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iRobot Roomba i7+ (7550) Robot Vacuum with Automatic Dirt Disposal - Empties Itself for up to 60 Days, Wi-Fi Connected, Smart Mapping, Works with Alexa, Ideal for Pet Hair, Carpets, Hard Floors
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| Brand | iRobot |
| Model Name | Roomba i7+ |
| Special Feature | 10x Suction, Smart Mapping, Powerful Suction, Ideal for Pet Hair, Wi-Fi Connected, Works with Alexa, Carpets & Hard Floors, Recharges & Resumes See more |
| Color | Black |
| Product Dimensions | 13.34"L x 13.34"W x 3.63"H |
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About this item
- ALWAYS GETTING SMARTER - Quality that lasts; Intelligence that grows; equipped with advanced hardware capable of providing the intelligent features you love today, and access to our latest advancements in the future
- COMPLETE CONTROL OF YOUR CLEAN - With Smart Mapping, your robot knows your kitchen from your living room, so you can decide where it cleans and when; With Keep Out Zones, your robot knows to avoid sensitive areas like pet bowls or play areas
- Roomba, CLEAN MY KITCHEN - Enjoy hands-free control with Alexa and the Google assistant*
- ALWAYS GETTING SMARTER - Quality that lasts; Intelligence that grows; equipped with advanced hardware capable of providing the intelligent features you love today, and access to our latest advancements in the future
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From the manufacturer
iRobot Roomba i7+ Features
Cleans up after you, & itself
Forget about vacuuming for months at a time with the Clean Base Automatic Dirt Disposal that allows the i7+ to empty itself for up to 60 days.
Powerful performance
10x the Power-Lifting Suction & Dual Multi-Surface Rubber Brushes that pull in dirt, debris, & pet hair from wherever it hides.
Guided by serious smarts
Intelligently maps & cleans an entire level of your home. With vSLAM navigation, i7+ maps your home to navigate in neat, efficient rows.
New App, New level of clean
From customizable routines to customizable maps, complete control is in your hands. Personalized cleaning suggestions help you stay ahead of messes.
Vacuums messes in the moment
Cereal on the floor? Cat knock over a potted plant? The i7+ can target specific areas within your rooms, like in front of the couch or under a table.
A clean unique to you
Learns from your cleaning habits to offer up customized schedules. Suggests extra cleanings when pollen count is high or during pet shedding season.
Complete control of your clean
With Imprint Smart Mapping, your robot knows your kitchen from your living room, so you can decide where it cleans & when.
Steer clear of objects
You can tell your robot to stay away from certain areas or objects with customizable Keep Out Zones.
Ideal for homes with pets
Unique Dual Multi-Surface Rubber Brushes don't get tangled with pet hair. High-Efficiency Filter traps 99% of cat & dog dander allergens.
The dream team of clean
With Imprint Link Technology, the Roomba i7+ robot vacuum & Braava jet m6 robot mop team up to vacuum then mop automatically in perfect sequence.
Clean without lifting a finger
Through the iRobot Home app or your Google or Alexa voice assistant, simply tell your robot when & where you want it to clean – & consider it done.
Take out the dirty work
Clean Base Automatic Dirt Disposal holds 60 days of dirt, dust, & debris
Videos
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MUST WATCH - How does this do in a house with 2 cats!?
Zoey & Casey

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Customer Review: SO many great features! ZONES!!
