Frequently Asked Questions
What's included with this service?
- A tech will come to your home or office at a time that is convenient for you
- All replacement parts are included in the price
- Your device will be restored to working order. No charge if device can't be fixed
- User must backup phone data before service
- Most repairs can be completed in less than an hour
Do you need my SIM card?
No. Your data will stay private, with you. The pro will have a SIM card they can use to test the phone. You can put your SIM card in a spare phone if you like.
What about my data?
The pro will make sure your data and privacy are respected and protected. For example, you won't need to leave your SIM card with your pro. Also, with most repairs, there's no risk to losing data.
How long does it take?
Repairs typically take between 15 and 90 minutes, depending on the complexity of the repair and the device involved. Most customers wait while the tech repairs their phone.
All pros available in your area
Providers are required to be background-checked, insured, and licensed (if applicable). Learn more
Shop with confidence
All of our pros are:
Vetted We only invite providers who have a strong track record of service quality. We screen through a combination of media searches, online interviews, and reference checks.
Background-checked We conduct comprehensive business background checks and require each provider you work with to pass a 6-point criminal background check.
Licensed and insured All providers are required to maintain any necessary insurance and trade licenses.
Proven Performers Providers must meet ongoing performance targets including responsiveness, quality, and ratings.
Learn more about Estimates
How do estimates work?
Pros base their estimates on a standard scope of work, and 9 out of 10 customers see no change in final pricing. You will have a chance to review the service details and confirm final pricing with your pro before the work begins.
By Walter on Sep 17, 2017 in 34479
iPhone Repair - 6s+, Screen, Your Location - Fulfilled By The Complete Cleaning Company Verified Purchase
Jason the service tech was excellent. His work ethic was beyond reproach. The time and effort he put into fixing my phone was outstanding. There is no way that I can give Jason anything but the highest praise. The service he rendered proved his statement that he wouldn't provide service less than the best!!!
By Jeff Klaburner on Sep 17, 2017 in 17038
Technician was polite and courteous. It seemed our iPhone 6+ had a seal under the screen that usually not there when replacing the screen (per technician). So in getting that far, the screen was badly damaged more than originally. I assume this is normal when replacing an iPhone screen. The seller quickly replaced the entire iPhone (new). Even though I was a bit angry during through the process, our iPhone was delivered 2nd day and just needs a visit to our Verizon store to swap the SIM card. DISH went above and beyond to make this situation right. So 4 four stars for excellent and quick customer service response. I would use this service again if I new that an iPhone did not have the "special" seal attached to the screen.
By Trek on Sep 15, 2017 in 18036
iPhone Repair - 5/5C/5S, Screen, Your Location - Fulfilled By Double K Enterprise LLC Verified Purchase
Very professional. He was on time. The repair was fast. Overall an excellent job done.
By Lisa Bagurdes on Sep 14, 2017 in 53590
iPhone Repair - 5/5C/5S, Screen, Your Location - Fulfilled By Dish Smart Home Services Verified Purchase
I couldn't find the iphone that needed repair. Chris waited for 15 minutes while I found the phone. Phone looks and works great. Thanks!
Reviews from around you
By ShiningSeoul on Sep 13, 2017 in 21045
There is one guy who does the iPhone repairs and he is worth waiting for. He took apart the screen and replaced the phone with a new one like it was nothing. He did an excellent job. 10/10 would get service completed by him again.
By TA1275 on Sep 11, 2017 in 20006
iPhone Repair - 6 Plus, Screen, Your Location - Fulfilled By Quantum Cell Repair Verified Purchase
Quick, professional service. My screen is no longer full of cracks.
By David Platt on Sep 09, 2017 in 20190
Repair was done correctly
By T. Webb "Photon" on Aug 31, 2017 in 20814
iPhone Repair - 6, Screen, Your Location - Fulfilled By IT Associates, LLC Verified Purchase
Exactly as anticipated. Served my need perfectly.
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Services is a new and simple way to buy and schedule professional services such as furniture assembly, house cleaning, and lawn care directly on Amazon. You can add a pre-packaged service right to your cart. We've handpicked the best service providers in your neighborhood and require all service pros to be background checked, insured, and licensed if applicable. Learn more
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