Shop with Points > Citi ThankYou Rewards
|Eligible Citi cardmembers can use their ThankYou Points or Citi rewards currency at Amazon.com|
Use ThankYou Points or other eligible Citi Rewards currency to shop at Amazon.com
|Customers with an eligible Citi credit card issued in the U.S. that participates in Citi ThankYou Rewards can use their ThankYou Points and customers with an eligible Citi credit card issued outside of the U.S. that participates in an eligible Citi rewards program can use their eligible Citi rewards currency to shop at Amazon.com.|
Enrollment in Shop with Points
|If you have an eligible Citi credit card issued in the U.S., you will be automatically enrolled in Shop with Points and will activate the ability to use your points simply by adding your Citi credit card to your Amazon account and using it to make a purchase. Alternatively, you can self-register by linking your ThankYou and amazon.com accounts at amazon.com/citi. |
If you have an eligible Citi credit card issued outside the U.S. –you can only self-register by linking your accounts. Visit amazon.com/citi to get started. Citi credit card accounts issued outside of the U.S. will not be automatically enrolled.
You must have an eligible Citi credit card in good standing to use Shop with Points at Amazon.com
|Eligible Citi cards include participating Citi credit cards with available ThankYou Points issued in the US, or with other eligible Citi rewards currencies, such as “points”, “miles” and “rebates,” issued by certain Citi affiliates located outside of the U.S.|
Cards issued outside the U.S. which participate in Citi rewards program:
|Customers with eligible Citi credit cards issued by certain Citi affiliates outside the US are also eligible to Shop with Points at Amazon.com by using similar Citi reward points, miles and rebates earned by these non-US cards. To view eligible cards, please|
Frequently Asked Questions
Shop with Points Overview
|What is Shop with Points at Amazon.com?|
|Shop with Points allows customers with an eligible Citi credit card issued in the U.S. to use their available ThankYou Points for eligible purchases at Amazon.com. Similarly, Shop with Points allows customers with an eligible Citi credit card issued by certain Citi affiliates outside the U.S. to use their eligible Citi reward currencies, such as “points”, “miles”, or “rebates”, for eligible purchases at Amazon.com.|
Linking Your Account
|How do I link my ThankYou Points Account to my Amazon.com account?|
Linking your accounts is easy. Simply link your accounts by visiting the Citi ThankYou Rewards page at Amazon.com and clicking the Get Started button in the blue box on the top right. From there follow the online instructions to link your ThankYou Points Account to your Amazon.com account.
If your eligible Citi credit card issued in the U.S participates in ThankYou Rewards, you can also add your eligible card to your Amazon account and use it to make a purchase to be automatically enrolled in Shop with Points and to activate the ability to use your points. Please see special instructions below for details on linking your Citi Chairman or small business credit card.
|Where can I see if my ThankYou Account or Citi affiliate account issued outside the U.S. with eligible Citi rewards program is linked to my Amazon.com account?|
To see if your Account is linked to your Amazon.com account, visit the Shop with Points page in Your Account on Amazon.com. For cards issued in the US, you can also visit thankyou.com and click on the drop-down menu under your name and select My Shop with Points Account. For cards issued outside the US, you can visit your local Citi rewards website.
|How do I contact Citi ThankYou Rewards if I have questions regarding my ThankYou account or my Citi credit card?|
Customers with cards issued in the US - please call the ThankYou Service Center at 1-800-THANKYOU (842-6596). Customers with cards issued outside the US click here for contact information.
|How do I de-link my ThankYou Member Account from my Amazon.com account?|
In order to de-link your ThankYou Member Account from your Amazon.com account, you will need to go to the Shop with Points page in Your Amazon.com Account. Click "Disable" to de-link your ThankYou Member Account.