Sha

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Must Buy- iRobot Roomba i7+ (7550) Robot Vacuum
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Product information
| Customer Reviews |
4.2 out of 5 stars |
|---|---|
| Best Sellers Rank | #75 in Home & Kitchen (See Top 100 in Home & Kitchen) #1 in Robotic Vacuums |
| ASIN | B07GNPDMRP |
| Style Number | i755020 |
| Global Trade Identification Number | 00885155015709 |
| UPC | 885155015709 |
| Brand Name | iRobot |
| Model Name | Roomba i7+ |
| Included Components | 1 Extra High-Efficiency Filter, 1 North American Line Cord, 1 Roomba® i7+ Robot Vacuum, 1 Clean Base™ Automatic Dirt Disposal, 2 Dirt Disposal Bags, 1 Extra Side Brush |
| Color | Black |
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Warranty & Support
Feedback
| Item Weight | 3.38 Kilograms |
|---|---|
| Item Dimensions L x W x H | 13.34"L x 13.34"W x 3.63"H |
| Power Source | Battery Powered |
|---|---|
| Batteries are Included | Yes |
| Voltage | 14.4 Volts |
| Capacity | 60 days |
| Compatible Devices | Amazon Echo, Google Home |
| Form Factor | Robotic |
| Control Method | Voice |
| Filter Type | High-Efficiency Filter |
| Battery Life | 75 minutes |
| Battery Type | Lithium Ion |
| Surface Recommendation | Carpet, Hard Floor, Tile, Wood, Laminate, Vinyl, Marble |
| Special Features | 10x Suction, Smart Mapping, Powerful Suction, Ideal for Pet Hair, Wi-Fi Connected, Works with Alexa, Carpets & Hard Floors, Recharges & Resumes |
| Controller Type | google_assistant, vera, amazon_alexa |
Product Description
Vacuuming that fits seamlessly into your life. The i7 plus learns your home and navigates to where the messes are, right when they happen—so you can effortlessly keep your floors clean. Just say to Google Assistant or Alexa voice assistant, “Tell Roomba to clean under the kitchen table” and consider it done. After each cleaning, the i7 plus empties itself into Dirt Disposal bags that hold up to 60 days of debris so you can forget about vacuuming for months. Personalized cleaning recommendations and seasonal suggestions help keep floors clean year-round, and 10x the Power-Lifting suction paired with self-emptying convenience help make life a whole lot easier. (compared to the Roomba 600 series cleaning system) (Alexa and all related logos are trademarks of Amazon or its affiliates. Google is a trademark of Google LLC).
Top Brand: iRobot
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the cleaning ability and ease of use of the robotic vacuum cleaner. They mention it's a perfect way to clean when you are tired from a long day, has automatic dirt disposal, Wi-Fi connectivity, and smart mapping capabilities. Customers also appreciate the self-emptying feature and that it picks up pet hair. However, some customers differ on functionality, value for money, suction, and the mapping feature.
AI-generated from the text of customer reviews
Customers like the cleaning ability of the robotic vacuum cleaner. They mention it's the perfect way to clean when they are tired from a long day, and they appreciate the self-cleaning brush rolls. Customers also mention it has automatic dirt disposal, Wi-Fi connectivity, and smart mapping capabilities. They say it improves the cleanliness of their homes and diminishes allergy issues. They appreciate the dual rotating brushes, built-in mopping capability, and a dirt compartment.
"...at instructions on various YouTube site I found how easy it was to clean around wheels, clean single wheel in front of iRobot, to remove strings etc...." Read more
"...navigation, object avoidance camera, dual rotating brushes, built in mopping capability and a physically thinner footprint so it can get under my..." Read more
"...And I have to admit that the house stayed much cleaner than it was with me vacuuming only once a week...." Read more
"...The replacement was NOT configured for a clean base so the dust bin did not have a cleaning port...." Read more
Customers find the robotic vacuum cleaner easy to set up and use. They mention it makes their lives much easier, avoids obstacles, and maps the house quite accurately.
"...This camera needs light, mind you. Out of the box is a very simple setup just plug in the base, set the robot in it, add the robot to the app...." Read more
"...It simply goes around her.I love the mapping feature and it’s ease of use. It mapped my laundry room and dining room as one area...." Read more
"...Very user friendly and intuitive.The first time around the house I thought it was just going on a fast tour to get the lay of the land...." Read more
"...5 out of 5-star rating and highly recommend it to anyone seeking a hassle-free and thorough cleaning solution.Epilogue..." Read more
Customers like the self-emptying feature of the robotic vacuum cleaner. They mention it works like a charm, is incredible, and completely empties the robot. Some say the auto disposal is well worth not having to clean the Roomba dust bin daily.
"...The self-emptying was a Bonus. I didn't have to have that until I 'knew what I didn't know.' We finally decided to take the chance...." Read more
"...Save rooms and tell it to do only certain rooms* Self-emptying for the vacuum-only component*..." Read more
"...This eliminates the need for frequent emptying, a task that used to be messy and time-consuming...." Read more
"...The key cons here are battery life, recharge time, the auto-empty base and getting stuck...." Read more
Customers like the vacuum's ability to pick up pet hair. They mention it does a good job picking up dog hair, dust, dirt, and crumbs. Some say it keeps the dog hair under control and has reduced manual vacuuming.
