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iLive Concierge WiFi Wireless Speaker w/Amazon Alexa

3.6 3.6 out of 5 stars 277 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Ask to play music, hear the news, control your smart home, and more with this smart speaker.
Alexa Built-in Learn more

Alexa Built-in

This smart speaker has been certified by Amazon for its built-in Alexa functionality, providing a voice-forward experience to play music, read news, control other smart home devices, and more.

Brand iLive
Speaker Maximum Output Power 5 Watts
Connectivity Technology Bluetooth, Wi-Fi
Mounting Type Tabletop
Model Name Concierge

About this item

  • This refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, and may arrive in a generic box
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

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iLive Concierge WiFi Wireless Speaker w/Amazon Alexa

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Product Description

You can ask Alexa to play music or the news, check the weather, control your smart home and more with iLive's Bluetooth Speaker. You can also pair up to six speakers together on Wi-Fi for a whole home audio experience or use Bluetooth when outside of your home for listening to music on-the-go. Download the free iLive Wi-Fi app to control your music and access Spotify, Pandora Internet Radio, iHeartRadio, TuneIn or other music services with ease. This speaker is not only smart, it's classy. Rich tweed fabric and satin metallic accents give tit an air of luxurious comfort, while the rechargeable battery keeps your music portable at home or on the go for hours!

Customer reviews

3.6 out of 5 stars
3.6 out of 5
277 global ratings

Customers say

Customers have negative opinions about the connectivity and battery life of the speakers. They say that it doesn't connect to the internet and that it disconnects from WiFi a lot. Opinions are mixed on performance, sound quality, value, and ease of use.

AI-generated from the text of customer reviews

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Sound qualityPerformanceEase of useValueBattery lifeConnectivityDurability
25 customers mention "Sound quality"14 positive11 negative

Customers are mixed about the sound quality of the speakers. Some mention it works well and has good sound, while others say it has issues and is screeching. Some say the speaker is not very loud unless connected to wifi and difficult to use. Some customers also mention that the speaker bugs a lot and the whisper mode has now become completely useless.

"...The sound is loud enough for a 20x20ft room. The mikes pick up commands very well from across the room...." Read more

"Doesn't hear very well. I have the others and they hear great. The concierge too have to be close to" Read more

"Received this as a gift less than 3 years ago.The good: Great sound. I like that it can function without being plugged in...." Read more

"...Set up is easy, sound quality is good, battery is not the greatest but it's okay. Still worth the money, I ordered another one." Read more

23 customers mention "Performance"10 positive13 negative

Customers are mixed about the performance of the speakers. Some mention that it works quite good with all Alexa commands, and responds beautifully to Alexa. They also say the sync works perfectly. However, other customers report issues with the speakers not working properly and missing items.

"This speakers doesn’t work . Came with no cables to charge is not working Also the box was tape with clear tape. . I waste my money ...." Read more

"...The sound is loud enough for a 20x20ft room. The mikes pick up commands very well from across the room...." Read more

"...Only good for turning lights on & off...." Read more

"...The sync worked perfectly and I am enjoying using it every day. It works well with all Alexa commands and I can take it all over the house to enjoy...." Read more

13 customers mention "Ease of use"6 positive7 negative

Customers are mixed about the ease of use of the speakers. Some mention that they were easy to set up and use, while others say that it was not easy to setup. They also say that the battery life is poor and that it connects to the Alexa app which is very difficult to navigate how to use.

"...It took a while to fully set up. I needed to sign into my Amazon account to get additional useful info but that was after the initial setup...." Read more

"...Set up is easy, sound quality is good, battery is not the greatest but it's okay. Still worth the money, I ordered another one." Read more

"...times but tv commercial comes on that says “Alexa” & it starts trying to do that command...." Read more

"So easy to set up, you can set up both the Bluetooth speaker and basic Alexa functionality with the ilive app..." Read more

12 customers mention "Value"6 positive6 negative

Customers have mixed opinions about the value of the speakers. Some say it's an excellent product for the money, while others say it was a waste of money.

"...Still worth the money, I ordered another one." Read more

"...Sad that it turned out to be a waster of $. On to the next great idea I guess. Save your money." Read more

"...on the Concierge but make calls and I find the product an excellent purchase for the money. I plan to get two more." Read more

"...2nd Alexa I’ve purchased, they are both garbage. Over priced light switch with the ability to play music or prepurchased audio books...." Read more

19 customers mention "Battery life"0 positive19 negative

Customers are dissatisfied with the battery life of the speakers. They mention that it doesn't have as much life as their cell phone, it won't take a charge, and it just doesn' t last very long. Some say that the speakers didn't work and came with no cables to charge.

"This speakers doesn’t work . Came with no cables to charge is not working Also the box was tape with clear tape. . I waste my money ...." Read more

"...Loved the wireless with Alexa to take out by the pool. Battery life went downhill after a few years and the speaker reverted back to having to 'tap'..." Read more

"...The bad: The battery wont take a charge...." Read more

"...Set up is easy, sound quality is good, battery is not the greatest but it's okay. Still worth the money, I ordered another one." Read more

7 customers mention "Connectivity"0 positive7 negative

Customers are dissatisfied with the connectivity of the speakers. They mention that it would not connect to the internet, has issues connecting to dual band wifi, and starts to disconnect from WiFi a lot.

