**Disclaimer: I bought mine used like new through Amazon
I originally purchased the Sony XM5 because they were soooo highly rated in every article I read. I returned the XM5, got the XM4 and am so much happier. I'll compare the XM4 to the XM5, Apple AirPods Max, and Bose QuietComfort 45 - just to help anyone choosing between them.
**Noise Cancellation (4.5/5): the noise cancellation on the XM4 is crazy, almost comparable to the Apple AirPods Max. I gave the XM4 a 4.5 because I still think the Apple AirPods Max have the best noise cancellation, but the Sony XM4 is very close. I also like the fact that you can turn noise cancelling on/off with a button - which is a feature not available with the Bose QuietComfort 45. The noise cancellation is much better than the XM5 and less finicky. An issue with the XM5 is that the noise cancelling would just randomly turn on/off. Like if I paused a video for a little too long, the noise cancellation would just turn off Overall, I wouldn't say I it blocks out all sound, but it's close. I can hear the sound of people talking and music, but it's quieter and I can't make out the words. I definitely can't have a conversation with them on. Also, the XM4 will pick up on when you're talking to people and turn the noise cancelling off for you - but it does make a little announcement when it does that may be annoying or disruptive.
**Sound Quality (4/5): the sound quality is great. Way better than the XM5, not as great as the Apple AirPods Max. I think the Apple headphones are just a little crisper. I think it's cool that you can turn 360 sound on, but tbh I never really use it (XM5 also has this feature). The sound is clear, and I haven't experienced any malfunctions/issues with the noise. When I had the XM5, they would just randomly sound muffled (like I was underwater) and, when that wasn't happening, the sound quality was mediocre.
**Comfort (5/5): the XM4s are REALLY comfy. I wear glasses with plastic frames and a lot of headphones just don't work and are really uncomfy. The Apple AirPods Max were really uncomfortable with my glasses. Obviously, an easy solution is to just wear contacts, but I hate wearing my contacts for long periods of time - especially, when I study/do work. The XM5 were also pretty comfortable, but wouldn't stay fixed when I adjusted them - they would slip and I would need to readjust them a lot. The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my ear. I will say that the headband part that rests on top of my head does kind of hurt my head after wearing them for almost 10 hours. Also, I have TMJ so sometimes wearing the headphones does cause my TMJ to flare up and I'll switch to earbuds. But, I think overall these are the most comfortable headphones I have tried.
**Product Quality (3.5/5): let's be honest, they're plastic and they feel plastic. They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy. I think the XM4 are sturdy and pretty durable. The Apple AirPods Max are also plastic, but do feel a little more high quality - but also, nothing spectacular.
**Aesthetic (3.5/5): If the aesthetic is important to you, I would say they look fine. They're a little bulky, but not terrible. Not as sleek as some others, but they don't look ridiculous. If you're really against a bulky look, then they may not be a great aesthetic match for you. I was worried they would be really clunky, but after getting them and wearing them for a bit, I really don't think they look bad.
**Connectivity (4/5): I only have Apple devices (iPhone, MacBook, etc.) and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues. I wasn't able to connect them to my laptop, they wouldn't stay connected to my devices - it was a mess. I was really worried I would have the same issues with the XM4, but I have had no problems so far. I will say it was a little odd to have have to download the Sony Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them (it's almost like a remote).
**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left. They will turn off automatically to save battery life if you don't use them for a certain amount of time, which I personally like.
OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max. The Bose are apparently really similar, but I've never personally tried them. The XM4 is MUCH better than the XM5 in terms of quality and price. They're comfy, great noise cancellation and sound quality, and have great battery life.
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From the brand
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Sony is a creative entertainment company with a portfolio that encompasses electronics, music, motion pictures, mobile, gaming, and more.
For over 70 years, imagination has been the fuel of everything we do. From how people listen to music, to how they play games, to how they watch TV, our big imaginations have led us to create products that innovate and inspire generations.
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This Item  Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Black WH1000XM4 |  |  |  |  | |
| Price | $348.00 | -22% $269.00 New Price: $348.00 | -33% $39.99 List: $59.99 | -20% $39.95 List: $49.95 | $348.00 |
| Delivery | — | — | Get it as soon as Sunday, Jan 7 | — | Get it as soon as Thursday, Jan 11 |
| Customer Ratings | |||||
| Battery life | |||||
| Noise cancellation | |||||
| Sound quality | |||||
| Bass quality | |||||
| Volume control | |||||
| Sold By | Video & Audio Center - Same Day Shipping | Lonestar Mobile | AnkerDirect | US-Appliance | Focus Camera LLC |
| connectivity tech | Bluetooth 5.0, Bluetooth | Wireless | Wireless | Bluetooth 5.0 | Wireless |
| headphones form factor | Over Ear | Over Ear | Over Ear | On Ear | In Ear |
| connector type | USB Type C | Stereo Mini Jack | 3.5mm Jack | usb,wireless | wireless |
| noise control | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation | active noise cancellation |
| headphones jack | 3.5 mm Jack | 3.5 mm Jack | 3.5 mm Jack | 3.5 mm Jack | — |
| cable feature | Detachable, Without Cable | Without Cable | Without Cable | Retractable | Without Cable |
From the manufacturer
WH1000XM4
Premium noise canceling headphones
Intelligent headphones with mic and Alexa voice control
Industry-leading Digital Noise Cancellation
Hear every word, note, and tune with incredible clarity, no matter your environment. These headphones feature additional microphones that assist in isolating sound while talking on the phone, resulting in improved phone call quality and the reduction of even more high and mid frequency sounds.
Engineering better noise cancellation
Dual Noise Sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of environments.
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Superior call quality
Precise voice pickup, combines five built-in microphones with advanced audio signal processing.
