-in-one security system that comes with Alexa built in that gives you smart mobile alerts. It’s DIY security made easy, that you install and control yourself, and that grows with your needs.

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Customer reviews

3.8 out of 5 stars
3.8 out of 5
53 global ratings

Customers say

Customers have mixed opinions about the performance of the security electronics. For example, some say it's a great product, while others say it has issues with connectivity.

AI-generated from the text of customer reviews

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PerformanceConnectivity
12 customers mention "Performance"4 positive8 negative

Customers are mixed about the performance of the security electronics. Some mention that it works very well, while others say that it does not work consistently, the geofencing does not works consistently, and the system is extremely inconsistent and unreliable.

"...I installed it, it worked, then 10 minutes later it stopped working . It lost WiFi connection, it would not reconnect ...." Read more

"Works very well. Smooth set up and works well with door and window sensors" Read more

"...Worst case, I paid full price for a security item that does not work and resulted in limited functionality of my (formerly) smart thermometer." Read more

"A little glitchy. But for the most part very happy" Read more

5 customers mention "Connectivity"0 positive5 negative

Customers are dissatisfied with the connectivity of the security electronics. They say that the app does sometimes say that network connection was lost, and the base station loses internet connectivity. They also mention that it would not reconnect, and that it wouldn't stay connected to accessories. Some customers also report that the product gets knocked loose and has no connection to the base plate.

"...Also the base station does lose WiFi connection weekly for about 20 minutes. If you are looking for security this is not reliable...." Read more

"...the thermostat was off when it got knocked loose and had no connection to the base plate and no power...." Read more

"...The app does sometimes say "network connection was lost" but it is the app not the Home security system that looses connection...." Read more

"...The base station loses internet connectivity when no other camera or home automation I have lost any connection...." Read more

Worthless piece of equipment
1 out of 5 stars
Worthless piece of equipment
I used to work for Honeywell when I bought these cameras and was really very excited to use them. I could not believe how bad it was. Returned it. Quit my job. Probably never going to use any honeywell product ever again.
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Top reviews from the United States

ramjet
5.0 out of 5 stars Very good overall
Reviewed in the United States on April 18, 2020
Verified Purchase
Works very well. Smooth set up and works well with door and window sensors
One person found this helpful
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bobinsf
4.0 out of 5 stars Not a bad system. Not perfect
Reviewed in the United States on July 10, 2020
Verified Purchase
Update to my review and lowered score.
After using this for a month, while I like the app and like not paying a mouthy fee , viewing the video is slow and take up to a minute to view the cam. Also the base station does lose WiFi connection weekly for about 20 minutes. If you are looking for security this is not reliable.
I am using it to view a secure place , just want to make sure no one is sneaking into. So it fits my needs.

This was tough to install, software seemed unstable. I installed it, it worked, then 10 minutes later it stopped working . It lost WiFi connection, it would not reconnect . I deleted the WiFi and reinstalled and it’s been up for 24 hours no issues.
The base station did arrive with no charge, that could have been part of the issue.
For a free app it’s as full featured as my SimpliSafe safe app I pay 25 dollars a month for .
This is a great system if you need to view a place over the internet, don’t need or want to pay for a monitoring service.
Also if you only need a camera, you only have to buy one thing, as the base station has a built in camera.
One person found this helpful
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Alan Travis
5.0 out of 5 stars Nice home security
Reviewed in the United States on November 1, 2019
Verified Purchase
Easy to install and works well. The state of Illinois does not allow face recognition.
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Oly
1.0 out of 5 stars Cannot recommend
Reviewed in the United States on January 16, 2019
Verified Purchase
I bought this unit through Indiegogo in May of last year and I've been having issues with the unit/app ever since.
Firstly the Alexa integration did not work as well as my Echo, so I turned that functionality off went back Echo. I don't know if they fixed that in the meantime, but I doubt it based on the issues.
Secondly, the geofencing does not work consistently. We had a trip over Thanksgiving and all users and their phones were well outside of the geofencing radius (over 700 miles away) but unit/app never armed. Honeywell Tech Support claims that 2 of the users were in - not true. One of the users is a teenager...they NEVER leave their phone (and she had it on her).
Thirdly, notifications that are supposed to keep one informed of movements etc. do not work consistently. How is one supposed to know if there is an issue if the unit does not arm itself or send notifications?
Fourthly, the integration with Lyric (thermostat) has not been working for over two months and repeated inquiries to Honeywell get the response that things will be fixed soon. Well, the app is the only way to control the humidifier and without this functionality one has no way to use this equipment. Mind you that humidity control is important in the winter, which we are right in the middle of now. My daughter has been getting nose bleeds due to the dry air.
Furthermore, the app will also show a temperature that does not correspond to the actual temperature displayed on the thermostat. It even did that when the thermostat was off when it got knocked loose and had no connection to the base plate and no power. Honeywell offered to downgrade the $200 Lyric to a $100 thermostat which would require a separate app.