"...much better than the dual port design the N8 uses, so no problem with stuck pet hair...." Read more
"...wifi phone control software updates/notifications/scheduling/good with pet hair..." Read more
"...The Clean Zone capability seems to work; haven't exercised the Keep Out Zone option yet." Read more
"...However, the Roomba i7+ tackled pet hair with ease, leaving my carpets and hard floors immaculate. Automatic Dirt Disposal..." Read more
Customers have mixed opinions about the functionality of the robotic vacuum cleaner. Some mention it does a great job, while others say it rarely works and the main brush stopped functioning properly after about 5 months.
"...Regarding self-emptying...works good but VERY VERY load for 15-30 seconds while debris from robot into base is..." Read more
"...It is unfortunate that iRobot doesn't allow overnight or other long pauses (90 minutes max). I then started just doing mapping without cleaning...." Read more
"...-Smart Maps works really welli7 Cons:-Old school vSLAM bump sensor tech that will mar the more stuff it bumps into..." Read more
"...It's not perfect, but it is a very well developed product (also, it gets wifi updates as they come out, as the company improves it algorithms)...." Read more
Customers have mixed opinions about the value for money of the robotic vacuum cleaner. Some mention it's absolutely worth the price, while others say it's not at all worth the money and disappointed for the high cost.
"...Roborock looks promising but their top end model is relatively expensive and doesn't have an auto-empty bin as of the date of this review...." Read more
"This Roomba is well worth the money. We have used a Roomba off and on for over ten years...." Read more
"...It was a disaster...." Read more
"...They can be a bit expensive if you decide to buy multiple of them but they do exist if you have a problem area that can trip the robot up...." Read more
Customers have mixed opinions about the suction of the robotic vacuum cleaner. Some mention it vacuums well, while others say it doesn't vacuum anywhere but the corners and does the same spot over and over.
"...First up, the N8 Pro+ which boasts variable suction levels that auto-switch depending on the floor type, low noise levels, laser 3D LiDAR tech for..." Read more
"...After some time, I figured out that the dust bin was full, but could not figure how to use the self-emptying feature...." Read more
".../ability to work itself out of situations and decent suction. The self-emptying was a Bonus...." Read more
"...While the roomba does have a vacuum to suck the dirt in, it is NOT a vacuum cleaner, and never will be. It cannot deep clean a carpet...." Read more
Customers have mixed opinions about the mapping feature of the robotic vacuum cleaner. Some mention they love it and are able to set rooms and schedules to clean. Others say the mapping is laughable and regularly gets lost.
"...job cleaning, is pretty quiet while running, and has some nice features in the iPhone app...." Read more
"...The completed map was excellent and they even attempt to add room dividers so you can partition areas of your house for more granularity...." Read more
"...I should have it by 12/16/2020. Unfortunately, the map will have to be generated again (third time) but he assures me it will be a much smoother..." Read more
"...It simply goes around her.I love the mapping feature and it’s ease of use. It mapped my laundry room and dining room as one area...." Read more
Reviews with images
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So far, maintains 5 star rating.
The following is a summary of my experience with my new iRobot I7+
I bought this vacuum to replace my Neato Connected which was very good at cleaning but left a lot as far as reliability; in less than 5 years I had to have it repaired 3 times at a cost of almost $400. This for a relatively expensive robot. When the battery failed ($70.00) and the robot started not knowing where it was I decided enough is enough.
When I got the iRobot I followed installation instructions which were pretty straight forward, updated the software (again very easy), and then waited for it to fully charge. I then sent it out to clean my whole house (about 2200 sq ft). It ran for about a hour and then went back to base to recharge. I started up after charging and ran for another 10 minutes when it stopped with error message saying problem with dust bin on robot (not dustbin in base). One of nice things is that error message is displayed in iPhone app which also has a "Learn more" button which brings you to a little tutorial on how to resolve the problem. Followed instructions and cleaned the dust bin in the robot. Kind of a nice feature. Turned it back on and 5 minutes later same message. Did this several times and was about to just send it back but decided to give YouTube a try. Entered message text and got to video showing same stuff as Learn More but also said to take out the two brushes and clear anything there. Sure enough, there was a paper clip there which was stopping the brushes. Cleared the paper clip and it's been fine. Fault was with Learn More. With what appears to be a very user friendly function, I expected that anything there would tell me about ALL sources and resolutions regarding the problem so this was just an incomplete implementation of the facility.