|Is there a fee to use ThankYou Points at Amazon.com?|
|There is no fee to use Points when using Shop with Points at Amazon.com.|
|Special instructions for Chairman and Business Card accounts:|
|If you have a Citi Chairman Card, CitiBusiness ThankYou Card, CitiBusiness Card, CitiBusiness World Card or AT&T Universal Business Rewards Card you will need to link your ThankYou Member Account with your Billing Account (for Citi Chairman customers) or Business Account (for business card customers). Please refer to the top of page 1 of your monthly statement, just below your name, to locate your Billing Account Number or Business Account Number. Within the registration process, please enter the Primary cardmember’s or Authorized Officer’s name as it appears on the card as “Name on Card”.|
Using ThankYou Points at Amazon.com
|I am a ThankYou Rewards Member but do not have an eligible Citi credit card. Why am I not able to use Shop with Points at Amazon.com?|
|Currently, Shop with Points at Amazon.com is only available to ThankYou members with an eligible Citi credit card that participates in ThankYou Rewards because the credit card account is used to access ThankYou Points.|
|Are authorized users on my credit card account able to use Points for purchases using Shop with Points at Amazon.com?|
|For Citi credit cards issued in the U.S., the primary cardmember and his/her authorized users have the same credit card number, which means authorized users on your eligible U.S. Citi credit card can use ThankYou Points for purchases on Amazon.com, because the card account number is used to access Points. For Citi Chairman cardmembers, only the Primary cardmember is eligible to link their ThankYou Points account to their Amazon.com account. For CitiBusiness ThankYou, CitiBusiness Card, Citi Business World Card or AT&T Universal Business Rewards cardmembers, only the Authorized Officer of the account is eligible to link their ThankYou Points account to their Amazon.com account. Authorized users of your eligible Citi credit card issued outside of the U.S., may only use your Points or other eligible Citi rewards currency if their card account number is the same as yours.|
|How do I use ThankYou Points to pay for an order?|
|You can link your eligible Citi credit card by clicking "Get Started" above. You only need to link your card once. If you are receiving a specific error message when you attempt to link your card, please follow the instructions on the error message. If your eligible Citi credit card issued in the U.S. is saved in your Amazon.com account and you have already made a purchase on your card, you will automatically be shown your available ThankYou Points balance and be able to use them at checkout. If your eligible Citi credit card is not saved in your Amazon.com account or if it's saved but you have not yet made a purchase, you will still need to link your card via the existing self-registration process.|
|To use your ThankYou Points for U.S. issued Citi credit cards to pay for all or part of your eligible purchase, please follow the steps below:|
|1. Checkout through your Shopping Cart.|
|2. Select your payment method and choose the amount of points you want to apply to the total due.|
|3. The points you apply to the order will be deducted from your purchase total and displayed as "Rewards Points" in the Order Summary.|
Shop with Points using Citi credit cards issued outside the U.S.At checkout, whether USD or local currency is selected as the currency of your credit card at checkout, you can Shop with Points. However, if you use Shop with Points to make a partial payment in points or other eligible Citi rewards currency, the ‘cash’ portion of the payment that is charged to your credit card will be in USD.
|Will my points balance be automatically updated in both my Citi ThankYou Points account or similar Citi Rewards Account and my Amazon.com account once I use points orother rewards currency?|
|If you order an eligible item at Amazon.com using points, your points balance on thankyou.com will may not reflect your pending orders at the time the order is placed.|
|Can I use ThankYou Points or other Citi Reward currency to pay for a portion of my Shop with Points order at Amazon.com?|
|Items eligible for Shop with Points at Amazon.com can be purchased using your ThankYou Points or other Citi rewards currency, your eligible Citi credit card linked to Shop with Points at Amazon.com, an Amazon.com gift card, an Amazon Payments Stored Value account or any combination of the above.|
|Are there any products I am unable to buy using Shop with Points at Amazon.com?|
|Amazon.com may restrict the use of points for purchases of certain items at Amazon.com, and these items may change at any time. Items that may not be purchased using Shop with Points at the date of publication include some digital downloads such as music and movies, Kindle downloads, Subscribe and Save items, AmazonLocal items, or AmazonFresh purchases. Shop with Points cannot be used on any other Amazon site such as MyHabit.com or Zappos.com. Additionally, you may not use 1-Click to purchase products when placing an order using Shop with Points.|
|Can I return merchandise that I purchased at Amazon.com with my ThankYou Points or other Citi rewards currency?|
Purchases made with ThankYou Points or other rewards currency at Amazon.com follow Amazon's standard return policies. Please visit the
Returns and Refunds page at Amazon.com for more information.