"...It was working fine with the old internet but it just won't connect to the new internet. Anyone have any ideas to get this to work again?" Read more

"...Wouldn't connect to the internet, and when they did, I couldn't get them to do anything...." Read more

"...It just doesn't last very long. It starts to disconnect from wifi a lot, then the speaker makes noises constantly. It's just not a good buy." Read more

"Worked great for about one week. I would get a lost internet connection and sometimes would work after I went through all the setup steps again...." Read more

3 customers mention "Durability"0 positive3 negative

Customers are dissatisfied with the durability of the speakers. They mention that the plug for charger broke, the USB broke, and the charging port went bad.

"...The battery life dropped to an hour at best. Then the charging port went bad...." Read more

"Loved it for about 4 months , then plug for charger broke . I can’t charge so it is useless ...." Read more

"...I’ve had it for about 4 months and the usb broke so I’m not even able to charge it anymore. DO NOT BUY THIS SPEAKER!!!!!" Read more

Don’t work
4 out of 5 stars
Don’t work
The cord to charge will not stay in and don’t know about the battery life but did try to charge how can I get a replacement
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Top reviews from the United States

Stuart Montgomery
5.0 out of 5 stars New Problem
Reviewed in the United States on June 17, 2024
Verified Purchase
My unit Has been working fine for 5 years. I changed internet companies yesterday and now it will not connect to the internit. Keeps saying the password is wrong and to verify it. There is nothing wrong with the password. It was working fine with the old internet but it just won't connect to the new internet. Anyone have any ideas to get this to work again?
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Reina
1.0 out of 5 stars Don’t buy used stuff . Buy new ones.
Reviewed in the United States on June 20, 2020
Verified Purchase
This speakers doesn’t work . Came with no cables to charge is not working Also the box was tape with clear tape. . I waste my money . I don’t return it because I lost the return receipt, but is garbage . Not happy with this .
One person found this helpful
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Amazon Customer
4.0 out of 5 stars Very satisfied with the price and performance
Reviewed in the United States on October 17, 2018
Verified Purchase
$40 from Walmart. Need a cell phone and to download ilive.com software to set up (given name to do this). Have your wifi name and password ready. To listen to music I had to connect the device to a music source, e.g. Pandora, so needed my Pandora's ID & PW. It took a while to fully set up. I needed to sign into my Amazon account to get additional useful info but that was after the initial setup. The sound is loud enough for a 20x20ft room. The mikes pick up commands very well from across the room. The response time to my requests is a bit longer than I expected - a few seconds. I've only had it one day and all seems OK.
9 people found this helpful
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Artis Lovelady III
5.0 out of 5 stars Super loud, use it outside working in my backyard to play Pandora Radio, Alexa weather reports
Reviewed in the United States on April 18, 2019
Verified Purchase
This is my second iLive Concierge, I have one in my study/Exercise room and this current one I use outside in the backyard to play Pandora radio while I work. I can hear it all over the backyard loud and clear and later I use it in my bedroom to ask about the weather next day and wake me up after at certain times in the morning. I always have it plugged in so I do not know the true battery life. I unplug it and move from outside to inside so it is on battery only so long before I plug it in again. Also I have had Alexa tell me jokes from Amazon Prime ebooks that was cool.
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October Sunshine
3.0 out of 5 stars Was awesome right out of the box...and 6 months later, not so much.
Reviewed in the United States on October 13, 2022
Verified Purchase
Wanted a replacement for my Amazon Tap speaker. Loved the wireless with Alexa to take out by the pool. Battery life went downhill after a few years and the speaker reverted back to having to 'tap' to use Alexa to control it, when they had updated the app to make it straight voice control. Found this speaker and it seemed all my problems were solved! For about 6 months. The battery life dropped to an hour at best. Then the charging port went bad. It still works, but I have to lay the speaker on it's side to put pressure on the cord to keep it in 'just the right spot' to charge/power it. At this point, I have an extension cord run out to the deck to plug the speaker in so it's on long enough for me to get my workout in. Sad that it turned out to be a waster of $. On to the next great idea I guess. Save your money.
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Richard a.
5.0 out of 5 stars Inferior
Reviewed in the United States on April 20, 2019
Verified Purchase
Doesn't hear very well. I have the others and they hear great. The concierge too have to be close to
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P Giordano
2.0 out of 5 stars Poor battery life
Reviewed in the United States on July 13, 2020
Verified Purchase
Received this as a gift less than 3 years ago.
The good: Great sound. I like that it can function without being plugged in.
The bad: The battery wont take a charge. Contacted the company and was told "We are sorry to inform you that we don't carry the part which you are requesting for. This unit comes in with the 90 days warranty period from the date of purchase.
If the unit is within warranty period and if you have a sales receipt then we can go ahead and replace the unit.
Thanks, Jay DPI, Inc.

yeah.. 90 days warranty then you can throw it away.

Don't waste your money on this.
3 people found this helpful
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Gabrielle
5.0 out of 5 stars Works great, not puppy proof
Reviewed in the United States on October 16, 2019
Verified Purchase
I've had this for over a year and had no problems with it until our puppy ate it. Set up is easy, sound quality is good, battery is not the greatest but it's okay. Still worth the money, I ordered another one.
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Gabrielle
5.0 out of 5 stars Works great, not puppy proof
Reviewed in the United States on October 16, 2019
I've had this for over a year and had no problems with it until our puppy ate it. Set up is easy, sound quality is good, battery is not the greatest but it's okay. Still worth the money, I ordered another one.
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5 people found this helpful
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