Sent the iRobot to to clean my whole house a 3-4 times and it was still not able to put together a full view of the house so that I could use the map to tell it t clean just one area. After looking around a while a found an option in the iPhone app that says "Just go out an map the house without doing any actual cleaning" which allows the whole house to be mapped on one charge. Once that was completed I was able to see my house map and label rooms, adjust walls, etc. Once I had my house mapped I was able to: 1) name rooms 2) adjust walls between open rooms 3) create "cleaning areas" consisting of one or more rooms. Really a nice feature worth the upgrade from I3 to I7.
Just sent the robot out to clean just my bedroom and it started fine, went directly to bedroom, cleaned whole room, and then returned to base and emptied it's dust bin -- just as expected.
Oher things to watch out for:
1) Robot picked up small piece of paper (1.5"x2") and sucked it into it's bin. But when it went to base to be emptied the paper blocked the opening in robot which allows debris to be drawn into base. Robot threw another message and I was able to see the problem. Removed paper and all OK.
2) Regarding self-emptying...works good but VERY VERY load for 15-30 seconds while debris from robot into base is being processed. Would not recommend running this during the night; the noise will surely wake you up.
3) Dust bin in robot is very small compared to my previous Neato vacuum. If you do not get the I7+ with self-emptying base, depending on size of your house, you may have to empty bin multiple times. Of course, my Neato died a couple months ago so there was some accumulated dust and debris picked up in this first cleaning.
That's it for day one and two. Once past the "problems" the I7+ does a good job cleaning, is pretty quiet while running, and has some nice features in the iPhone app. Assuming I run into no further problems I'd recommend get the i7+ (no s much the I7 due to size of dust bin).
Day 2-7; no problems and my house is staying a lot cleaner than depending on me to sweep and dust.
Couple months later ... Had some problems with robot that were addressed via conversations with support team over three days -- who very very nice. After factory reset and full mapping run problems went away. One suggestion ... I was having t he robot clean the while house (2200 sq ft) in one pass which required a few stops for recharging. The result was that it sometimes did not make it back to charger or forgot where it left off. My solution was to have it clean 1/4 of the house each day for 4 days. Since doing that I've had no problems.
If you've done your homework, watched Vacuum Wars videos on YouTube and compared all available options right now, you may have landed on these 2 as your top contenders. The S9 looks nice but it's way too expensive and the reviews just aren't good enough. Roborock looks promising but their top end model is relatively expensive and doesn't have an auto-empty bin as of the date of this review. There is no "perfect" robot in existence right now, in my view. I'm a 5 year owner of a Roomba 960 that had to be returned 3 times initially and repaired once out of warranty before it reached a stable state for me. I figured it was time for an upgrade. I was not optimistic about the i7 at all due to previous 960 issues and for that reason purchased the Deebot first as an extremely impressive option full of advanced tech. I'll give you my experience with both and why, much to my surprise, I landed on the i7 as the robot I will keep.
First up, the N8 Pro+ which boasts variable suction levels that auto-switch depending on the floor type, low noise levels, laser 3D LiDAR tech for navigation, object avoidance camera, dual rotating brushes, built in mopping capability and a physically thinner footprint so it can get under my kitchen cabinets where my 960 gets stuck, daily. The functionality of the Ecovacs app is all there but my gripes are mainly around the layout, button naming and settings menus. I didn't find it very intuitive at all but all the key features are there: house mapping and virtual keep out zones being my top priorities. I did have some trouble with the initial configuration of the keep-out zones but got there eventually. The robot functions very well in general and is a very good vacuum, all told.
The downsides that I experienced, however, were enough for me to return it. The key cons here are battery life, recharge time, the auto-empty base and getting stuck. Your first step with the N8 is the initial mapping of your floorplan which must be completed fully before you can do anything, I mean anything. It runs the vacuum during this mapping so battery consumption will be high. The i7 by comparison can do mapping runs with the vacuum turned off making it a much more streamlined process. I found the battery life to be much lower than the advertised 110 minutes netting a maximum of 75 minutes. The bigger problem is that it takes HOURS to recharge, so depending on when you start your cleaning run, this thing could quite literally run all day. For example in my situation, 635 square feet cleaned took 110 minutes of total run time with a required charge in the middle. This netted a total of nearly 6 hours to complete! Unacceptable. Also important to note is that the N8 will want to recharge at 15% battery, so the most you ever really get out of this thing is 85%.