Best case to look at is that the whole package is not fully ready and one has to be prepared to be a beta tester.
Worst case, I paid full price for a security item that does not work and resulted in limited functionality of my (formerly) smart thermometer.
12 people found this helpful
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DACHokie
2.0 out of 5 stars A Mash-up of Good and Bad …
Reviewed in the United States on September 16, 2018
Vine Customer Review of Free Product( What's this? )
When I think of Honeywell, I think of hi-tech, military-grade and precision. While the HONEYWELL SMART HOME SECURITY CAMERA BASE STATION seems to exhibit these traits, it is also hindered by them.

WHAT IT IS

The HOME SECURITY BASE STATION is a ~7” tall cylindrical camera that serves as a hub/base for adding other products/features. While the emphasis for this product is expansion that provides coverage for an entire house, it can be used as a single/standalone security camera. This device is compatible with Amazon and Google smart devices.

FEATURES

- The cylinder is comprised of three sections: the lower section is for visual alerts, the large middle section is a speaker and the top section houses the camera/lens.

- The 147 degree wide-angle camera lens records videos in 1080P HD with audio.

- The audio is two way and can work with Amazon Alexa for voice commands
.
- There is a Honeywell app that allows users to control and customize the base as wells as view and save videos recorded by the camera.

- The system can be set up as a simple camera or a security system that detects motion, recognizes faces and features an alarm.

HOW IT PERFORMS

The set-up is relatively simple and typical … download the smartphone app and connect to your network. The instructions “manual” is a folded sheet of paper that provides limited information, especially considering the device’s capability and complexity. Unfortunately, my experience with the HOME SECURITY BASE STATION was based on trial and error. The support for this device is limited and what is severely missing is a comprehensive manual that clearly details every aspect of the device. The app is where I had to discover most features and even the app has issues.

While the setup is simple, figuring out how to interpret and control the base stations is a pain. I simply moved the device after setting it up and the alarm was triggered. On the plus side, the alarm’s piercing shriek is certainly effective, but turning it off was a problem that wasn’t solved by disconnecting the power source. It took almost 30 minutes to find out how to silence the alarm and if burying the device under pillows/blankets and closing the bedroom door had not worked, the base station would have been in pieces on the street (yes, it was THAT bad).
The instructions indicate the top of the base station has a “button” which controls several things, but it’s a touch pad that offers no indication of when it’s been engaged. Then there are the color-coded lights that emanate from the base … blue/red/green/white … figuring out (and remembering) what those stand for is not so easy (a red light accompanies the alarm as well as indicates the system is not online). Occasionally, the device delivers an unexpected notification that comes across as a wakeup chime or hum … while this is not unpleasant (it is actually soothing), I still have no idea what it means. The base set also reacts to any command given to Alexa (flashing blue light and a subtle audible tone).

The app is essential, and it serves as the best way to control this beast. This is where you will discover the additional features and expansion capability of the base station, such as facial recognition, camera modes, motion detection settings, etc. Discovering these functions is a trial-and-error process as well; I was receiving HUNDREDS of email notifications of motion detection before I figured out how to stop the deluge and only then could I take steps necessary to control the motion detection aspects of the camera. The camera records when motion is detected, so if your phone will start accumulating a lot of videos in short order if you haven’t made the right setting.

Unfortunately, some of the most interesting/promising features of the base station will require a subscription for service. For example, the facial recognition is certainly a neat feature that involves a process in which the camera learns facial features … you are allowed two faces for free and must subscribe to add more. In other words, you will pay for the bells and whistles.

As frustrated as I was with so many aspects of this device, the basic function of wide-angle coverage of a room is outstanding and the video quality is superb. Once I adjusted to the nuances of the base station, mainly setting the motion detection parameters and putting a halt to the notifications, I’ve enjoyed using it. It is a hi-tech device with a lot of potential but too little information on how to operate the thing. Many of problems I experienced could have been prevented had Honeywell simply provided a more thoughtful and thorough user manual. The HONEYWELL SMART HOME SECURITY BASE STATION has a lot of potential, but for now, I’m a little hesitant to consider expanding or subscribing.
3 people found this helpful
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Mary C Gordon
5.0 out of 5 stars Above
Reviewed in the United States on November 11, 2019
Verified Purchase
Excellent sensor. Visuals, sound and customer service
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Top reviews from other countries

K
5.0 out of 5 stars Order the kit for $300
Reviewed in Canada on September 24, 2019
Verified Purchase
You’ll find you’ll want the kit with the FOB and he door magnets - order the kit for $300 and save yourself money!
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