Terms and Conditions for Using Shop with Points with Citi ThankYou Rewards
In order to use your ThankYou Points, or other eligible Citi rewards currency, such as other points or miles, (“Points”) toward eligible purchases at Amazon.com, you must have either (i) an eligible Citi credit card account issued in the United States that participates in the Citi ThankYou Rewards program (the “U.S. Card Account”) , or (ii) an eligible Citi credit card issued outside of the United States that participates in an eligible Citi ThankYou Rewards program (the “Non-U.S. Card Account”). In addition, you must either be auto-enrolled or complete the self-registration process, as further explained below. After you are enrolled, Citi will provide Amazon Services LLC with information about your ThankYou Account. When you Shop with Points at Amazon.com, in addition to the foregoing, you also agree to the following terms and conditions:
-Auto-enrollment. U.S. Card Accounts will be automatically enrolled in Shop with Points at Amazon.com if: (1) you currently have a U.S. Card Account stored in your Amazon.com account and have used that U.S. Card Account to make a purchase at Amazon.com; or (2) you add a U.S. Card Account to your Amazon.com account and use it to make a purchase at Amazon.com. If you are automatically enrolled, your ThankYou Account will be linked to your Amazon.com account using the Card Account in your Amazon.com account. In the event you are auto-enrolled, you will receive an email from Amazon informing you of the auto-enrollment and how to de-enroll if you do not want to participate. Non-U.S. Card Accounts will not be automatically enrolled.
-Self-registration. U.S. Card Accounts and Non-U.S. Card Accounts may be enrolled in Shop with Points through the self-registration process at Amazon.com. You may want to self-register if, for example, you would like to participate in Shop with Points before you are auto-enrolled (in the case of U.S. Card Accounts) or if you have de-enrolled and later decide you would like to use your Points at Amazon.com. During the self-registration process, your ThankYou Account will be linked to your Amazon.com account using the Card Account you selected. Following self-registration, you will receive an email from Amazon confirming your registration and telling you how to de-enroll.
Citi will deduct from your ThankYou Account balance the number of Points you redeem for your purchase. There is no fee to redeem your Points at Amazon.com. Amazon may restrict the use of Points for purchases of select items at Amazon.com. Citi has the right to change Point to dollar conversion rates at any time. Purchases made with Points are subject to Amazon’s return policy, which can be found at Amazon.com. Citi or Amazon may set minimum Point redemption requirements. If a redemption requirement applies, it will be disclosed to you at the time of redemption.
Any authorized users of your U.S. Card Account may redeem your Points through Shop with Points on Amazon.com upon auto enrollment or self-registration because the Card Account number is used to access the Points. Authorized users of your Non-U.S. Card Accounts may only redeem your Points through Shop with Points on Amazon.com if their Card Account number matches yours.
Certain items at Amazon.com are not available to be purchased using points and these items may change at any time. Additionally, you may not use Points while making purchases with 1-Click. Amazon.com's terms and conditions apply to purchases using Points at Amazon.com and are available at amazon.com.
All credit card payments for Shop with Points purchases on Amazon.com must be made in USD (United States Dollars). As a result Non-U.S. Card Accounts may be charged Foreign Exchange fees when making purchases in USD on Amazon.com.
Additional Citi ThankYou Rewards terms and conditions apply for U.S. Card Accounts and are available at thankyou.com. [Additional terms and conditions apply for Non-U.S. Card Accounts and are available here ] Citi, Citi with Arc Design, ThankYou, Citi ThankYou, ThankYou from Citi and Design, Citi Prestige, Citi Chairman, and Citi Forward are registered service marks of Citigroup Inc. American Express is a federally registered service mark of American Express and is used by Citibank pursuant to a license.
Last updated: February 6, 2017