The next big problem for me was the design of the auto-empty base. They opted to use a dual port discharge method that sucks from 2 doors in the dust bin simultaneously. If you have pet hair to deal with, like I do, it was unable to suck out any of it, just leaving stranded clumps hanging from each port in the dust bin.
The final nail in the coffin was that despite all the advanced tech in the N8, cameras, lasers, etc, it STILL got stuck under the dining room table/ chairs just like my 960 does. Too many concessions so I sent it back and tried my luck with the i7+.
N8 Pros:
-Competitive price (usually on sale)
-Premium look and feel
-Advanced tech (cameras, lasers...)
-Powerful variable suction
-Systematic cleaning pattern
-Free in-box extras (bags, mop pads)
-Awesome low noise levels
-Lower physical profile so glides under kitchen cabinets
N8 Cons:
-Initial mapping will take a VERY long time and must be fully completed
-Even with Lidar, mapping, sensing etc it still gets stuck
-Battery life is terrible (more like 75 minutes at best) vs 110, charging time is worse (1 cleaning + charge cycle = 5 hours!)
-85% max usable battery is abysmal, Roomba will drain itself to nothing
-Dual port self-empty in the base creates problems, especially for pet hair
With the N8 returned I found the i7 on sale for the same price and pulled the trigger to give iRobot yet another chance. Much less advanced overall tech here, the same "crash into everything" sensor mode as the old Roomba models, no fancy lasers here but the camera does use iAdapt to map out objects. This camera needs light, mind you. Out of the box is a very simple setup just plug in the base, set the robot in it, add the robot to the app. I was prompted with a firmware update right away so let that run and waited until the next day to do the initial mapping run. Being able to just wander around without the vacuum running is such a simple but meaningful feature here. One battery charge and you should have a map of your floorplan, vs 2 runs + 1 charge on my N8. The completed map was excellent and they even attempt to add room dividers so you can partition areas of your house for more granularity. This is really cool and allows you to choose certain areas to clean on certain days or times if you want. No-go zones and room labels are also easily applied here. VERY intuitive app layout, button naming scheme, settings menus. You can tell iRobot put a lot of effort into this. So I did the mapping run then followed with a "vacuum everywhere" run, no virtual barriers yet. Not only was the robot able to navigate my entire floor cleaning everything, it didn't get stuck once, even under the kitchen cabinets or dining room chairs, truly impressive. It did need a charge in the middle but at an hour or so to top up, the cleaning process completes in a much more reasonable time period. The rubber brush rolls are great for hair of all kinds and manage to pass it to the dust bin without tangles. i7 triggers the auto-empty base which is LOUD like a jet taking off but wow is it effective, nothing left in the dust bin after, not a strand of long cat hair. iRobot used a single port suction method for the base which works much better than the dual port design the N8 uses, so no problem with stuck pet hair. For comparison, the i7 cleaned 658 sq ft in 133 mins of cleaning plus a 75 minute charge. Half the total time of the N8. Cool!
As for the downsides, there are a few but minor considering the system actually works well. First is the bump sensor design. I know the i7 first came out 3 years ago and once the robot learns your house it should be more gentle, as they claim, but this just feels like ancient tech at this point. Not only that, the RCON sensor, which is the protruding eye in the middle above the bumper, takes plenty of direct hits as it activates the bumper it sits on. This is the part I needed repaired on my 960 as one day it actually broke off due to years of repeated impact. iRobot should do like the others in this space and move it somewhere else safer! The unit itself is thicker than the N8 so doesn't glide under my cabinets but so far has managed to avoid getting stuck. The single rotating brush isn't as effective as the dual brushes on the N8 and you would need to buy a separate mopping robot, if you care about that. The other thing to keep in mind is that the Roomba can't see well in the dark, it needs light to do its thing.