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Speak-to-chat technology
Automatically pauses music when you speak, letting sound in so you can conduct your conversation.
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Amazon Alexa-Built in
Alexa-enabled for hands-free voice access to music, information, and more.
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Ambient Sound Control
Cancel noise while still allowing through essential sounds when you’re listening on the move.
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Quick Attention Mode
Place your hand over the right ear cup for instant conversation.
1 Clear hands-free calling 2 Speak-to-chat 3 Alexa-Built in 4 Ambient Sound Control 5 Quick Attention Mode
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DSEE Extreme
Upscales compressed digital music files
Using Digital Sound Enhancement Engine with Edge-AI, co-developed with Sony Music Studios Tokyo.
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Proprietary technology for premium sound
The 40mm drivers with Liquid Crystal Polymer (LCP) diaphragms reproduce a full range of frequencies.
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Personalized listening experience
Adaptive Sound Control automatically adjusts to your location and behavior.
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Smart Listening by SENSE ENGINE
Automatically detects your activity and balances the noise canceling levels.
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Wearing detection
Pauses playback when headphones are removed and resumes when you put them back on.
1 Next-level Music 2 Premium Sound 3 Adaptive Sound Control 4 Smart Listening 5 Wearing Detection
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All-day power with quick charging
Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback).
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Touch Sensor controls
Pause/play/skip tracks, control volume, activate your voice assistant, and answer phone calls.
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Seamless multiple-device pairing
The WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time.
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Carry case with cable
The supplied carry case is durable and includes a cable for wired listening.
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“Sony | Headphones Connect” App for Android /iOS
Control your ambient sound settings and adjust the sound levels with the Equalizer.
1 30 Hour Battery 2 Touch Control 3 Multiple-device Pairing 4 Carry case with cable 5 Connect with App
Sony Noise Canceling Wireless Headphones
 WH-1000XM5 |  WH-1000XM4 |  WH-XB910N |
|---|---|---|
Noise CancelingYes / Industry Leading | Noise CancelingPremium Noise Cancellation | Noise CancelingDigital Noise Cancellation |
Battery Life30 Hrs, 3 Min charge for 3 Hrs playback | Battery Life30 Hrs, 10 Min charge for 5 Hrs playback | Battery Life30 Hrs, 10 Min charge for 4.5 Hrs playback |
Hands-free CallingYes with 4 microphones | Hands-free CallingYes | Hands-free CallingYes |
Multi Device ConnectionYes | Multi Device ConnectionYes | Multi Device ConnectionN/A |
Special FeaturesAuto Noise Canceling Optimizer, Carrying Case, Wearing detection, Touch Control | Special FeaturesFoldable design, Carrying Case, Wearing detection, Touch Control | Special FeaturesFoldable design, Carrying Case, Touch Control |
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Reviewed in the United States on October 15, 2021
My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).
In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.
Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.
Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
Color: BlueStyle: Headphones OnlyVerified Purchase
Truly a Worthy Successor to the WH1000xm3!
Reviewed in the United States on October 15, 2021
Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don't fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).Reviewed in the United States on October 15, 2021
My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).
In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.
Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.
Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
Images in this review
Top reviews from other countries
Gabrielle
Caro porém o melhor headfone que ja usei
Reviewed in Brazil on September 8, 2023Color: SilverStyle: Headphones OnlyVerified Purchase
Daniel Oliveira
Excelente
Reviewed in Brazil on April 28, 2022Color: BlackStyle: Headphones OnlyVerified Purchase
Daniel Oliveira
Reviewed in Brazil on April 28, 2022
Sobre o cancelamento, funciona de uma forma que eu não esperava. Realmente deixa o ambiente super silencioso. Funciona melhor ainda para sons mais constantes. Então para som de ventiladores, viagens de carro, avião e trem funciona muito bem. Caso aconteça algum barulho do seu lado, ainda escutaremos, porém muito baixo.
O app do fone tem vários ajustes para melhorar a experiência de uso. Como ativação e ajuste baseados na sua localização. Controle de som adaptativo, que vai aprendendo sobre a sua voz pra que depois de um tempo, ele possa reduzir o cancelamento de ruído quando você iniciar uma conversa. (ótimo para ambientes de trabalho).
A qualidade do som é boa. Não é profissional, peca um pouco nos agudos, mas para quem gosta de graves, é ótimo.
O microfone é ok. Se você pretende conversar com alguém em locais barulhentos, não é um bom fone. Em um escritório com barulhos medianos, é bem aceitável.
Sobre a bateria, estou na primeira recarga, usando a mais de 10 horas e o fone está em 90% ainda. Então me parece uma bateria com duração excelente.
Qualidade do material é excelente. Assim como a maioria dos fones é feito de plástico, mas muito bem acabado. É um fone muito bonito. Sobre o conforto, é super macio, não esquenta muito na orelha, e parece que não estou usando fone durante horas.
Resumindo, eu adorei o fone e recomendo pra quem quer um fone de cancelamento de ruído ativo de qualidade, bonito e confortável. Ele não vai te decepcionar.
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Joce C
Increíbles, simplemente increíbles.
Reviewed in Mexico on February 28, 2022Color: BlackStyle: Headphones OnlyVerified Purchase
Joce C
Reviewed in Mexico on February 28, 2022
Ahora si para los que dudan de Dios:
Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.
Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.
En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.
La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.
No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.
Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.
Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.
De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.
Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.
En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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Dusky
Amazing Noise Cancellation & Great out of the box sound.
Reviewed in Canada on February 24, 2022Color: BlueStyle: Headphones OnlyVerified Purchase
romeo teh
sony is the best
Reviewed in Singapore on November 29, 2023Color: BlackStyle: Headphones OnlyVerified Purchase
romeo teh
Reviewed in Singapore on November 29, 2023
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