Overall I'm very pleased with the i7 and intend to keep it. All the areas the N8 falls short work as intended or better on the i7, despite being lower tech. And this is after I was almost positive I wouldn't buy another Roomba!
i7 Pros:
-Competitive price
-Premium look and feel
-Systematic cleaning pattern
-Free in-box extras (1 bag, filter, rotating brush)
-Excellent battery and charging performance
-Excellent auto-empty base
-ZERO issue with long pet hair
-Intuitive and granular control via the app (clean zones, no go zones, defined rooms that can be scheduled)
-Smart Maps works really well
i7 Cons:
-Old school vSLAM bump sensor tech that will mar the more stuff it bumps into
-RCON sensor sits in harms way atop the bumper
-Single rotating brush could be improved
-Room lighting is required, this thing doesn't do well in the dark
-No variable speed motor = higher noise, about the same as my 960
Top reviews from other countries
A few things stand out right away compared to the older iRobot I use in my office. To start, the noise of the vac is a lot less...it's more than a buzz, but it's not sounding like industrial cleaning devices on my floors! Second, the battery seems to last longer; I can get almost an hour out of the i7+ while my older iRobot complains after about 20 minutes. Third, this one is a lot smarter: it remembers where it's cleaned and continues where it leaves off while running back to the base station to empty and recharge. Fourth, my older one keeps getting stuck hanging off a stair or wedged in a corner between furniture; this i7+ has not hung up on a step yet, and has managed to extricate itself from several tight spots. Lots of improvements!
As for the auto dirt disposal system, so far it's worked fantastically. Either under control of the app or the robot, the vac snuggles in to the charging station and a vacuum starts up (quite noisy compared to the robot...about the same as a regular vac) and sucks all the dirt from the robot dirt container into the bag in the upright unit. It takes about 15 seconds, and a quick inspection shows it does a really nice job of emptying the robot. every now and again you still need to go in and give the rollers a clean (especially if you have pets, like I do) and wash out the dirt bin, but I am doing that once every two to four weeks, which is fine. As for the dust bin in the receptacle, it tends to last about four weeks (the first house cleaning it filled in two days, but four dogs and a cat were the reason). I suspect without pets I would only replace the bag every month of two. The bag itself is a clever design with a sliding door to ensure you don't spray dirt all over when you remove the bag.
I've been really impressed with this i7+. Its' not caused one issue so far, and while that's too good to last, I'm delighted with the system. So much so that I'm considering a second for the other floor of the house. This isn't inexpensive, but when I think I pay office cleaning staff to do the same job vacuuming the floor, this pays for itself in a month! I've read lots of negative comments in posts here and elsewhere, but so far, I have zero to complain about.
Update: After two years, these i7s are still working perfectly. I have several s9+ too, and they are a pain to work with; they always jam, stop working, and report dirty sensors every day. The i7s just work, perfectly. I will be replacing my s9s with i7s. I can't recommend the i7+ enough!
I was not disappointed.
I have now owned the product for a couple of weeks and will not be returning it. I have nothing but positive things to say. The battery life is impressive - it has done up to 90 minutes before returning to base to charge. The initial few times of vacuuming our main floor took quite a while as it was still learning the area. Now, if I send it to the Kitchen it can be done in 10-15 minutes. One does not need to look further than inside the brilliantly designed vacuum bag after a few rounds of cleaning to see this product is worth its weight in gold. It pulls up SO much dirt!
This brings me to the app, which I use on iOS. I am the kind of person who is highly critical and believes the vast majority of apps available today, especially those relating to "smart XXXXXX", are utter crap. I was so pleased to see that the iRobot app is not only not utter crap, it is an absolute joy to use. From setting up a schedule, to working with the map - adding dividers, rooms, and 'no go' areas, it's all worked flawlessly and intuitively. We have become so accustomed to needing to try things repeatedly or wait for spinning circles due to connectivity issues etc., well, not with this device. It's amazing that if you press pause on the app, the vacuum almost instantaneously emits a sound and stops dead in its tracks.
I want to provide a fair review, so the only thing I will be critical of is the noise level. Yes, it's kinda loud, which means we can't run it in the middle of the night due to having tenants downstairs. The loudest part of the ordeal is when it docks with its home base and empties itself. But honestly, it's a damn vacuum people, what did you expect? And to be honest, the insanely powerful sounding transfer is kind of exciting because you can hear in the cacophony of it all the crazy amount of dirt it's just saved you from vacuuming yourself.
First the good: the mapping process on it is really quite amazing. Using the training feature kept battery life down and allowed it to map my house reasonably quickly. Within the last 5 days we've mapped the downstairs and upstairs. It cleans my hardwood floors really well and the carpet looks great too. All in all it does what I wanted it to do.
The bad: it started squeaking loudly a couple of days ago. At first we thought it was something caught around one of the wheels so we tried all of the cleaning stuff recommended online. But the squeaking seems deeper in the machine. The machine still works but the squeaking is ridiculously annoying.
I called customer service today. The guy tried to help, he really did, but it was no help at all. First he wanted me to let him hear the noise but the noise was so high pitched it didn't translate over the phone. So we tried a video chat. No help either; he couldn't hear it. So then I was to upload a video. Going to upload the video on the page he provided gave me an error because .mov files were not allowed. Fine. He called me back and told me to try again. So I sent a picture of the error since it didn't suddenly allow that file type. To work around that I threw my video on dropbox. He calls me back again, but didn't see the dropbox link. Finally he sees the link but at first doesn't hear the squeal. Then hears the squeal so suggests I return to Amazon. This is annoying for a few reasons: it is just the robot malfunctioning, not the base, so now I have to package the item up, return to amazon, repurchase, and redo the whole thing? That's crazy. I say so, so he goes to his training team to see if they can help. Apparently they all decide that it is something caught in the suction. Only problem? The video was a training run, not a vacuuming run, so the machine is actually not suctioning at all.
Back to square one: I am supposed to return it to amazon. It makes me a little leery of buying an almost $1000 vacuum from a company that does not adequately service its warranties. I, as the customer, should not have to repackage the whole thing, return it, and repurchase it. What should have happened? They should have sent me a new robot and I should have sent this robot back. End of story.
Setup was easy. It connected to our Wi-Fi no problem, and the Android app is really easy to set up and use. It's completed three cleaning cycles, and learned our entire main floor which is about 900 sqft total and 5 rooms.
We have a short-hair dog that sheds a lot, and it's cleaned up all the hair, even around chair legs and table legs. The first cleaning cycle took 7.5hrs and required the Roomba to go back to the base unit and empty the dust bin into the base unit three times. Subsequent cleanings took 3 hours, and 2 hours. It's smart enough to repeat some areas 2 or even 3 times when it senses dirtier areas like along baseboards or around where the dog sleeps. The vacuum bag in the base unit is still pretty far from needing to be emptied. A spare vacuum bag is included for when that time comes.
Smart Maps works well. After 3 cleaning cycles, I was able to divide the Roomba's map of my main floor into the 5 different areas we have: A foyer, office, dining room, family room, and kitchen. As far as I can tell, you can designate an almost unlimited number of areas, if you want that.
I haven't connected it to our Google Home yet, so not sure yet how well voice commands will work.
UPDATE: The Roomba is now connected to our Google Home. It was easy to set this up, and it works great. After we spilled some cereal in the kitchen, I said "Hey Google, tell Roomba to clean the kitchen". The Roomba started up, went to the kitchen, cleaned the whole kitchen and returned to the base.
The only downside so far has been that the Roomba sometimes gets stuck. It has trouble with some protruding floor vents, and it sometimes makes our thicker area rugs roll up and fold over instead of successfully navigating on top of them. This happens maybe once a cleaning cycle. This is balanced by the fact the Roomba prevents itself from getting stuck many many times on other potential obstacles.
The vacuuming power is really good. And the spinning edge brush reaches to the edges of walls and objects. Our floors were really clean from edge-to-edge after the first cleaning cycle, no leftover dust or dog fur anywhere. We were really impressed with this.
Bottom line, this has been everything we hoped for. Really clean floors despite a shedding dog, with virtually no effort from us. My wife likes the really clean floors with virtually no effort, I like that the technology works as advertised.
I'll come back and update this post if anything changes over time.
UPDATE: After one month, everything I wrote above is still true. Our floors and area rugs are very clean, we're very impressed with the job it does. The technology works as advertised. The Roomba successfully avoids getting stuck many many times, but will get stuck on protruding floor vents maybe once every 2nd or 3rd cleaning cycle.

































